David Disch
David Disch at Heiser Ford Lincoln
Refer Me

David Disch | Page 2

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

Contact Me
3.7
28 Reviews
3.7

28 Reviews

Write a Review

28 Reviews of David Disch

April 03, 2024

Dealership Rating
Employee Rating

This was my first time having my new car serviced, and I had no real complaints. More

by Ju0101rt
Recommend Dealer
Yes

Other Employees Tagged: David Disch

Apr 04, 2024

Heiser Ford Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything David can assist you with in the future, please let us know. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

April 01, 2024

Dealership Rating
Employee Rating

Excellent greatvdealer ship have bought cars ? ? for a long time with this dealership. Bob Gigl is an excellent person to deal with. David was great More

by LITERMN
Recommend Dealer
Yes

Other Employees Tagged: David Disch

Apr 02, 2024

Heiser Ford Lincoln responded

Thank you for the kind words for Bob and David! We look forward to sharing your compliments with them. Don't hesitate to let us know if we can be of further assistance. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

March 31, 2024

Dealership Rating
Employee Rating

Great service. Great customer service. Very courteous. I couldn't ask for a better experience. Everyone was very helpful and informative. More

by Undraye
Recommend Dealer
Yes

Other Employees Tagged: David Disch

Mar 31, 2024

Heiser Ford Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

March 09, 2024

Dealership Rating
Employee Rating

Well organized. Good handling of their schedules The work was done within the time frame quoted. More

by BRUCE.COLE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Disch

Mar 10, 2024

Heiser Ford Lincoln responded

Thank you, Bruce! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Ford Lincoln. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

March 01, 2024

Dealership Rating
Employee Rating

They are not professional. Misdiagnosed my wife's vehicle. They make appointments and cancel without giving you proper or any notice. This is after you've taken off work unpaid More

by antoniobrashear
Recommend Dealer
No

Other Employees Tagged: David Disch

Mar 04, 2024

Heiser Ford Lincoln responded

Antonio, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 26, 2024

Dealership Rating
Employee Rating

Fine coming in for recall work, but they didn't note (somehow) that I was waiting at the dealership while work was done. So waited extra time until my sales guy (Zach) said hi and said he would go check More

by MICHAEL.BROWN1
Recommend Dealer
Yes

Other Employees Tagged: David Disch

Feb 26, 2024

Heiser Ford Lincoln responded

Michael, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 23, 2024

Dealership Rating
Employee Rating

It was good. It seemed to take a little long ti complete services. The review of the inspection was thorough. More

by EDWARD.THELEN
Recommend Dealer
Yes

Other Employees Tagged: David Disch

Feb 23, 2024

Heiser Ford Lincoln responded

Thank you for the kind words for our service department, Edward! We look forward to sharing your comments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 22, 2024

Dealership Rating
Employee Rating

Stole my change cup and check engine light is on now Heiser sucks Call me More

by jbruiser48
Recommend Dealer
No

Other Employees Tagged: David Disch

Feb 23, 2024

Heiser Ford Lincoln responded

Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

February 16, 2024

Dealership Rating
Employee Rating

Did not correctly order part despite having credit card payment given when set up service appointment 2+ weeks in advance. Service advisor said he was going to try something out, but never got back to More

by sfouzes
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Serak , Need pictures. I don’t know the names

Feb 19, 2024

Heiser Ford Lincoln responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 15, 2024

Dealership Rating
Employee Rating

1. I gave my credit card info to Mr Disch over the phone to pay for parts. Two plus weeks later, when I went into the dealership at 8:30 am and left my car, l learned at noon, that the parts were not ordere More

by sfouzes
Recommend Dealer
No

Other Employees Tagged: David Disch

Feb 19, 2024

Heiser Ford Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

Dealership Inventory (222 Vehicles)

new 2023 Lincoln Nautilus car, priced at $52,072
2023 Lincoln Nautilus
new
Burgundy Velvet Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive
used 2019 Subaru Ascent car, priced at $26,842
2019 Subaru Ascent
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
used 2021 Lincoln Aviator car, priced at $40,769
2021 Lincoln Aviator
used
Black exterior
Automatic
All-wheel Drive
new 2023 Lincoln Corsair car, priced at $55,374
2023 Lincoln Corsair
new
Infinite Black Metallic exterior
Automatic
All-wheel Drive
new 2024 Ford Bronco Sport car, priced at $31,495
2024 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2023 Ford F-150 car, priced at $50,912
2023 Ford F-150
new
Antimatter Blue Metallic exterior
Automatic
Four-wheel Drive