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Tyler Vonnahme
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18 Reviews
18 Reviews of Tyler Vonnahme
May 20, 2021
Customer centric dealership with excellent sales associates and managers, from the GM down. I found the experience nothing short of exceptional. Stellar, start to finish! associates and managers, from the GM down. I found the experience nothing short of exceptional. Stellar, start to finish! More
by Mustachekid
Helpful 
March 16, 2021
Tyler Vonnahme was the best car salesman I've worked with. He understood my needs and helped me find the perfect car for me. Next time I need a car, I will see Tyler. with. He understood my needs and helped me find the perfect car for me. Next time I need a car, I will see Tyler. More
by Joventure
Other Employees Tagged: Shawn Decker
January 09, 2021
Just bought our new X5. The support from Tyler was professionl, fantastic and excellent. Very friendly and not pushy. His professional questions helped a lot to identify the right vehicle. professionl, fantastic and excellent. Very friendly and not pushy. His professional questions helped a lot to identify the right vehicle. More
by CHS
December 18, 2020
The PEOPLE are amazing! You have a fantastic team, from sales all the way through the financing process. Specifically I dealt with Waye, Tyler, and Greg and they were all great to deal with. sales all the way through the financing process. Specifically I dealt with Waye, Tyler, and Greg and they were all great to deal with. More
by ambs3579
Other Employees Tagged: Waye (Mgmt) and Greg (Finance)
September 12, 2020
Best experience I've had in car buying. They didn't have the model I was looking for so Tyler brought in his own vehicle of this model so we could test drive it. Didn't have the car in that model available the model I was looking for so Tyler brought in his own vehicle of this model so we could test drive it. Didn't have the car in that model available and couldn't find exactly what we were looking for from other dealerships so they ordered a new one from the factory. When the vehicle arrived, they did everything possible to keep us from waiting around the dealership. Application was completed over the phone before we got there. Most relaxed car buying experience. Finance officer gave great advice on what additional services to purchase. Didn't try to sell me extra services I didn't need to make a larger commission. Will be buying my next BMW from this dealership. Thanks for the great experience! More
by ksimpson
August 01, 2020
Tyler Vonnahme treats you like family Outstanding experience. I highly recommend Tyler Vonnahme. I saw an X5 Edrive pop up on the website and drove over from Nebraska to buy it before it e Outstanding experience. I highly recommend Tyler Vonnahme. I saw an X5 Edrive pop up on the website and drove over from Nebraska to buy it before it even hit the lot. Experience during the sale was excellent, everyone I worked with was super nice and treated me like family but Tyler really blew my socks off after I drove it home. He's always there to answer my questions or get me to the people with the answers. Living in a different state I had some issues at the DMV with registration.I texted Tyler and he jumped into action and within a few minutes he sent the required paperwork to my local DMV. I can't say enough nice things about Tyler and BMW of Desmoines! More
by Jeff_092
November 23, 2019
Super friendly place to purchase and service the Ultimate Driving Machine! Great selection of BMW vehicles to choose and first rate service always. Highly reccomend Driving Machine! Great selection of BMW vehicles to choose and first rate service always. Highly reccomend More
by Fgazzy
Other Employees Tagged: Dennis Christie
September 24, 2019
Will not resolve an issue they caused My kids gave me a Gold Detail package for my birthday so I set the appt for August 28th,2019. I arranged to leave my car at the dealership while we we My kids gave me a Gold Detail package for my birthday so I set the appt for August 28th,2019. I arranged to leave my car at the dealership while we were on vacation. I dropped it off and they had a week to work it in their schedule whenever it was convenient for them. I told the service person I would be back to get the car one week from the day I dropped it off. I came to get the car and picked up the keys at one of the service desks and walked out to get it. Surprisingly, the car was dusty from sitting there on the lot. They had detailed it at some point but it was noticeably dusty and had rain spots all over it. I overlooked it and drove off, not with the wonderful feeling you want when driving your detailed car away from the lot. As I was driving home I noticed one of the radio knobs was missing. After scouring my car looking for it I called the service person to let them know of the two issues above. He said he had intended to rinse the car off before I came to pick it up. I didn't get there until after noon so he should have had plenty of time to get it rinsed and ready for pick up. He said he would get with his service manager and let me know what they would do about the radio knob. I hadnt heard back so I followed up via text directly with the service person to inquire. After two texts he finally said the service manager was working on it. A week or so went by with no follow up from them so I called and spoke to the service person. He said the part had been ordered and should be in by the following week. ( Week of Sept 16th,2019. I followed up on Wed and Friday of last week via text to check on the status- abslolutely no response or update. So I called the service person, no answer so I left a rather direct message explaining that it was not fair that he is not giving me at least an update on the resolution of this tiny, small, issue. No response back. I also replied to one of their service solicitation emails regarding the issue, addressing it directly to the service manager. No response. So today I called and ask to speak directly to the service manager. The lady was not all that friendly and seemed annoyed that she had to answer the phone in the first place. Before I could ask for the service manager's name she transferred me to his phone. It rang and rang and went to voicemail. I left a message. I realize this is the smallest of nuisances and not an expensive part by any means. All I have asked for is a replacement and some feedback as to when I can expect it to be resolved. Very unprofessional and I guess what I would expect from a "Big name, Big Box" car dealership. And yet they still keep sending me more emails telling me all about their "Service". Too bad, I would have been eager to promote their services. Instead, I am spending more valuable time writing this bad review. We are moving out of town so having my business would be a "No future prospect". Maybe they are just writing it off as an "Oh well, never going to see that guy again." I wonder at what point the slide to mediocrity began for this service department. More
by GW
Other Employees Tagged: Dennis Christie
July 17, 2019
Great dealership with great service Tyler was a pleasure to work with as always and I am really enjoying my new X3. This is the best dealership in town by far, as they provide world cla Tyler was a pleasure to work with as always and I am really enjoying my new X3. This is the best dealership in town by far, as they provide world class service every time I work with them. More
by Jfray
Other Employees Tagged: Solomon Thorpe
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