Chris Otto
Chris Otto at Otto Cadillac
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Chris Otto

President

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9
105 Reviews
4.9

105 Reviews

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105 Reviews of Chris Otto

April 15, 2024

Dealership Rating
Employee Rating

Very professional, patient and friendly in their approach. This is my third leased vehicle from Otto. The continued honesty and integrity without any pushy sales pitches keeps me not only coming bac More

by jgmotley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 27, 2024

Dealership Rating
Employee Rating

Good service, efficient and friendly. Have used Otto for service and sales for MANY years. More

by tr.golden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 13, 2024

Dealership Rating
Employee Rating

One of the best buying experiences ever, knowledgeable and friendly people made the entire process informative, quick, and easy. Michael Caccese guided me through the process start to delivery, Nelson Ro More

by JOEGELLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 19, 2024

Dealership Rating
Employee Rating

My GPS W-F second seat is noisy. I drove 4 hours to the dealership. 3 months have passed and the service has not responded. More

by lin jiang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Amber Young

Jan 22, 2024

Otto Cadillac responded

I'm sorry to hear that this happened. I am happy to hear that our service department was able to get the part in and coordinate a time to schedule your repair. Please reach out to me directly if you have any other issues. Kindest Regards, Meghan Serrell General Manager Otto Cadillac 518-869-5000 mserrell@ottocars.com

January 19, 2024

Dealership Rating
Employee Rating

The Best and the most honest dealership I ever had! My car have a CEL on and they find a problem and fix it for very reasonable prices! And all the worker are very nice and professional. Definitely a g More

by ESRRY5566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Roger Prentiss, Amber Young , Dawn Crossley

December 19, 2023

Dealership Rating
Employee Rating

Prompt, courteous, friendly, and respectful. My car was serviced, washed, and vacuumed! I The waiting area was comfortable and very clean. More

by kbenjamin67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 22, 2023

Dealership Rating
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Professional, they listen, good people from sales to service department and good quality automobiles. Would recommend Otto dealer ship. More

by shelly11simmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

November 17, 2023

Dealership Rating
Employee Rating

The most reliable and friendly dealership around. The sales and service are the best in town. More

by Leah t.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Roger Prentiss, Amber Young , Dawn Crossley, Steve Le Mon

November 13, 2023

Dealership Rating
Employee Rating

Prompt service friendly folks good coffee clean facility free car wash clean rest room acessabile More

by fuscojoseph40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese, Amber Young

October 13, 2023

Dealership Rating
Employee Rating

Wonderful group of people always have the customer needs as a first priority they run the business as all auto business need to be run More

by dwyerr1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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