Derek Adams
Derek Adams at Five Star Subaru of Grapevine
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Derek Adams | Page 3

Internet Client Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
129 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

6 yrs, 8 mos

5.0

129 Reviews

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129 Reviews of Derek Adams

February 19, 2024

Dealership Rating
Employee Rating

Derek was very helpful via text & initial contact. He was with a customer so introduced us to Jaime, he was very informative during test drive & appreciate no pressure from either of them!👍 More

by BERKLEYS
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jaime Mijares , CATALAN,ZAIRO

Feb 20, 2024

Five Star Subaru of Grapevine responded

Thank you, BERKLEYS, for shopping at Five Star Subaru. On behalf of Derek, Jaime, and our entire sales team, your endorsement is appreciated and we hope you stay in touch at 817-438-1700. We want you to fully enjoy your car. Best regards, Doug Laymon, Sales Manager

February 10, 2024

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Derick was great to work with! ! So helpful so much better than Jaylin. Great communication with Derick! More

by HRAGSDILL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder, Steve Lennon

Feb 11, 2024

Five Star Subaru of Grapevine responded

Congratulations, HRAGSDILL, on your new Subaru. Derek and the Five Star Subaru sales team remain readily available at 817-438-1700. Let us know how we can help you enjoy your ride. Thank you, Doug Laymon, Sales Manager

February 10, 2024

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Employee Rating

Called go an as appointment, everything was setup and ready. Our Salesperson had arranged everything. More

by Nancy Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rex So

Feb 11, 2024

Five Star Subaru of Grapevine responded

Nancy, It is our pleasure to help with all of your automotive needs at Five Star Subaru. Whenever you need our assistance or knowledge, call 817-438-1700. We are here to help you enjoy your Subaru. Thank you, Jake Ritter, Service Director

February 05, 2024

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Employee Rating

The dealership was good and had the perfect car that met our needs. Thank you. More

by CGLITAKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2024

Five Star Subaru of Grapevine responded

Congratulations, CGLITAKER, on your purchase at Five Star Subaru. Customer service continues and we want to hear from you at 817-438-1700. If you have technical or care questions, give us a call. Thank you, Doug Laymon, Sales Manager

January 23, 2024

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We go out of our way to go to Grapevine Subaru because we have always experienced wonderful service, from the time we purchased our new Forester and throughout all the maintenance appointments. We plan to a More

by Shug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corbin Beck , Colin. Five stars

Jan 24, 2024

Five Star Subaru of Grapevine responded

Shug, We truly appreciate your commitment to Five Star Subaru. Between visits, give us a call at 817-438-1700 if you need our advice. We are here to help you enjoy your Subaru. Thank you, Jake Ritter, Service Director

December 17, 2023

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Employee Rating

I liked having no pressure. At the end I said no more add-one but then 2 $250 “suggestions” Window tinting and some edging on the car doors. I was surprised the tinting was extr More

by SUSANWEIN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 18, 2023

Five Star Subaru of Grapevine responded

Congratulations, Susan, on your car from Five Star Subaru. We appreciate the trust you've placed in Derek and our dealership, and we are committed to ensuring your ownership experience exceeds your expectations. Stop by or stay in touch at 817-438-1700. Thank you for your business and candid feedback. Sincerely, Doug Laymon, Sales Manager

December 10, 2023

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I like your two salesmen that took care of me in different ways. Dereck was outstanding. I also liked very much the idea of going there to charge my electric SOLTERRA specially to force me to take t More

by ARGUSA0825
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hayden Knowles

Dec 11, 2023

Five Star Subaru of Grapevine responded

Congratulations, ARGUSA0825, on owning a new Solterra. Don't hesitate to stop by for charge and to ask any additional questions about your car. We are always happy to help you. Reach Derek, Hayden, or me at 817-438-1700. Thank you for your feedback and business. Best regards, Doug Laymon, Sales Manager

December 06, 2023

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Employee Rating

Buying my new 2023 BRZ thru Five Star Subaru was a pleasure. Derek Adams kept me in the loop thru the 4 month wait, always answering my questions and giving me weekly or biweekly texts to update pro More

by MRMF73
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Steve Lennon

Dec 06, 2023

Five Star Subaru of Grapevine responded

Congratulations, MRMF73, on the purchase of your new 2023 BRZ! Thank you for ordering your new car from Five Star Subaru. When Derek or I can address your technical or care questions, reach us at 817-438-1700. We are here to help you fully enjoy your car. Best regards, Doug Laymon, Sales Manager

December 04, 2023

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Employee Rating

Jeremy was easy to work with, professional and courteous. We’d definitely reach out to him on another vehicle purchase! More

by MTRAHAN18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2023

Five Star Subaru of Grapevine responded

MTRAHAN18, Thank you for choosing to shop with us at Five Star Subaru. We appreciate your trust in our services and are delighted to have you as a customer. If you have any questions or need further assistance, please don't hesitate to reach out to Jeremy and our staff at 817-438-1700. We look forward to serving you and ensuring your experience in your new Subaru is exceptional. Best regards, Doug Laymon, Sales Manager

November 22, 2023

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Employee Rating

Everything very good sale person and anyone I think so about that working every good More

by huongthientran@sbcglobal.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Lennon

Nov 24, 2023

Five Star Subaru of Grapevine responded

Thank you for taking the time to review your Five Star Subaru shopping visit. We appreciate hearing that our staff provided a smooth experience. Call us at 817-438-1700 when you have technical or care questions. Customer satisfaction remains a priority. Best regards, Doug Laymon, Sales Manager

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