Ericmelec Rivera
Ericmelec Rivera at Universal Hyundai
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Ericmelec Rivera | Page 6

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.8
80 Reviews
4.8

80 Reviews

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80 Reviews of Ericmelec Rivera

May 10, 2021

Dealership Rating

Waiting over a month for a trade in payoff and needs answers. For over a week I am transferred to mailboxes and hung up on. More

by BEBOPP022
Customer Service
Friendliness
Price
Recommend Dealer
No
May 11, 2021

Universal Hyundai responded

We apologize for the experience you had. What was described are not the characteristics or level of service our staff strive to provide, and we would like to learn more about the situation so we can make things right. Please reach out to me directly at scanelon@universalnissan.com Thank you.

April 27, 2021

Dealership Rating
Employee Rating

Michael was amazing !! Seriously he tried his best to get me my first car & he succeeded. His Customer service is beyond excellent! Super grateful. A More

by Alexisward7373
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Hernandez

Apr 28, 2021

Universal Hyundai responded

This was great to read. We appreciate you taking the time to share your experience with us and for recognizing Michael This is what we strive for with every customer and we thank you for trusting us with your business.

April 08, 2021

Dealership Rating
Employee Rating

Eric was excellent in providing what I wanted in a timely manner. Made the purchase extremely pleasant. Great experience Extremely helpful. Explained all the features. More

by adadem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Redford

Apr 09, 2021

Universal Hyundai responded

Adadem, We appreciate you taking the time to share your experience with us, this was great to read!

October 15, 2020

Dealership Rating
Employee Rating

Excellent services. They treated me with courtesy and respect. And help me to get my car as sooner as posible. They make me feel like the Queen 👸🏻 That I am. Thank you guys. God bless you in abundance More

by genesiss_06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Redford, Ramces Rivera , YADRIEL MORALES

Oct 16, 2020

Universal Hyundai responded

genesiss_06, we are happy to hear that we were able to meet your expectations and that Yadriel provided you with excellent service. Thank you for your feedback and Congratulations!!

June 03, 2020

Dealership Rating
Employee Rating

Great!! Salesman , manager and the finacial reports were awesome! They treated us really good, and had lots of patience. We would definitely go back there More

by Tatastasch
Recommend Dealer
Yes

Other Employees Tagged: Robert Redford , Can’t remember the name of the manager but he was great too

Jun 05, 2020

Universal Hyundai responded

We appreciate you Tatastasch, taking the time to share your review with us! Its always great hearing of our customers having a great experience with us and the staff, that is what we strive for all the time. Again, thank you and Congratulations!

May 17, 2020

Dealership Rating
Employee Rating

This place is awesome just purchased my car and wow!! Ericmelec Rivera is the man to see! He goes above and beyond for his clients. Between my family and I this is the ninth car that has been either fina More

by Aliaelise12
Recommend Dealer
Yes
May 19, 2020

Universal Hyundai responded

Thank you for the recommendations and we really appreciate your feedback!

May 03, 2019

Dealership Rating
Employee Rating

Trading wash bad business I think if I hadn’t done some home work on this new purchase I would have hated it. First of all you don’t have enough female dealers and as a single More

by Ericcarguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Scurry

May 07, 2019

Universal Hyundai responded

Ericcarguy, thank you for sharing this review with us and we are happy to learn that you had a good experience with us!

January 22, 2019

Dealership Rating
Employee Rating

Amazing Help me a lot I really how the treat me, help me a lot with the deal, feel comfortable. I thought I couldn’t buy a car and they did everything to help More

by Luisrene66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 31, 2019

Universal Hyundai responded

thank you!

January 18, 2019

Dealership Rating
Employee Rating

New Sonata I'm verry happy and i would recommend a lot of people about the dealership. At first i wasn't sure but since i needed the car and the excellent servic More

by Lebron, Victor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 31, 2019

Universal Hyundai responded

Thank you!

May 04, 2018

Dealership Rating
Employee Rating

Excellent No Pressure Experience After much research, I wanted to check out the new Hyundai Kona. With a peppy turbo engine, I opted to test drive the limited version. It is quite im More

by Steven Ballot
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Bautista, Felix Matos

May 18, 2018

Universal Hyundai responded

Steven, we are glad to hear that you had a great experience and that Eric went above and beyond. Congrats on your new vehicle!

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