Derek Adams
Derek Adams at Five Star Subaru of Grapevine
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Derek Adams | Page 11

Internet Client Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
130 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

6 yrs, 9 mos

5.0

130 Reviews

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130 Reviews of Derek Adams

October 08, 2022

Dealership Rating
Employee Rating

Very knowledgeable and extremely easy to work with. Look forward to working with Derek again More

by mb4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2022

Five Star Subaru of Grapevine responded

Thank you, mb4, for rating your Five Star Subaru shopping experience. We appreciate knowing our team did a good job getting you into a new Subaru. Customer service continues, so please reach us at 817-438-1700 when you have technical or care questions. Enjoy your new car! Best Regards, Doug Laymon, Sales Manager

September 24, 2022

Dealership Rating
Employee Rating

The sales experience that Derek provided was professional, creative and thorough. The use of videos both by him and by the dealership that prepared us for the visit to the dealer were helpful an More

by kevinkp1
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2022

Five Star Subaru of Grapevine responded

Kevinkp1, It was great to have you shop for your preowned vehicle at Five Star Subaru! We appreciate hearing you found our video processes helpful. When Derek or I can answer future automotive questions, we look forward to hearing from you at 817-438-1700. Thank you for your business and review, Doug Laymon, Sales Manager

September 23, 2022

Dealership Rating
Employee Rating

Helped with my research. No pressure just old fashioned courtesy. Derek kept looking until he found the best fit Subaru Forester for us. More

by James Fennell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes

Sep 23, 2022

Five Star Subaru of Grapevine responded

Knowledge is a priority to share with our Five Star Subaru guests. Thank you, James, for sharing your shopping visit! We look forward to helping you fully enjoy your Subaru. Call us any time at 817-438-1700. Best Regards, Doug Laymon, Sales Manager

September 22, 2022

Dealership Rating
Employee Rating

Everyone was very friendly and helpful, from start to finish. I am looking forward to keeping my Subaru for many years. More

by DG Miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2022

Five Star Subaru of Grapevine responded

Congratulations on your Five Star Subaru purchase, DG! Derek and our staff remain available at 817-348-1700. Let us know how we can help you enjoy your Subaru. Thank you for your review and business, Doug Laymon, Sales Manager

September 08, 2022

Dealership Rating
Employee Rating

Great experience. Derek Adams was professional and made the transition smooth and easy. Highly recommended More

by chillwill.ent15
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes

Sep 09, 2022

Five Star Subaru of Grapevine responded

Chillwill.ent15, Thanks for taking the time to rate your shopping experience at Five Star Subaru. Reach Derek or me any time at 817-438-1700. We will do our best to help you enjoy your car. Best Regards, Doug Laymon, Sales Manager

September 03, 2022

Dealership Rating
Employee Rating

Very friendly. No pressure. Easy to work with and the options were well explained. Will be back to buy our next car. More

by pjjanis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2022

Five Star Subaru of Grapevine responded

Pjjanis, Congratulations on your new vehicle! We are so glad that the Five Star Subaru sales team had the opportunity to work with you! We hope you enjoy your Subaru, and we look forward to continuing to serve you in the future! Reach us any time at 817-438-1700 with questions. Thank you, Doug Laymon, Sales Manager

August 21, 2022

Dealership Rating
Employee Rating

My friend Derek. You are a Gentleman. It was a pleasure buying a car through you. More

by chirag291
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis

Aug 22, 2022

Five Star Subaru of Grapevine responded

Chirag291, Congratulations on your Five Star Subaru purchase! Derek is very customer focused. We want to assure you of a great driving experience. Let us know when you have questions about your new car at 817-438-1700. Thank you for your business and stop by or call any time you need our knowledge. Take Care, Doug Laymon, Sales Manager

August 16, 2022

Dealership Rating
Employee Rating

Derek Andrews was awesome to work with. Super easy transaction from start to finish. The whole group was wonderful. More

by Bodilyl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder

Aug 17, 2022

Five Star Subaru of Grapevine responded

Bodilyl, Welcome to Five Star Subaru! We appreciated the chance to help you purchase your car and we remain available for your questions at 817-438-1700. Thank you for shopping with us ! Best Regards, Doug Laymon, Sales Manager

August 03, 2022

Dealership Rating
Employee Rating

This team was amazing! ! I saw the car I wanted online and reached out - I got an immediate response from Derek, which included a little personalized video of the car! It w More

by jlg1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2022

Five Star Subaru of Grapevine responded

Thanks for the positive feedback about your Five Star Subaru shopping experience, jlg1! We love to hear it! If you need anything else, please don't hesitate to reach out to us at 817-438-1700. Best Regards, Doug Laymon, Sales Manager

July 29, 2022

Dealership Rating
Employee Rating

Derek did an awesome job helping me and my mom purchase our new truck. It was our first time buying a car from a dealership and he helped us, made sure everything went good. I would come back in the future More

by Josecaracheo200@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2022

Five Star Subaru of Grapevine responded

Congratulations on your Five Star Subaru purchase! Derek and our team welcome you and your Mom's questions at 817-438-1700. Let us know how we can help you enjoy your car. Thank you for your business and review, Doug Laymon, Sales Manager

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