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Errick Hayes II

Overview Reviews (100)

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Errick Hayes II

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Errick Hayes II

Kia Certified Specialist since 2014

Myrtle Beach KIA

4811 Highway 501
Myrtle Beach, SC 29579

Hello my name is Errick Hayes, I've been with Myrtle Beach KIA for over 7 years. I'm South Carolina native, and very passionate about the KIA brand. I'm willing to help anyone I can get into a KIA and change brand perception! When I'm not at work I'm spending quality time with my wife and two little girls.

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5.0

100 Reviews

Overview Reviews (100)

Dealership Experience

10 yrs, 4 mos

Industry Experience

10 yrs, 4 mos

Specialties & Trainings

KIA Master Elite Certified

7 Years of KIA Sales Elite Certified

2 time sales person of the year winner

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5.0

100 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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100 Reviews of Errick Hayes II

April 07, 2024

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Employee Rating

Very pleasant,everyone was pleasant, & easy to work with. This is my 3rd KIA from Myrtle Beach KIA. The Service Dept is always helpful. This is my 3rd KIA from Myrtle Beach KIA. The Service Dept is always helpful. More

by judyma24

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Bazinet, Matt Gipe, Wes Landreth, Mike Roberts

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Apr 13, 2024 -

Myrtle Beach KIA responded

It was a pleasure helping you with your 3rd Kia. We look forward to seeing you when you're in for service. Thank you for the great review.

March 22, 2024

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Today we had the pleasure of meeting with an outstanding sales rep at our local Kia dealership. Errick Hayes was so amazing from the moment we walked in the door. He was pleasant, courteous, so very well kn sales rep at our local Kia dealership. Errick Hayes was so amazing from the moment we walked in the door. He was pleasant, courteous, so very well knowledgeable and fun to talk to. He took us for a test drive, and it was a very great experience. While showing and explaining in great detail all the wonderful features of the Kia Sportage, he also engaged us in conversations about our backgrounds etc. and we were so delighted at how he talked to us as would a friend. He made the entire transaction so smooth and worry free. I have never met a more hospitable and kinder person in sales. We also had a great experience with Mike doing the final financing paperwork. Everything was so easy. And to top it off, the sales manager and the service manager both came to congratulate us on our purchase. All in all, it was a five-star experience all the way. I would definitely recommend Kia Myrtle Beach to anyone looking to purchase a vehicle. There was absolutely no pressure and only warm accommodating service. Thank you so much!! More

by keifer1946

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Bazinet

Helpful 0

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Mar 29, 2024 -

Myrtle Beach KIA responded

Thank you for the positive feed back. We strive to give you a top notch experience, and hope to be able to continue our relationship into the future. Enjoy your new vehicle and please let us know if you ever need anything.

February 03, 2024

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I am a first car buyer! Mr. Keith made the process very easy! The atmosphere was very welcoming! I couldn’t ask for a better experience! I would recommend him for anyone who Mr. Keith made the process very easy! The atmosphere was very welcoming! I couldn’t ask for a better experience! I would recommend him for anyone who’s looking to buy a car! More

by Asreed

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Bazinet, Keith Gannett

Helpful 0

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Feb 03, 2024 -

Myrtle Beach KIA responded

1st of many! You are awesome- thanks for the great review. See you on your oil changes, be blessed Keith

December 01, 2023

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This was, by far, my best car purchasing experience ever. I would highly recommend Myrtle Beach Kia, and especially Keith Gannett. I never felt pressured and left with a car I love!! A shout out to Errick I would highly recommend Myrtle Beach Kia, and especially Keith Gannett. I never felt pressured and left with a car I love!! A shout out to Errick Hayes for starting the process for me over the phone. And many thanks to Keith for making the purchase so easy and taking the time to make sure I knew all about the car before driving off. More

by Maryann1112

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Keith Gannett

Helpful 0

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October 01, 2023

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Will in Service and Eric in sales were great helping us get our new phones connected to our KIA Sorrento! Thank you! get our new phones connected to our KIA Sorrento! Thank you! More

by Braunmc

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Thibodeau

Helpful 0

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Nov 01, 2023 -

Myrtle Beach KIA responded

Thank you so much for taking the time to let us know you were pleased. Errick and Will both appreciate the positive feedback!

April 29, 2023

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Keith was very helpful in the purchase of my Kia Forte GT. I was on the fence about the timing of buying my car, but Keith worked with me to get my payment around where I wanted it. Thank yiu for all the GT. I was on the fence about the timing of buying my car, but Keith worked with me to get my payment around where I wanted it. Thank yiu for all the help and as a fellow Panthers fan, KEEP POUNDING! More

by Dabryant1992

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Bazinet, Keith Gannett

Helpful 0

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May 01, 2023 -

Myrtle Beach KIA responded

The timing is always good at Kia. Thanks for your business my friend. See you soon. Keith

April 26, 2023

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Employee Rating

Joe was awesome made us feel like Family even go us to switch out of our New Car to a Telluride and we Looove it !! 1000 times we would and have recommended all our friends and family to Joe! Please be ne switch out of our New Car to a Telluride and we Looove it !! 1000 times we would and have recommended all our friends and family to Joe! Please be next to receive the experience he exudes on your next car shopping experience !! 5 stars for knowledge, personality and meeting your needs !!! More

by Brittbrittx3x

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Claudio

Helpful 0

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Apr 26, 2023 -

Brittbrittx3x responded

Joe Claudio and Errick Hayes are major assets to your company!!!

