I have 4 kids and a German shepherd .I love what i'm doing helping my customers get the car they want while doing my best to provide easy friendly experience to them.simply i treat all my customers like family during purchase and after the sale.once my customer will always be my customer
Read moreDealership Experience
6 yrs, 9 mos
Industry Experience
6 yrs, 9 mos
Languages Spoken
Arabic
English
292 Reviews
Write a Review292 Reviews of Ehab Aref
March 23, 2021
My wife and I purchased a 2014 Kia Sportage from Gerald Subaru a couple of months ago. While purchasing the vehicle Ehab showed us this thing showing that the vehicle had a thorough look over, like 75-100 Subaru a couple of months ago. While purchasing the vehicle Ehab showed us this thing showing that the vehicle had a thorough look over, like 75-100 different things were supposed to have been checked and everything was supposed to be good. Immediately when we got it the low tire pressure sensor light was on. I thought it was no big deal, just a tire that needs some air, although I also wondered why they wouldn’t just air the tire up and give it to us with the light on. All the tires were low on air, as I found out when I when I went to get air. Even with the correct amount in each tire the light was still on. I took it to Discount Tires, they said the tires were not the issue. Meanwhile I’ve discovered that not only are the license plate lights out, but the covers were smashed too. Also, the windshield washer doesn’t work, but I assumed that because it was constantly below freezing the lines might be frozen. So I figured I’d wait till the weather broke and give it a chance to thaw out. The weather got warmer and the windshield washer still didn’t work. I contacted Ehab about the issues at this point and was told they wouldn’t help me in any way. Somehow all of this was missed in their “thorough” check over of the vehicle and they refuse to make it right. This is the first and last vehicle we’ll buy from Gerald if that’s how they do business. More
March 08, 2021
Purchased a hood protector for my new Subaru and had it installed on Saturday. Everyone was great! I had an appointment and was taken immediately in - on time - was told it would take an hour - it did - installed on Saturday. Everyone was great! I had an appointment and was taken immediately in - on time - was told it would take an hour - it did - everyone I saw, Trish, the Advisor I worked with, my Salesman, Ehab, who saw my waiting and came over to say hello, Nino their General Manager who sits in the main lobby (never saw that at the Honda dealerships I used) and is very approachable all the way down to the person who keeps the service reception area clean (who offered to check on my Forester while I was waiting) - all friendly and helpful. The only negative, that I noted below, was the price. It was just over $150.00 to install the part (the part itself was just over $100.00 which I thought was very reasonable) - which seems a bit pricey and there was a $16.00 shop charge - it was 6 clips and 6 screws to attach the hood protector. I understand the importance of Subaru parts and quality trained staff, but the installation and shop charges seemed excessive. I still love this dealership and am looking forward to having my vehicle serviced in the future (I purchased the pre-paid maintenance plan and got a great deal for the first 36,000 miles). Mike More
Other Employees Tagged: Nino McMorris, Trish Svizzero
February 28, 2021
Ehab loves what he does and it shows. He' s patient and understanding and takes the time to explain the entire process. Anyone who is considering selling automobiles should follow him for a week to learn understanding and takes the time to explain the entire process. Anyone who is considering selling automobiles should follow him for a week to learn and see how to treat customers. Car buying is stressful, Ehab made it enjoyable (with one exception) when my trade value was given to me I was upset, his calm demeanor overcame my initial disappointment and he was able to work with the appraisal team and management to arrive at a price that both parties agreed to, I was ready to leave and he saved the sale for the dealership. I was skeptical at first, but if you need a stress free car buying experience, see Ehab Aref and Gerald Subaru. More
February 19, 2021
Ehab is the best of the best! He made the whole buying experience as pleasant and painless as possible.Ehab has a calm and non pushy demeanor that puts one at ease during the buying process. A shout out t experience as pleasant and painless as possible.Ehab has a calm and non pushy demeanor that puts one at ease during the buying process. A shout out to Anthony (Sales Manager ?) for speaking with me...he didn’t hide in the “office” during negotiations and was super helpful. All in all, the best buying experience in a long time! More
Other Employees Tagged: Michael Price, Monomoy Ghosh , Anthony Mazany
October 24, 2020
He provided all of the information I needed to make a great choice. Excellent service. He was professional and responsive throughout the experience. Would recommend him in particular. great choice. Excellent service. He was professional and responsive throughout the experience. Would recommend him in particular. More
October 17, 2020
Ehab was extremely helpful and provided a pleasurable and successful car buying experience. We appreciate all the safety measures that were put in place at Gerald for Covid precautions and how all the staff successful car buying experience. We appreciate all the safety measures that were put in place at Gerald for Covid precautions and how all the staff followed them as well. We felt very safe in the environment. This is our first Subaru and we are very happy customers! We would recommend Gerald and send them to see Ehab! More
Other Employees Tagged: Michael Price
October 16, 2020
Ehab is a patient, knowledgeable professional. He listened to what we wanted and worked with us and helped us through the Costco program. We were at Gerald last year and worked with Ehab. He spent a listened to what we wanted and worked with us and helped us through the Costco program. We were at Gerald last year and worked with Ehab. He spent a lot of time explaining your vehicles and promotions and my wife and I knew we were not ready to purchase But we knew to come back to Ehab when we were ready. I’m glad we did. More
Other Employees Tagged: Michael Price
October 05, 2020
Jeff catered to our needs. We presented him our situation, what we needed and what we were looking for. Jeff delivered and gave us his undivided attention to get us the best deal possible. situation, what we needed and what we were looking for. Jeff delivered and gave us his undivided attention to get us the best deal possible. More
Other Employees Tagged: Jeff Walker