Eric Olsen | Page 2

Service experience with Eric Olsen was fabulous! Eric Olsen & the whole service dept was a pleasure working with! Everything was done in a timely manner & Eric himself was wonderful & very pleasant, Eric Olsen & the whole service dept was a pleasure working with! Everything was done in a timely manner & Eric himself was wonderful & very pleasant, highly recommend More

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Service Review I would highly recommend service at this location, but not sales: they (and particularly Brad Hoover) are unwilling to work with us on buying our4th T I would highly recommend service at this location, but not sales: they (and particularly Brad Hoover) are unwilling to work with us on buying our4th Toyota where another location was. Service though, as I said, is excellent! More

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Customer service Very pleased with the customer service provided by Eric Olsen. He was courteous and professional. We prefer to bring our car to this dealership to ha Very pleased with the customer service provided by Eric Olsen. He was courteous and professional. We prefer to bring our car to this dealership to have it serviced, even though the drive is further for us, as opposed to going to another dealership that is closer by. The overall customer service experience is better and so is the price for the maintenance work. More

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Excellent Service...Eric Olsen Eric Olsen provided me with the best service. He informed me all the way through the process and even offered an online coupon to save me some additio Eric Olsen provided me with the best service. He informed me all the way through the process and even offered an online coupon to save me some additional money, More

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Superior service I recently had some damage to my car caused by a large chunk of ice flying off an 18 wheeler. The folks at the body shop, namely Kendra Tipton were s I recently had some damage to my car caused by a large chunk of ice flying off an 18 wheeler. The folks at the body shop, namely Kendra Tipton were so helpful and good to work with. When the repair cost turned out to be more than the estimate due to hidden damage, she contacted my insurance company and worked everything out. It only took 2 days to complete the work and it looks like nothing ever happened to my car. I highly recommend Toyota of North Charlotte for the buying experience, service dept., and body shop. I wouldn't take my car any where else. More

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Eric Olsen is A+++++++++! Eric Olsen is "my man" at Toyota of North Charlotte. He's been helping me for years, keeping my 2006 Avalon humming. I'm now at 103,000 miles. Thanks, Eric Olsen is "my man" at Toyota of North Charlotte. He's been helping me for years, keeping my 2006 Avalon humming. I'm now at 103,000 miles. Thanks, Eric! More

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Another great service experience Eric Olsen again did an excellent job in taking care of me and my car. He explained the needed repairs and ensured me it would be completed timely an Eric Olsen again did an excellent job in taking care of me and my car. He explained the needed repairs and ensured me it would be completed timely and to my satisfaction. More

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great deal! Walter was very helpful in getting us what we thought was a fantastic deal! Very professional! All the sales professional that we worked with were GRE Walter was very helpful in getting us what we thought was a fantastic deal! Very professional! All the sales professional that we worked with were GREAT! More

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My first service experience was excellent Everyone at Toyota is great. They meet and greet you with excellent customer service skills and make sure you are taking care. I just recently purchas Everyone at Toyota is great. They meet and greet you with excellent customer service skills and make sure you are taking care. I just recently purchased a Toyota Camry and it was time for my first 5,000 mile check up. More

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Great Service Department The combination of Eric Olsen and Tech Merlyn Perry cannot be beat. Excellent communication and quality professional work from Merlyn Perry. They The combination of Eric Olsen and Tech Merlyn Perry cannot be beat. Excellent communication and quality professional work from Merlyn Perry. They both know what they are doing and build trust. More

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