Derek Mann
Derek Mann at Kyner's Auto Sales, Inc.
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Derek Mann | Page 3

General Manager

Kyner's Auto Sales, Inc.

2040 Lincoln Way E
Chambersburg, PA 17202

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4.7
99 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

21 yrs, 3 mos

Specialties & Trainings

Finance and Insurance Training

Bachelors from Penn State University

4.7

99 Reviews

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99 Reviews of Derek Mann

October 02, 2023

Dealership Rating
Employee Rating

After they had my Tahoe for 1 month 2 weeks for work that shouldn't have taken that long to complete, low & behold the transmission went out 2 days after I received it back from them-they weren't helpful in More

by Daley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Shawn Haupt , Amanda Hightower

Oct 05, 2023

Kyner's Auto Sales, Inc. responded

First and foremost, we are sorry that you are having difficulties. You purchased this vehicle As-Is. At the time you took delivery, you were aware that the vehicle would have to be brought back in for repairs that we had scheduled as we did not yet have the parts that were ordered for it. When the parts arrived, we set up the repairs and gave you a loaner car. The seat we originally received from our parts supplier was not correct, so we had to return it. The door panel was correct, so it was installed, but we had to wait several days for the replacement seat to arrive. This wait caused the vehicle to miss the appointment at the body shop and we had to reschedule. We do not do body work here at Kyner’s When the correct seat arrived and was installed, the vehicle went to the body shop for the hood to be painted. Unfortunately, we did have the vehicle longer than we anticipated, but we did provide a loaner for the duration of these repairs. When you brought the vehicle back a few days later, we found the transmission and transfer case had failed. It appears the vehicle was driven in four-wheel drive in on-road conditions, causing the failure. There were 2,000 miles put on the vehicle from the time of purchase. We gave you an estimate with parts at cost and discounted labor to assist with the repair, but you declined and asked to have the vehicle towed to your home. This was the most we could offer since the vehicle was purchased As-Is.

Oct 05, 2023

Daley responded

Funny...That truck wasn't in 4wd when I left it and I certainly didn't know it was in 4wd after I got it back from you people. Whatever helps you ALL sleep at night 🤷‍♀️ I def won't be silenced & I def won't be back. Your best is your absolute worst...Esp when I have barely driven the xxxx thing before you all got ahold of it...under the 30 day mark from purchase at that. I did not put 2k miles on it...I know where gas was when I left it too. You're not slick whoevers responding. Play your innocent act & claim what ya have to. Single Mom of 3 that got ripped tf off. Period. ✌️

September 02, 2023

Dealership Rating
Employee Rating

We were happy with the whole experience. They were very busy that day and found the right vehicle for us and had us in our way. More

by andyhull99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Piper , Amanda Hightower

Sep 08, 2023

Kyner's Auto Sales, Inc. responded

On behalf of all of us at Kyner's, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with the team.

August 28, 2023

Dealership Rating
Employee Rating

very easy to work with and super respectful! Couldn’t be more happy with my purchase! More

by Rylangood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Plum

Aug 28, 2023

Kyner's Auto Sales, Inc. responded

On behalf of all of us at Kyner's Auto Sales Inc. I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with the team. Enjoy your new vehicle and please come visit us again soon!

July 11, 2023

Dealership Rating
Employee Rating

David is great. Such a nice guy with a great personality. He made the process easy and fun. Everyone else was kind and personable as well. More

by lauragossert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Piper, David Plum

Jul 17, 2023

Kyner's Auto Sales, Inc. responded

On behalf of all of us at Kyner's Auto Sales Inc, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with David and the team! Enjoy your new vehicle and please come visit us again soon!

July 06, 2023

Dealership Rating
Employee Rating

Was very pleased with the service give by David and Derek. Would recommend Kyners to anyone. Thank you for helping me get in my new ride More

by Pjs61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Piper, David Plum

Jul 10, 2023

Kyner's Auto Sales, Inc. responded

Congratulations on your new vehicle! Thanks so much for taking the time to write about your experience with David & Derek here at Kyner's! It is wonderful to hear that they were able to provide you with an excellent experience!

July 05, 2023

Dealership Rating
Employee Rating

Our vehicle purchase from Kyner’s was, without a doubt, the best dealership car purchasing experience that we have ever had. We worked closest with Kyle, but every member of their team was friendly and re More

by D Cook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Haupt, Kyle Graham

Jul 10, 2023

Kyner's Auto Sales, Inc. responded

On behalf of all of us at Kyner's Auto Sales Inc, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Kyle & the team! Enjoy your new vehicle and please come visit us again soon!

June 27, 2023

Dealership Rating
Employee Rating

With a rather bad situation, they were able to help get me into another vehicle in a rather quick fashion. Highly recommend checking out kryners if you are in need of a car. More

by nikolas_reese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Haupt, Derek Piper

Jun 29, 2023

Kyner's Auto Sales, Inc. responded

We are so glad that you had a great car-buying experience here at Kyner's! Your recommendation means a lot to us. We wish you many happy miles in your new vehicle and we look forward to serving you for many years to come!

June 23, 2023

Dealership Rating
Employee Rating

The staff was awesome they worked very hard to get me the best possible deal. It was my first time buying from them and I would be a repeat customer. More

by ddupertlpn
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: David Plum

Jun 26, 2023

Kyner's Auto Sales, Inc. responded

Congratulations on your new vehicle and thank you for taking the time to write about your experience here at Kyner's! It is wonderful to hear that we were able to provide you with the excellent service we strive to provide all our customers. We look forward to working with you again in the future!

May 12, 2023

Dealership Rating
Employee Rating

Kyner motors were great to work with simple and straight forward no Hassle. James verdier was my sales rep and he went above and beyond sending me extra pictures of stuff I wanted to see. I'd buy another ve More

by Scottwalter629
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Verdier

May 11, 2023

Dealership Rating
Employee Rating

Service was very quick. . got my car in no time. James knew what I was looking for and he delivered! Everyone at the dealership was kind and welcoming. Haven’t had any issues More

by joytreasa0524
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

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