Dealership Experience
16 yrs
Industry Experience
23 yrs, 1 mo
Languages Spoken
English
Spanish
95 Reviews
Write a Review95 Reviews of Felix Matos
April 27, 2024
Try to have you pay more for the vehicle which was a different price online and inside the vehicle was a tad cheaper than what I paid for not even close Will not go back or tell my friends buy from th different price online and inside the vehicle was a tad cheaper than what I paid for not even close Will not go back or tell my friends buy from them More
Other Employees Tagged: Alfonso Scurry
April 22, 2024
Deal was not what we talked about, we were also supposed to get a button fixed and 3 weeks later we can't get ahold of anyone. Truly felt like they took advantage of us with a quick slight of hand. to get a button fixed and 3 weeks later we can't get ahold of anyone. Truly felt like they took advantage of us with a quick slight of hand. More
Other Employees Tagged: Gilberto Gortari
February 28, 2024
I purchased a second brand new car here and their sales/service topped the first car I bought. Once again, my car buying experience was awesome!!! Thank you Felix Matos & Luis Garcia! sales/service topped the first car I bought. Once again, my car buying experience was awesome!!! Thank you Felix Matos & Luis Garcia! More
Other Employees Tagged: Luis Garcia
January 08, 2024
Very profesional, respectful and easy going. Friendly and diligent. He is an asset to your company. I would highly recommend you. Keep up the good job. I would also appreciate the outstanding tr Friendly and diligent. He is an asset to your company. I would highly recommend you. Keep up the good job. I would also appreciate the outstanding treatment that Eric Pulgarin, Sales man, did. He understood perfectly my situation and went beyond to comply with my expectations. Thank you very much for your help and patience. Excellent job. More
Other Employees Tagged: Felix Matos, Eric Pulgarin
January 07, 2024
Our salesman and financial person were great. The only thing is being there for so long that was unpleasant. But our salesperson made it better. The only thing is being there for so long that was unpleasant. But our salesperson made it better. More
Other Employees Tagged: Felix Matos
December 24, 2023
Well deserving of a positive review! After researching and determining the new vehicle and features I wanted, I requested an emailed price quote from six larger Florida Nissan dealers wh After researching and determining the new vehicle and features I wanted, I requested an emailed price quote from six larger Florida Nissan dealers who had what I wanted on their lot. Universal's quote was thousands less and no haggling necessary. My purchase was finished quickly. Universal Nissan's objective is to move large volumes of vehicles. Just Google Earth the size of their parking lot! Thanks Ethan, Gabriel, and Semin! More
Other Employees Tagged: Gabriel Carillo
December 02, 2023
Professional and articulate Patient and courteous. Would recommend to others. Great expectations toward customer service Would recommend to others. Great expectations toward customer service More
Other Employees Tagged: Alfonso Scurry