Doug Freeman

Quality customer service, which was very much appreciated! Would consider buying another vehicle in the future. appreciated! Would consider buying another vehicle in the future. More

by corvettechief1962 Verified Customer Verified Customer

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Was very please with the initial presentation but was a little displease with the finance at the end. With my credit score I should have gotten a better rate. . little displease with the finance at the end. With my credit score I should have gotten a better rate. . More

by CWESHOL Verified Customer Verified Customer

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There was an issue and they took care of me 100% on the problem very pleased problem very pleased More

by tsull13 Verified Customer Verified Customer

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Jeff doesn't impress me as the most knowledgeable person regarding my 2024 Lyriq EV. They had trouble loading a software update when I purchased my new Lyriq and he called me to tell me that he could not pr regarding my 2024 Lyriq EV. They had trouble loading a software update when I purchased my new Lyriq and he called me to tell me that he could not promise me that I would be able to take delivery on the date promised after having the car for three day. Nor did he have a plan for a resolution. On top of that, after telling me that he would remove the trailer hitch from my XT5 that I traded in at no charge, he called me back a few days later telling me that it would cost me $280. dollars to remove. I don't play games and I was open and honest with him. Lastly, I had to bring the car into him to have it service twice in one week. He promised me that he would charge the car to 80% to compensate me for my troubles and for having to bring the car in. Again, he reneged on his promise after I waited 1.25 hours only to be told that his charger was not working. I know that they have multiple chargers and the car should have been charged. More

by j.a.mitchell Verified Customer Verified Customer

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I appreciate that Maurice took the time to work with us on the financing even though the dealership was about to close.. He and the person helping with the financing stayed late to ensure that we set the f on the financing even though the dealership was about to close.. He and the person helping with the financing stayed late to ensure that we set the financing process in motion before closing allowing for a very easy process the next day to seal the deal. Never made me feel rushed and took the time needed even though we arrived so close to closing. More

by lgrosato Verified Customer Verified Customer

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The 2022 lightly used escalade was exactly as advertised. It was detailed up and in a showroom area with a big red bow. Nice because it was raining outside, so I could really see if it had any damage on it. It was detailed up and in a showroom area with a big red bow. Nice because it was raining outside, so I could really see if it had any damage on it. More

by rickysoprano Verified Customer Verified Customer

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Decent dealership. Salesman friendly. Average overall experience was a 7/10. No stranger to the car business so I played there game but it was expected. Deal was an ave Salesman friendly. Average overall experience was a 7/10. No stranger to the car business so I played there game but it was expected. Deal was an average deal not a bargain. More

by djdonnyd Verified Customer Verified Customer

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Purchased my Cadillac CT5 from out of state in Florida. Sales rep James was very helpful and made my purchase feel seamless. He offered me live FaceTime appointments to see the vehicle condition inside and Sales rep James was very helpful and made my purchase feel seamless. He offered me live FaceTime appointments to see the vehicle condition inside and out. James also did a great job when it came to dealing with the transport company to make sure the vehicle was ready for pickup on-time. Doug in the finance department was transparent, and knowledgeable with all the backend paperwork. Thank you Scranton motors team, I would highly recommend checking them out if you looking to purchase a vehicle. More

by kmannino88 Verified Customer Verified Customer

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Everything went as planned. Very professional and knowledgeable. Nice touch, vacuum and a wash. That's all. Very professional and knowledgeable. Nice touch, vacuum and a wash. That's all. More

by JBOMBRIA Verified Customer Verified Customer

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by gsm6 Verified Customer Verified Customer

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