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Derek Mann

Overview Reviews (98) Inventory (194)

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Derek Mann

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Derek Mann | Page 2

General Manager

Kyner's Auto Sales, Inc.

2040 Lincoln Way E
Chambersburg, PA 17202

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4.9

98 Reviews

Overview Reviews (98) Inventory (194)

Dealership Experience

6 yrs, 9 mos

Industry Experience

21 yrs, 2 mos

Specialties & Trainings

Finance and Insurance Training

Bachelors from Penn State University

4.9

98 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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98 Reviews of Derek Mann

March 11, 2024

Dealership Rating

Employee Rating

James Verdier. .. I can't say enough about his integrity, customer service, communication, knowledge and friendliness! He gives "used car salesman" a completely diff .. I can't say enough about his integrity, customer service, communication, knowledge and friendliness! He gives "used car salesman" a completely different reputation! We live in VA and LOVED working virtually with James! He worked with us by text and phone to complete our deal. We felt like friends by the time we met in person to pick up our car! The rest of the Kryner's family team is amazing as well!! From the Office team to the Mechanics to the Detailers... everyone is friendly, helpful and skilled at what they do. This team will go the extra mile... and then some! I would definitely do business with them again! You can't go wrong with Kryners! More

by KaraMia

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Derek Piper, James Verdier

Helpful 0

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Mar 13, 2024 -

Kyner's Auto Sales, Inc. responded

Thank you for your glowing review! We're delighted to hear that you had such a positive experience with James and that Kyner's exceeded your expectations! Your satisfaction is our top priority, and it's great to see that we were able to meet your needs. Thank you for choosing us!

February 09, 2024

Dealership Rating

Employee Rating

Michael made buying a new car an easy and fun experience. He and everyone we dealt with at Kyner’s were friendly and knowledgeable. He and everyone we dealt with at Kyner’s were friendly and knowledgeable. More

by mbweldon

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Bockstie, Derek Piper

Helpful 0

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Feb 13, 2024 -

Kyner's Auto Sales, Inc. responded

Thanks so much for taking the time to write a great review! We’re thrilled to hear that you enjoyed your experience with Mike and the team!

January 21, 2024

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Employee Rating

Fastest easiest transaction I’ve ever had at a dealership, Brandon talked to us like we’ve known each other for years no pushy sales stuff. Definitely recommend dealership, Brandon talked to us like we’ve known each other for years no pushy sales stuff. Definitely recommend More

by briggleman2015

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shawn Haupt, Brandon Haupt

Helpful 0

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Jan 23, 2024 -

Kyner's Auto Sales, Inc. responded

On behalf of all of us at Kyner's, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Brandon. Enjoy your new vehicle and please come visit us again soon!

January 18, 2024

Dealership Rating

Employee Rating

DAVID WAS THE BEST SALESPERSON I HAVE EVER HAD! !! He got me into the car of my dreams and got the payment I wanted. I would recommend him to everyone I know!!! He speaks Spanish too!!! He is the be !! He got me into the car of my dreams and got the payment I wanted. I would recommend him to everyone I know!!! He speaks Spanish too!!! He is the best!! More

by monterrosooramirezz87

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Derek Piper, David McIntyre

Helpful 0

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Jan 19, 2024 -

Kyner's Auto Sales, Inc. responded

On behalf us all of us at Kyner's, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience with David here at Kyner's!

January 13, 2024

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Employee Rating

The purchase was fast and easy. Everyone was polite and friendly. They have a great selection of vehicles. Everyone was polite and friendly. They have a great selection of vehicles. More

by Jennifer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shawn Haupt, David Plum

Helpful 0

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Jan 19, 2024 -

Kyner's Auto Sales, Inc. responded

Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us!

January 10, 2024

Dealership Rating

Employee Rating

I had David Plum as my car salesman! !! David was on top of everything I asked and always went above and beyond to make my purchase easy and stress free!!! By far the best car buying serv !! David was on top of everything I asked and always went above and beyond to make my purchase easy and stress free!!! By far the best car buying service I have ever received!!!! And also a big thank you to Derek Piper and Derek Mann for the help as well. More

by jenanicole84

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Derek Piper, David Plum

Helpful 1

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Jan 11, 2024 -

Kyner's Auto Sales, Inc. responded

We are so happy that you had a great experience with David (and the Dereks!) here at Kyner's! They work hard to keep our customers happy, but we can only do it thanks to great customers like you! We look forward to earning your business again in the future!

