Debbie Conyers
Debbie Conyers at Nissan of Richmond
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Debbie Conyers | Page 2

Service Advisor

Nissan of Richmond

11401 W Broad St
Richmond, VA 23233

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4.7
895 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

3 yrs, 11 mos

Languages Spoken

English English

4.7

895 Reviews

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895 Reviews of Debbie Conyers

July 31, 2023

Dealership Rating
Employee Rating

The team is very helpful making the experience of taking my vehicle in for service a good one every time. Thanks More

by SFOUBERT68
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Hornbeck, Khalil Smith, Alki Nickolaou , Karra O'Bryan, Johnny Prince, Kavon Smith

Jul 31, 2023

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We appreciate this awesome, five-star review. Paula Quick Owner Loyalty Manager

July 31, 2023

Dealership Rating
Employee Rating

Service was prompt. Debbie was efficient and friendly. She kep me informed as to status. More

by DAN2CLAIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Nissan of Richmond responded

We're happy you found our staff to be so supportive during your experience here at Nissan of Richmond. We are always more than happy to assist you if anything else comes up. Paula Quick Owner Loyalty Manager

July 28, 2023

Dealership Rating
Employee Rating

Very dedicated to the service they do for the customers and go into deep conversations when they explain what the issue was and what needs to be done to fix it. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Hornbeck, Khalil Smith, Alki Nickolaou , Karra O'Bryan, Johnny Prince, Kavon Smith

Jul 28, 2023

Nissan of Richmond responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Paula Quick Owner Loyalty Manager

July 27, 2023

Dealership Rating
Employee Rating

Awesome experience with customer service I would recommend them to all my friends and family members More

by Sydnettelopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karra O'Bryan

Jul 28, 2023

Nissan of Richmond responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Paula Quick Owner Loyalty Manager

July 27, 2023

Dealership Rating
Employee Rating

It is extremely clean, they were extremely professional impolite with me, and they explained everything about my vehicle without overcharging me. Overall an awesome experience, and I will come back for my More

by JESSICASHEARS101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Hornbeck , Kavon Smith

Jul 28, 2023

Nissan of Richmond responded

We're happy you found our staff to be so supportive during your experience here at Nissan of Richmond. We are always more than happy to assist you if anything else comes up. Paula Quick Owner Loyalty Manager

July 25, 2023

Dealership Rating
Employee Rating

Very individualized care dealing with me and my car! ! Thank You so much for Your real interest ☺️. More

by MARY.A.WINCHESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Hornbeck, Khalil Smith , Karra O'Bryan, Johnny Prince, Kavon Smith

Jul 25, 2023

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

July 25, 2023

Dealership Rating
Employee Rating

0 STARS. On 7/17/23 I brought my car in (that was bought in April 2023 from this dealership) for an engine malfunction notification for the third time. On 7/2 More

by reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Hornbeck, Khalil Smith, Alki Nickolaou , Karra O'Bryan, Johnny Prince, Kavon Smith

Jul 25, 2023

Nissan of Richmond responded

Sorry to learn of the negative experience you had at Nissan of Richmond. I would like more details about your experience. How may I best get in touch with you? As well, you can reach me directly at the number below. Sincerely, Paula Quick Owner Loyalty Manager 804-346-4200 ext. 1045

July 23, 2023

Dealership Rating
Employee Rating

Never had a problem until recently went there to see about my shaking when driving. Found out about after 4pm what may caused the problem she told me it was my tires and I said ok how much. When she was More

by msldlove1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Nissan of Richmond responded

Thank you for your feedback. Customer satisfaction is our top priority, and we are sorry to hear that we fell short of your expectations this time. We appreciate your business and hope you will give us the opportunity to demonstrate that we can do better! Paula Quick Owner Loyalty Manager

July 22, 2023

Dealership Rating
Employee Rating

Debbie Conyers service advisor was outstanding in making sure my concerns were answered and getting me to the service manager More

by EARLINE33
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karra O'Bryan, Scott Hornbeck ??????

Jul 24, 2023

Nissan of Richmond responded

We're happy you found our staff to be so supportive during your experience here at Nissan of Richmond. We are always more than happy to assist you if anything else comes up. Paula Quick Owner Loyalty Manager

July 21, 2023

Dealership Rating
Employee Rating

Repair charges are much too high. I have been a 12 year loyal consumer of repair services but no longer. Also, after they overcharge for repairs the dealership won’t leave you alone More

by NONO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 22, 2023

Nissan of Richmond responded

Thank you for your feedback. Customer satisfaction is our top priority, and we are sorry to hear that we fell short of your expectations this time. We appreciate your business and hope you will give us the opportunity to demonstrate that we can do better! Paula Quick Owner Loyalty Manager

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