Chris Chapman

Easy to deal with and really took care of me, Fast and straight forward. No issues straight forward. No issues More

by Chris Nicholas Verified Customer Verified Customer

Helpful 0

Report | Print

We bought a car from this dealer. The after service is awful. The sales guy we have been in contact with isn’t very knowledgeable. Before we bought this car, another sales guy kept ch The after service is awful. The sales guy we have been in contact with isn’t very knowledgeable. Before we bought this car, another sales guy kept changing price on us even after we agreed on a price. More

by olivia0117 Verified Customer Verified Customer

Helpful 0

Report | Print

I purchased a used Subaru Outback and the sales portion and finance portion were handled excellently. Logan and Grace were very good and very down to Earth. I am not a fan of sales tactics and will walk and finance portion were handled excellently. Logan and Grace were very good and very down to Earth. I am not a fan of sales tactics and will walk out on a deal if someone tries tactics. I did not experience this at all with Groove Subaru. These ladies were relatable, helpful and I felt had my best interest at heart. The vehicle I purchased had several issues on the drive home and had to be towed back. There were several days between that and the ultimate decision to abandon this deal and look into other vehicles. While I was not happy with the communication during this period and expressed that animatedly, I will say that the people that I spoke to kept their composure and professionalism, even at the height of my frustration. Though I am unhappy with the way the first vehicle performed and the communication back to me regarding the issues, ultimately, Groove helped me to find a vehicle that I am very satisficed with and put together a deal that worked to my ultimate goal. Logan helped me through the second vehicle and never once did I feel as I was an inconvenience even though she essentially had to sell me a second time. Stephen handled the financial part of the second transaction and was also very professional. I'm frustrated that the road was bumpy, but in the end, the goal was accomplished and the staff here stayed professional. More

by JRohrer Verified Customer Verified Customer

Helpful 0

Report | Print

Professional, no nonsense, friendly and fast transaction. I went in knowing exactly what I wanted and how much I wanted to pay. Micah & Chris worked with me to a mutually beneficial deal. Micah is a rockstar I went in knowing exactly what I wanted and how much I wanted to pay. Micah & Chris worked with me to a mutually beneficial deal. Micah is a rockstar and as a prior salesman, I can absolutely say he plays zero games and is as friendly as it gets. More

by Harrison Lee Verified Customer Verified Customer

Helpful 0

Report | Print

I had a great experience buying my car here! It was more of a last minute ordeal when a friend had notified me Groove Subaru had a new outback in the trim I wanted. I was able work with Joe Rodm It was more of a last minute ordeal when a friend had notified me Groove Subaru had a new outback in the trim I wanted. I was able work with Joe Rodman, and he was truly outstanding. He stayed late, was very knowledgeable, did not created a pressured environment and ultimately worked with the dealership to give me a great deal. He had a genuine understanding of what I needed and what I didn’t. Even during the purchasing process, he was very patient. Overall, I am thrilled with the car and the process was enjoyable. More

by Macey Chappell Verified Customer Verified Customer

Helpful 0

Report | Print

Friendly staff, comfortable sales floor. I did feel rushed through the process and had some issues with the first vehicle I bought. They were able to find me a vehicle I like and that is up I did feel rushed through the process and had some issues with the first vehicle I bought. They were able to find me a vehicle I like and that is up to my standards in the end. More

by clhumphrey12 Verified Customer Verified Customer

Helpful 0

Report | Print

Very helpful and extremely friendly. Got the car I was looking for, and they made that happen. Very happy with groove Subaru. Got the car I was looking for, and they made that happen. Very happy with groove Subaru. More

Helpful 0

Report | Print

If the give me money off my next car I will write 15 words here. words here. More

by darf2001 Verified Customer Verified Customer

Helpful 1

Report | Print

Very sleazy experience. Every time we turned around they were trying to add more to the purchase price. Very unpleasant experience. Count your fingers after you shake th Every time we turned around they were trying to add more to the purchase price. Very unpleasant experience. Count your fingers after you shake their hand. DO NOT BUY HERE More

Helpful 0

Report | Print

Groove Subaru quickly accommodated us and set us on the right path to find a car that fit our needs. right path to find a car that fit our needs. More

Helpful 0

Report | Print