Esteban Gabriel Martorell Rios

Great dealership. They have a good inventory of new and used cars, the sales people are low pressure and very knowledgeable, and they will try very hard to find the ex They have a good inventory of new and used cars, the sales people are low pressure and very knowledgeable, and they will try very hard to find the exact car you want. Pricing is fair and clear up-front. Their parts department is also easy to work with and is definitely the place to go for genuine OEM parts. Groove's service department is exceptional. From the time you pull your car into the bay, you have an assigned service advisor. Ron Baca has helped me a couple of times and goes way above the call to ensure that your car is properly serviced, working closely with Subaru of America on warranty issues. He is also very proactive in communicating status. Groove also has a great program where they'll pay for a Lyft ride to/from the dealership if you don't want to wait for service to be completed. They can also find an inexpensive rental car if needed. Overall I highly recommend this dealership for their professionalism and commitment to customer satisfaction. More

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Esteban was fantastic to work with! He was very friendly, making the entire experience such a pleasure! What I loved about him is that he took the time to work with us, making sure to g He was very friendly, making the entire experience such a pleasure! What I loved about him is that he took the time to work with us, making sure to get us exactly what we need, while being super thorough as well. More

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Esteban was fantastic to work with. He was able to get us into a nicer car than we thought we could afford and made the process very simple. We were only at the dealership for a few hou He was able to get us into a nicer car than we thought we could afford and made the process very simple. We were only at the dealership for a few hours, much less time than I have experienced when buying cars in the past. Definitely go to Esteban, he’ll do whatever he can to get you the best car possible! More

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Everyone was knowledgeable, friendly and respectful of my time. I felt appreciated as a customer. time. I felt appreciated as a customer. More

by JESS.GUIDO Verified Customer Verified Customer

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My situation was difficult, I lost my precious Jeep at the worst time possible. A money crunch indeed! I felt we all worker hard to pull together. I just returned from a trip to rocky mt park. Fog, rain, the worst time possible. A money crunch indeed! I felt we all worker hard to pull together. I just returned from a trip to rocky mt park. Fog, rain, snow all of which was a taste of winter!! My Subaru really impressed me !! More

by ababic Verified Customer Verified Customer

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I had a great experience buying my car here! It was more of a last minute ordeal when a friend had notified me Groove Subaru had a new outback in the trim I wanted. I was able work with Joe Rodm It was more of a last minute ordeal when a friend had notified me Groove Subaru had a new outback in the trim I wanted. I was able work with Joe Rodman, and he was truly outstanding. He stayed late, was very knowledgeable, did not created a pressured environment and ultimately worked with the dealership to give me a great deal. He had a genuine understanding of what I needed and what I didn’t. Even during the purchasing process, he was very patient. Overall, I am thrilled with the car and the process was enjoyable. More

by Macey Chappell Verified Customer Verified Customer

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Esteban sold me my car and he was amazing! !!! He went above and beyond for us even before we even got there on the phone. I will recommend to everyone I know. !!! He went above and beyond for us even before we even got there on the phone. I will recommend to everyone I know. More

by erinkrause Verified Customer Verified Customer

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Esteban did an excellent job and was very patient for this first time car buyer! He was very nice and didn't beat around the bush trying to upsell me. this first time car buyer! He was very nice and didn't beat around the bush trying to upsell me. More

by stephanie.a.kiel Verified Customer Verified Customer

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Friendly staff, comfortable sales floor. I did feel rushed through the process and had some issues with the first vehicle I bought. They were able to find me a vehicle I like and that is up I did feel rushed through the process and had some issues with the first vehicle I bought. They were able to find me a vehicle I like and that is up to my standards in the end. More

by clhumphrey12 Verified Customer Verified Customer

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Esteban was our salesman and he was patient with the particular circumstance and we greatly appreciated it. Smooth transaction. Very nice professional people. I’d highly recommend it to all! particular circumstance and we greatly appreciated it. Smooth transaction. Very nice professional people. I’d highly recommend it to all! More

by justin Verified Customer Verified Customer

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