Eliab Sterling
Eliab Sterling at Universal Nissan
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Eliab Sterling

Certified Sales Consultant

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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4.6
21 Reviews
4.6

21 Reviews

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21 Reviews of Eliab Sterling

May 17, 2024

Dealership Rating
Employee Rating

The dealership is close to my house. I visited there to see what used inventory and new inventory were available. More

by dabstudent1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo, Josh Lugo

January 04, 2024

Dealership Rating
Employee Rating

Absolutely great! The honesty and integrity of Eliab and Jake was top notch! Absolutely recommend to friends and family. And will be a long time customer! More

by Billstockwell12
Recommend Dealer
Yes

Other Employees Tagged: Eliab Sterling

Jan 04, 2024

Universal Nissan responded

Thank you, Bill, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eliab and Jake, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 05, 2023

Dealership Rating
Employee Rating

They were great and great customer service. Dealership was clean.. no long wait for sales associate More

by SHIROONKHEDEROO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2023

Universal Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 22, 2023

Dealership Rating
Employee Rating

Mr. Eliab Sterling was outstanding in helping me attain my 2021 Nissan Rogue SV. Mr. Sterling was patient and understanding. He showed me quite the selection of used vehicles. Took his time explaining e More

by Fgarcia1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Felix Matos

Sep 24, 2023

Universal Nissan responded

Thank you, Frankie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eliab met your expectations. Thank you again for choosing Universal Nissan, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 13, 2023

Dealership Rating
Employee Rating

Gratefull. wonderfull.amable.professional.organized,team,collaborate,multinational,leadership,confidence,value,sustanable,human,lovely,attend helpfull,attent hel More

by Aida I Ortiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos

Aug 14, 2023

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Aida, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 05, 2022

Dealership Rating
Employee Rating

Everyone has been great. Sterling took took his time while I decided what was the best car for our family and is still helping to make sure we are 100% satisfied More

by Zeig82
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felix Matos

Nov 07, 2022

Universal Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

September 17, 2022

Dealership Rating
Employee Rating

On behalf of the garcia family Sterling has been an amazing sales man expertise knowledgeable More

by JOSEGARC956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Universal Nissan responded

Jose, Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Eliab, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

July 08, 2022

Dealership Rating

Very nice experience buying my truck up to when I was signing papers for my financing then I had an awful experience,they didn’t explain to you most of the financing and how they got me to get an extende More

by JAMIEMAGANA970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2022

Universal Nissan responded

Thank you for your feedback, Jamie. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 21, 2022

Dealership Rating
Employee Rating

The dealer experience was great for me. Sterling was a wonderful salesman, patient, professional and knowledgeable about the vehicle I purchased. He took the time to explain everything abou More

by PAMELAMOR953
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo

Jun 21, 2022

Universal Nissan responded

Pamela, thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 09, 2022

Dealership Rating
Employee Rating

This dealership is the worst I have ever had to deal with. My wife and I were trying to buy her lease out and the entire process was drawn out over a few days. Which sadly was not the worst part. When w More

by Scubajunky91
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 10, 2022

Universal Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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