Apr 28, 2023 -

Myrtle Beach KIA responded

Yes please come one come all to the Smooth Exuding experience :) Thanks for taking the time to post this! I hope all is well with both vehicles! I will see you guys soon I am sure!

March 06, 2023

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Employee Rating

Ericck & Keith are AMAZING! We would recommend to anyone. They took their time with all of our questions and helped us learn a lot about our new Carnival. Such a smooth experien We would recommend to anyone. They took their time with all of our questions and helped us learn a lot about our new Carnival. Such a smooth experience and we were happy we were able to work with them!!! More

by Erica.gordon08

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Keith Gannett

Helpful 0

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Mar 06, 2023 -

Myrtle Beach KIA responded

Love us some great reviews! Thanks guys- that Carnival is SWEET! Be blessed- Keith

November 23, 2022

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Employee Rating

I like to thank Myrtle Beach KIA for having Errick Hayes as the person that handle sell us our new KIA. Errick was a pleasant surprise in his knowledge of the product and his ability to pass that knowledge as the person that handle sell us our new KIA. Errick was a pleasant surprise in his knowledge of the product and his ability to pass that knowledge to me. His personality and the way he handle problems made the experience agreeable. Thomas S Lewis and Linda G Lee More

by thomasslewis138

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Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Helpful 0

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Nov 28, 2022 -

Myrtle Beach KIA responded

Thomas and Linda, thank you so much for your review! If you ever need anything or have any questions please do not hesitate to contact me?

November 09, 2022

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Horrible service! Need to make appointments six weeks in advance. Service and sales people are friendly and try to help but lack the capacity to do so. I would not buy Need to make appointments six weeks in advance. Service and sales people are friendly and try to help but lack the capacity to do so. I would not buy a Kia product because you need to travel 70 miles for service. More

by johnschuler204

Recommend Dealer

Helpful 0

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Nov 09, 2022 -

Myrtle Beach KIA responded

Mr. Shuler I am sorry for the frustration. We have been back logged with appointments for several months now in service due to the rapid growth of the area. We are currently working on expanding our operations which will help reduce the wait time for an appointment. Please call me directly at 843-444-8000 so I can offer some alternate options in the meantime. Matt Bazinet, General Manager.

Nov 15, 2022 -

johnschuler204 responded

Tried to respond, however it will not post to the site. Thank you for responding to my email of October 25, 2022. I’m not sure what phone number you are using, however my phone number is (cell) 854-854-6590 and my wife’s is (cell) 413-262-0164, we no longer have a landline. We did go to Myrtle Beach Kia on October 26, 2022, and arrived there at 8:00 AM for an appointment at 8:30. I must say that the Service Writer was cordial and took it right away. We informed him that we were there for a mirror replacement (drive side), oil change service and tire rotation. We also explained to him the issues we were having such as the mirrors moving by themselves, and the warning lights were coming on, to include, forward collision avoidance light, master warning light, and the door ajar light as we were driving down the road. We also told him that when they replaced the mirror on the passenger side the molding was not reinstalled properly. At around 11:30 another service writer told my wife that it was almost done and that the car needed an engine air filter and a cabin air filter. He also told her that the clip was broken on the molding and if we wanted it repaired, he would need to order it and the cost would be $75. She told him not to order molding but to replace air filters. Around 11:50 the service writer told us the work was done. I asked him about the warning lights and he said they could not find anything wrong. I asked him why we need to pay a deductible when the electrical/mirror issues started before the warranty expired. I also asked him why I should pay for the molding when it was their technician that caused the problem. I informed him that I walked by the garage door and saw that their technician was working on the molding when he replaced the passenger side mirror. He, the service writer said “I’m not paying for it '' take it up with the service manager. I told him I was not going to argue with them, that I was filing a complaint with the corporation. When I got home and reviewed the invoice, I noted two recommendations for service on it, fuel, and coolant service. This was not declined by us or was it brought to our attention by the service writer. We have purchased five Kia vehicles over the years, and this will be the last one. When I asked the service writer why appointments are scheduled out five to six weeks, he told me because we are the only Kia in the area and Kia will not allow another dealer in the area. On two occasions, we had to travel 70 miles one way to a dealer. The salesperson that sold us the car stopped by to see us while we were there and asked if I’m ready for a new car, I replied yes but not here. I really feel sorry for him because I’m sure he is losing other sales as well.

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