December 27, 2023

Dealership Rating

Employee Rating

We were very happy with our experience at Kyners. It was a pleasure doing business with them. It was a pleasure doing business with them. More

by jbrooks205

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Haupt

Helpful 0

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Dec 29, 2023 -

Kyner's Auto Sales, Inc. responded

Thank you so much for your kind words! We appreciate you taking the time to share your experience with us!

December 03, 2023

Dealership Rating

Employee Rating

I was comfortable while I waited! The sales people were very friendly! Enjoy my purchased. Thank You! The sales people were very friendly! Enjoy my purchased. Thank You! More

by rchll_barnes

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shawn Haupt, Ken Murphy

Helpful 0

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Dec 04, 2023 -

Kyner's Auto Sales, Inc. responded

We are so happy that you had a great experience here at Kyner's! Our team works hard to keep our customers happy, but we can only do it thanks to great customers like you! We look forward to earning your business again in the future!

December 03, 2023

Dealership Rating

Employee Rating

Great car buying experience. Staff was friendly, knowledgeable and the process was very quick. Pricing was fair and fair value on trade. Staff was friendly, knowledgeable and the process was very quick. Pricing was fair and fair value on trade. More

by Jhoupt

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shawn Haupt, Brandon Haupt

Helpful 0

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Dec 04, 2023 -

Kyner's Auto Sales, Inc. responded

We sincerely thank you for taking the time to share your experience with us here at Kyner's! On behalf of the team, thank you so much for allowing us to earn your business!

October 02, 2023

Dealership Rating

Employee Rating

After they had my Tahoe for 1 month 2 weeks for work that shouldn't have taken that long to complete, low & behold the transmission went out 2 days after I received it back from them-they weren't helpful in shouldn't have taken that long to complete, low & behold the transmission went out 2 days after I received it back from them-they weren't helpful in resolving the matter yet if I had destroyed the loaner car I'd be paying for it..hmmm..I returned it perfect condition with more gas than when they gave it to me!!! Had Tahoe less than 30 days before they got it back for work so now I get to pay the bank for a vehicle I haven't hardly gotten to drive & now just sits. Way to go team! 🙄 You really care about the customer let me tell ya! Nothing but attitude from sales manager plus 1 of the service advisors. I hope you all sleep well at night while I struggle with my 3 kids & back to no vehicle & a 20g loan for a busted trans ✌️ More

by Daley

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Shawn Haupt , Amanda Hightower

Helpful 0

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Oct 05, 2023 -

Kyner's Auto Sales, Inc. responded

First and foremost, we are sorry that you are having difficulties. You purchased this vehicle As-Is. At the time you took delivery, you were aware that the vehicle would have to be brought back in for repairs that we had scheduled as we did not yet have the parts that were ordered for it. When the parts arrived, we set up the repairs and gave you a loaner car. The seat we originally received from our parts supplier was not correct, so we had to return it. The door panel was correct, so it was installed, but we had to wait several days for the replacement seat to arrive. This wait caused the vehicle to miss the appointment at the body shop and we had to reschedule. We do not do body work here at Kyner’s When the correct seat arrived and was installed, the vehicle went to the body shop for the hood to be painted. Unfortunately, we did have the vehicle longer than we anticipated, but we did provide a loaner for the duration of these repairs. When you brought the vehicle back a few days later, we found the transmission and transfer case had failed. It appears the vehicle was driven in four-wheel drive in on-road conditions, causing the failure. There were 2,000 miles put on the vehicle from the time of purchase. We gave you an estimate with parts at cost and discounted labor to assist with the repair, but you declined and asked to have the vehicle towed to your home. This was the most we could offer since the vehicle was purchased As-Is.

Oct 05, 2023 -

Daley responded

Funny...That truck wasn't in 4wd when I left it and I certainly didn't know it was in 4wd after I got it back from you people. Whatever helps you ALL sleep at night 🤷‍♀️ I def won't be silenced & I def won't be back. Your best is your absolute worst...Esp when I have barely driven the xxxx thing before you all got ahold of it...under the 30 day mark from purchase at that. I did not put 2k miles on it...I know where gas was when I left it too. You're not slick whoevers responding. Play your innocent act & claim what ya have to. Single Mom of 3 that got ripped tf off. Period. ✌️

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