Don Ratajski | Page 3

We have now purchased a few cars from Reza he is a We have now purchased a few cars from Reza he is a delight to work with. Highly recommend him always. Everyone is so sweet when we come in and it ju We have now purchased a few cars from Reza he is a delight to work with. Highly recommend him always. Everyone is so sweet when we come in and it just doesn’t feel like a typical dealership. Went looking at another dealers and I always come back here. More

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I have been a customer of RBM of Alpharetta for over five years. During this time the people I’ve worked with including sales and service have always been professional, informed and courteous. years. During this time the people I’ve worked with including sales and service have always been professional, informed and courteous. More

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David Wang and all the rest of the RBM folks in the finance and service departments provided an excellent no pressure experience for my wife and me in the recent selection of a 2021 GLE450 to replace h finance and service departments provided an excellent no pressure experience for my wife and me in the recent selection of a 2021 GLE450 to replace her 2018 E300. David was very diligent in finding just the right SUV, exterior, and interior options that she desired. Kudos to all. RBM of Alpharetta is the best dealership in Metro ATL. More

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Fantastic process. Very simple and straight forward. No games, excellent transaction. Sid was great to work with and post sales help and support was stellar as well games, excellent transaction. Sid was great to work with and post sales help and support was stellar as well More

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A few weeks ago, we purchased a E300 from RBM of Alpharetta. I have been doing business with RBM of Alpharetta and Dan Berry the customer consultant for over 10 years. Dan carefully identified our Alpharetta. I have been doing business with RBM of Alpharetta and Dan Berry the customer consultant for over 10 years. Dan carefully identified our requirements and found the right car we need. I honestly am very grateful for doing business with Dan and The Team at RBM of Alpharetta. When I go there for service, Andrei Bucatari always take great care of my cars. In addition to these guys, I have dealt with Diane in customer delivery, Mary at front desk , Jeff the service manager and Lisa in finance Bill and Reza in sales and Don, Carl and Melisa in service and many other awesome people. I should not forget Randy in Service, he is awesome in checking your car and tell you what's wrong with it. They are all the best in customer care. I appreciate everything these caring people done for me and my family. I will always buy and service my cars here because of their outstanding customer service. Thank you, Ahmad Meradji More

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Don in service is great to work with! He made the whole service process so easy and hassle free. RBM did a great job taking the extra steps in making the process worry free during these times! service process so easy and hassle free. RBM did a great job taking the extra steps in making the process worry free during these times! More

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I rely on RBM Alpharetta to efficiently and expertly service my vehicle. Personnel such as Steve Byrd are reliable and friendly. I trust RBM Alpharetta to be professional and competent. service my vehicle. Personnel such as Steve Byrd are reliable and friendly. I trust RBM Alpharetta to be professional and competent. More

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They are First Class I have purchased several cars from David Wang at RBM of Alpharetta and he is a man of his word and takes care of his customers the RIGHT way. If ther I have purchased several cars from David Wang at RBM of Alpharetta and he is a man of his word and takes care of his customers the RIGHT way. If there is a problem, it get fixed! More

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Overpriced service! Dropped off my MB for service. Needed tires as well. Very reasonable price for tires. A 4 wheel alignment was also completed for $160.00 on a Friday Dropped off my MB for service. Needed tires as well. Very reasonable price for tires. A 4 wheel alignment was also completed for $160.00 on a Friday. Received a mailer on the following Monday of the next week that if you buy 4 tires you get the alignment free. Called RBM after I received the mailer and was told "I guess you just missed the opportunity for the special". Needed new wipers which were $45 plus labor of $60?! Little surprising since while I was dropping off the service attendants were changing wiper blades in the drop off lane. Takes 5 minutes max. There are certified MB shops that are priced appropriately which will be my future destination. More

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Purchasing Opportunity Out of Existing Relationship My wife and I purchased a 2016 GLC300 from RBM in 2016. As part of her regular service, a required software update meant her car would need to be ther My wife and I purchased a 2016 GLC300 from RBM in 2016. As part of her regular service, a required software update meant her car would need to be there overnight, so Don (the maintenance rep with whom she deals) offered a loaner. She told Don that I was driving a 15 year old Volvo at the time and that she'd really like for me to test drive one of the Mercedes sedans. Don set her up with an E450 which she brought home (we live about 45 minutes away). This was on a Friday. Although her car was ready on Saturday, Don offered to let us keep the loaner the rest of the weekend. My wife loves dealing with Don! After driving it I was sold, and she went down on Monday and handled the details of the purchase. Everyone there was very friendly, knowledgeable, and forthcoming on the vehicle and made the transaction very easy. Our sales rep, Vadim Russu, made the experience very easy for my wife, and he personally delivered the car to us late on Friday afternoon and spent all the time we needed to walk through setup, including programming our garage doors. Vadim was fantastic in explaining the vehicle's systems. I was going from a 2005 Volvo with no bluetooth capabilities to a four-wheeled computer and he made it very easy. We would highly recommend Vadim! More

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