Dennis Christie
Dennis Christie at BMW of Des Moines
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Dennis Christie

Service

BMW of Des Moines

9631 Hickman Rd
Urbandale, IA 50322

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22 Reviews
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22 Reviews

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22 Reviews of Dennis Christie

February 28, 2024

Dealership Rating
Employee Rating

What can I say, Dennis is AMAZING! He made the buying process seamless and enjoyable, we've purchased two BMWs from Dennis and him and the BMW Des Moines team have been all but graciou More

by Tyler H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Skylar

Mar 04, 2024

BMW of Des Moines responded

Congratulations on your new purchase, Tyler! Thank you for taking the time to write about your experience with Dennis. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Tyler Van Weelden General Manager tvanweelden@lithia.com

December 17, 2020

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Employee Rating

Worked with Dennis Christie and he was excellent. Very kind, respectful and not pushy at all. If you are looking to buy a vehicle from BMW of Des Moines, I recommend that you ask for Dennis! Love my new v More

by Emanuel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shawn Decker

Dec 22, 2020

BMW of Des Moines responded

Emanuel, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Lithia BMW of Des Moines! Sincerely, Tyler Van Weelden- General Sales Manager

June 15, 2020

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Employee Rating

Service is always fast and friendly. There is never any drama as to communicating what is needing repaired and there is never any pressure with the upsells, etc. More

by c_foster32
Recommend Dealer
Yes
Jun 17, 2020

BMW of Des Moines responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Kiera Harris- Service Manager

January 08, 2020

Dealership Rating
Employee Rating

Great detail job Had my older BMW 325i detailed. It was a great job. The service department is always friendly and helpful. There is really nothing more to add. More

by djgass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 06, 2019

Dealership Rating
Employee Rating

Oil Change and maintenance check I was very happy with the service that was provided. Very friendly service adviser. Ask how i'd like communications and since I was in a meeting i s More

by dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 28, 2019

Dealership Rating
Employee Rating

Excellent service Dennis took care of all my requests and the technician went above and beyond to ensure the vehicle was returned to me in optimal conditions. All servi More

by Vazquejm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 23, 2019

Dealership Rating
Employee Rating

Super friendly place to purchase and service the Ultimate Driving Machine! Great selection of BMW vehicles to choose and first rate service always. Highly reccomend More

by Fgazzy
Recommend Dealer
Yes

Other Employees Tagged: Tyler Vonnahme

November 02, 2019

Dealership Rating
Employee Rating

Service work done quickly, as expected and vehicle delivery is a life saver when you live 2 1/2 hours from the dealership. Great job team. More

by jcgrether
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jared Maxey

October 22, 2019

Dealership Rating
Employee Rating

EXCELLENT!! COULD NOT HAVE BE MORE COMPLIMENTARY OF THE SERVICE DEPARTMENT ESPECIALLY DENNIS CHRISTIE!! HE MADE WHAT COULD HAVE BEEN A VERY STRESSFUL SITUATION A More

by SUZIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 30, 2019

Dealership Rating
Employee Rating

Service Friendliness Service tech and outside gentleman (the person who cleaned my car and suggested how to remove stain from window trim) were friendly and most helpful. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ira Booker, Kaitlin Kelly

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