David Holmes
David Holmes at Jim Norton Toyota Tulsa
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David Holmes | Page 10

Assitant Service Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.8
122 Reviews
4.8

122 Reviews

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122 Reviews of David Holmes

February 15, 2024

Dealership Rating
Employee Rating

Service is friendly and informative. Facilities are clean, and they always do a good job. More

by donmarketic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Auston Foster

Feb 16, 2024

Jim Norton Toyota Tulsa responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

February 14, 2024

Dealership Rating
Employee Rating

Always treated with great respect and courtesy from the service technician and other personnel. The only thing I would add is a complimentary vehicle wash be included with each service appointment. More

by tktime65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

February 14, 2024

Dealership Rating
Employee Rating

I have purchased two vehicles at Jim Norton Toyota. We have them service there for over 14 years. David Holmes is an excellent service consultant. He is knowledgeable, courteous, and a good listener. I More

by ED.RYBICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

February 12, 2024

Dealership Rating
Employee Rating

Excellent service. Keeps me updated as to progress on the vehicle. Waiting room a plus! More

by tom300neff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Allen

Feb 13, 2024

Jim Norton Toyota Tulsa responded

Thanks for the kudos! It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Courtney, Jim Norton Auto Group

February 12, 2024

Dealership Rating
Employee Rating

They have always taken great care of me and my vehicle, wonderful service. They always let me know of service that is coming up. Also, whether I needed a loaner auto or a courtesy ride to work, they are so More

by SWATKINSON61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2024

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Courtney, Jim Norton Auto Group

February 12, 2024

Dealership Rating
Employee Rating

Those two assistants Josh & Jeff they are professional service people awesome representation for Jim Norton, I've had Josh as my assistant before so I was glad to see Jeff was stationed next to Josh. On More

by MCCONNELLSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Pippin , Jeff Lee

Feb 13, 2024

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

February 09, 2024

Dealership Rating
Employee Rating

I always have a pleasant experience when I have to be there for service on our truck. I would love it here even more though, if the dealership would do some sort of contest or drawing for a free 4-runner More

by jnick.joseph.nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

January 20, 2024

Dealership Rating
Employee Rating

David Holmes is a knowledgeable, efficient professional service advisor that listens to solve my problems More

by Agray40366
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2024

Agray40366 responded

I marked 5 STARS not 4 stars. Mr Holmes went the extra mile to help get my car serviced, explained possible causes and potential cost. I understand my car better and what to expect after talking to him. ANN GRAY

March 31, 2023

Dealership Rating
Employee Rating

Everything went smoothly and everyone was professional. I’ve bought several cars from Jim Norton and plan on buying many more in the future. More

by ericlieberman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Neng Yang , Mychal Zambrano

Apr 03, 2023

Jim Norton Toyota Tulsa responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Courtney, Jim Norton Auto Group

September 16, 2021

Dealership Rating
Employee Rating

David Holmes, Service Tech, is OUTSTANDING and I rate him 5 STARS every time over the past several years we have taken our vehicle in. He is professional in all ways, courteous, very knowledgeable. It is a More

by Rosalee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

Jim Norton Toyota Tulsa responded

Thank you for writing about your visit with us! I am happy to hear that David was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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