Eric Olsen | Page 11

reason for dashboard lights My '04 Prius's dashboard lit up like a Christmas tree and I took it in to find out what the reason might be. A service writer started to write me up a My '04 Prius's dashboard lit up like a Christmas tree and I took it in to find out what the reason might be. A service writer started to write me up and Eric Olsen whom I've worked with many times came out and took over. He told me how long it would take and I got some coffee ( which is very good by the way) to wait. Later Eric came out and said the hybrid man was tied up and it would be a little longer. He offered to run me to some where to get a bite to eat. I declined and walked up to Hardee's. Later Eric explained that the problem was my hybrid battery and what the cost would be to replace. Since it was over $3,000 I told him I would think about it and let him know. He explained how the car would react as the battery went to the 'Happy Hunting Grounds" I asked if someone could look at my car and give me a price on a trade.. Eric took care of that right away. I actually got the battery replaced elsewhere for $2,000 but that was no fault of Eric. He is an outstanding employee and you are lucky to have him. I would liked to have had a plant full of Erics when i was in the manufacturing business. More

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Great service department Eric Olsen is awesome. He hadn't seen me in a few months (I was travelling) and he immediately recalled my name, and got my service work started prom Eric Olsen is awesome. He hadn't seen me in a few months (I was travelling) and he immediately recalled my name, and got my service work started promptly. My son, daughter-in-law and I all have had exceptional care by Eric without exception. He is an outstanding representative of your dealership. More

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Great staff I have been getting my 2005 Highlander serviced at Toyota of North Charlotte for almost 6 years now. Eric Olsen has always been very helpful and work I have been getting my 2005 Highlander serviced at Toyota of North Charlotte for almost 6 years now. Eric Olsen has always been very helpful and works with me on what needs to be done with my car. He remembers me and my car every time I come in. It's refreshing not to feel like you are being taken advantage of. I trust what he and the rest of the staff in the service department tell me about my car. I would recommend the service dept. at Toyota of North Charlotte to anyone. More

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I have been very pleased with the quality of service I have received each time I bring my car in for service. The staff is friendly, courteous, and knowledgable about my car and the service required to ke have received each time I bring my car in for service. The staff is friendly, courteous, and knowledgable about my car and the service required to keep it in top quality performance, More

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Eric Olsen has helped me before in servicing my Toyota Prius and i keep on bringing it back from South Charlotte driving 25 miles literally due to the service i get. I will recommend again Prius and i keep on bringing it back from South Charlotte driving 25 miles literally due to the service i get. I will recommend again More

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Eric Olsen is the friendliest service advisor that you have working for you! He’s very nice and respectful. Eric is easy to talk to and you can easily understand him. He tells you the exact time when you have working for you! He’s very nice and respectful. Eric is easy to talk to and you can easily understand him. He tells you the exact time when you car will be ready. I enjoy going there when he is able to help me. I think he’s the best there!! More

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The service department at this dealership is outstanding! I consider Will & Eric personal friends just from my experience with them in the service department over the years! You never feel like you are get I consider Will & Eric personal friends just from my experience with them in the service department over the years! You never feel like you are getting swindled like most service departments. It's like they are looking after my best interest. More

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outstanding personal support from Eric Olsen. He was proactive on helping me with my service needs. The service was as described, as was the time to complete. I am very satisfied with this support tea proactive on helping me with my service needs. The service was as described, as was the time to complete. I am very satisfied with this support team. More

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Every time I need repair work done on my Toyota Eric Olsen has taken excellent care of me and my car in service. Professional and respectful and never an issue or suprise. Highly recommended! Olsen has taken excellent care of me and my car in service. Professional and respectful and never an issue or suprise. Highly recommended! More

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I have lived in Huntersville for 4 years and have always used the Toyota of North Charlotte for all my service needs of my 2006 Prius. The team has always been helpful. I am relocating out of state but I used the Toyota of North Charlotte for all my service needs of my 2006 Prius. The team has always been helpful. I am relocating out of state but I would recommend this service team for anyone with Toyota vehicles. More

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