Erick Rivera | Page 2
Service Advisor
Schumacher Volvo Cars of the Palm Beaches
5544 Okeechobee Blvd
West Palm Beach, FL 33417
Customers come first! My mission is to take care of the customer!
Read moreDealership Experience
6 yrs, 7 mos
Industry Experience
17 yrs, 8 mos
Languages Spoken
English
36 Reviews
Write a Review36 Reviews of Erick Rivera
September 06, 2023
I was impressed with how clean and neat the dealership was plus the added perks like coffee ect. Personal was very friendly and helpful. was plus the added perks like coffee ect. Personal was very friendly and helpful. More
Other Employees Tagged: Christian Pineda, Matthew Needle , Jim Gilarmo was very helpful and a pleasure to work with
August 26, 2023
Andrew Bisaccia, Product Specialist, Erick Riviera, Asst. Service Manager and JP Montealegre, Finance Manager were all fantastic, from start to finish. Professional, kind and extremely helpful. It was the be Service Manager and JP Montealegre, Finance Manager were all fantastic, from start to finish. Professional, kind and extremely helpful. It was the best experience. Thank you all! More
Other Employees Tagged: Andrew Bisaccia , JP MONTEALEGRE
August 19, 2023
Recent xc90 lease w schumacher volvo of pb. Daniel Zaccheo was awesome as were all senior mgt . Daniel is a rising star in the organization His willingness to help is sincere and genuine . Daniel Zaccheo was awesome as were all senior mgt . Daniel is a rising star in the organization His willingness to help is sincere and genuine . Thanks for the help Best John More
Other Employees Tagged: Elliott Bates, Richard Silverman, Theo Ribatto
July 24, 2023
Excellent, compassionate and very fair service. The experience was beyond expectations. I have no hesitation in recommending Matthew Needle; you will be guaranteed excellent service. The experience was beyond expectations. I have no hesitation in recommending Matthew Needle; you will be guaranteed excellent service. More
Other Employees Tagged: Christian Pineda, Matthew Needle , Devon, and Jim 5 star for both employees
July 15, 2023
Erick Rivera is outstanding! He's extremely competent, professional, personable and an outstanding people person. He listens to your needs and ensures that every need is evalua He's extremely competent, professional, personable and an outstanding people person. He listens to your needs and ensures that every need is evaluated and feedback is timely provided. I have other Volvo dealerships in my area but Erick has so impressed me for many, many years that Erick and Schumacher Volvo is the only Volvo service center that I use. More
July 11, 2023
Mr. Erick Rivera again exceeded my expectations. He always deliver, greets you with a smile and explain everything thoroughly. Truly an asset to the company. Service was very exceptional. always deliver, greets you with a smile and explain everything thoroughly. Truly an asset to the company. Service was very exceptional. More
May 25, 2023
From setting up the service appt to the actual service, the process was seamless. Communication is priority. Service advisor Erick has worked with me for several years and is consistently courteous and pro the process was seamless. Communication is priority. Service advisor Erick has worked with me for several years and is consistently courteous and professional keeping me apprised throughout my time at the dealership. Kudos to all the staff. More
Other Employees Tagged: Denny
May 20, 2023
Matthew Needle is the best! !!! Very professional, knowledgeable and courteous and a pleasure to deal with. He made my purchase of my Volvo XC40 a most pleasant experience....... !!! Very professional, knowledgeable and courteous and a pleasure to deal with. He made my purchase of my Volvo XC40 a most pleasant experience.......Certainly nice to deal with Schumacher of the Palm Beaches. More
Other Employees Tagged: Joel Capaz, Matthew Needle
May 10, 2023
Yesterday we drove home in a brand new 2023 Volvo XC60 and we couldn't be happier. This is our third Volvo from Schumacher which speaks for itself in how we rate the professionalism, knowledge, and court and we couldn't be happier. This is our third Volvo from Schumacher which speaks for itself in how we rate the professionalism, knowledge, and courtesy they've afforded us. Richard Silverman, our latest sales representative, was extraordinarilly patient and supportive in helping us select a vehicle and transition to a new lease. More
Other Employees Tagged: Joel Capaz, Richard Silverman, Theo Ribatto