Donald Hutchins
Donald Hutchins at Mercedes-Benz of the Woodlands
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Donald Hutchins | Page 4

Service Drive Manager

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
162 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

24 yrs, 1 mo

5.0

162 Reviews

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162 Reviews of Donald Hutchins

December 06, 2022

Dealership Rating
Employee Rating

They have a helpful staff and friendly customer service. Have been a customer for three years since moving to the area. More

by gdeck154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gadsden

Dec 07, 2022

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 01, 2022

Dealership Rating
Employee Rating

I enjoy seeing the smiles on their faces from the start to the finish. Always willing to answer my questions. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katherine Stern, Steven Davis

Dec 01, 2022

Mercedes-Benz of the Woodlands responded

Frank, thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 30, 2022

Dealership Rating
Employee Rating

Nina was very pleasant and helpful to answer my question s about my new Mercedes. More

by floproffitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nina Galateanu

Oct 31, 2022

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 26, 2022

Dealership Rating
Employee Rating

Brought my MB in on a very busy day for a brake sensor problem and did not expected to get the service done same day. However, the technician insisted to take a look and 90 minutes later i was able to dri More

by ntkdc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 26, 2022

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 26, 2022

Dealership Rating
Employee Rating

Nice and clean place. Sales and service department both have a good customer service. Always welcoming.. More

by faryal.abedin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2022

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of the Woodlands, we look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 13, 2022

Dealership Rating
Employee Rating

The entire service team of MBOTW is top notch and embodies the "Best or Nothing" mindset...we typically work with Donald, John or Juan, but I think you can't go wrong with anyone from their team...th More

by Christie Prado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 15, 2022

Mercedes-Benz of the Woodlands responded

Thank you, Christie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 13, 2022

Dealership Rating
Employee Rating

Exceptional service, nice amenities while you wait as well. I would definitely recommend to my friends and family. More

by Sdingle
Recommend Dealer
Yes
Oct 14, 2022

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a five-star rating. We are very happy to have provided you with a positive experience. We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 11, 2022

Dealership Rating
Employee Rating

Very customer focused, the service is excellent, they listen well and do their best to meet the needs of the customer. More

by joyce.cindi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2022

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 07, 2022

Dealership Rating
Employee Rating

Always fast, reliable, and excellent service both customer service and vehicle service. Very nice dealership too. More

by E400 coupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2022

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 13, 2022

Dealership Rating
Employee Rating

Excellent service. The repair was done within the estimated time frame, including washing my car. More

by doug.rogge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 15, 2022

Mercedes-Benz of the Woodlands responded

Thank you, Doug! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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