Declan Cohen | Page 27

Annual Inspection Called for an appointment on December 27th when I realized my inspection sticker was about to expire. Were able to set me up for the following week. S Called for an appointment on December 27th when I realized my inspection sticker was about to expire. Were able to set me up for the following week. Service was quick, report was throughout and car was washed. Who could ask for anything more! More

by Lindapartner! Verified Customer Verified Customer

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Excellent experience with the entire team. I will definitely return for my next vehicle. I believe they went above and beyond to make my first experience at O experience with the entire team. I will definitely return for my next vehicle. I believe they went above and beyond to make my first experience at Otto a success. More

by JBEATY Verified Customer Verified Customer

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Great service When I arrived the service consultant greeted me by name and took care od everything from there. Even inspected my vehicle as it was coming due and I When I arrived the service consultant greeted me by name and took care od everything from there. Even inspected my vehicle as it was coming due and I wasn’t aware. More

by rpkinley Verified Customer Verified Customer

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Sales expertise If you want an exceptional sales experience from a sincere salesman, ask for Declan Cohen. He is extremely knowledgeable of Cadillac products and the If you want an exceptional sales experience from a sincere salesman, ask for Declan Cohen. He is extremely knowledgeable of Cadillac products and the sales process. I was always comfortable with no apprehension through the process from inquiry to final sale. Barbara Keough More

by BARBARALEONARD1 Verified Customer Verified Customer

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Friendly, Knowledgeable & Accommodating We only came to Albany to check out a color...and a day later we drove away with a new XT5. That says it all. Otto’s staff was very knowledgeable an We only came to Albany to check out a color...and a day later we drove away with a new XT5. That says it all. Otto’s staff was very knowledgeable and helpful...making the decision to buy much less stressful...in fact very easy. While everything was discribed & they were very good about setting everything up for us...I suspect that a refresher course would be very helpful in a week or so as there is so much to learn & understand! I would recommend this experience with Otto to anyone looking for a vehicle. More

by hkrcat Verified Customer Verified Customer

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Great place to do business Nice place to do business,Declan was a very good salesperson to deal with and the deal I received was good and fair and I was happy to buy from OTTO C Nice place to do business,Declan was a very good salesperson to deal with and the deal I received was good and fair and I was happy to buy from OTTO Cadillac ! More

by JLANGERLAAN Verified Customer Verified Customer

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Professional and honest Both the salesman Declan Cohen and the finance manager Ian Maher were courteous, professional and honest. I would recommend this dealership to friend Both the salesman Declan Cohen and the finance manager Ian Maher were courteous, professional and honest. I would recommend this dealership to friends and colleagues. More

by JIMCRESCENZI Verified Customer Verified Customer

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Awesome Experience! My husband & I were looking for a vehicle that Otto did not have on their lot. Declan immediately went to work & within 2 days he was able to locate t My husband & I were looking for a vehicle that Otto did not have on their lot. Declan immediately went to work & within 2 days he was able to locate the Cadi we were looking for! The whole experience was great!! Most dealerships I have dealt with in the past would have pushed us to purchase a vehicle on their lot, not once was that even suggested! Declan understood what we were looking for & definitely delivered!! Declan & Ian were both amazing to deal with!! Definitely one of the best car buying experiences I’ve ever had!! More

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No hassle very friendly very easy to deal with no worries or hassles all paperwork was taken care of car was clean and ready when delivered very happy with my experience very easy to deal with no worries or hassles all paperwork was taken care of car was clean and ready when delivered very happy with my experience More

by STERRITTTARAS Verified Customer Verified Customer

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Entire Experience great from start to finsih. My initial visit to purchase a used vehicle, greeted by Don Biseti...could not have been more accommodating, professional and friendly. My sales rep, My initial visit to purchase a used vehicle, greeted by Don Biseti...could not have been more accommodating, professional and friendly. My sales rep, Declan Cohen took over and we completed the deal within 20 minutes...finance manager Ian Mahar took over from there and I was all set. I received a service note online and Bill McLean took care of that with ease. Thank you all, More

by KJCPI4323 Verified Customer Verified Customer

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