Danielle Barbaria
Danielle Barbaria at Dana Ford Lincoln

Danielle Barbaria | Page 3

BDC Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.2
108 Reviews
4.2

108 Reviews

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Languages Spoken

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108 Reviews of Danielle Barbaria

November 18, 2022

Dealership Rating
Employee Rating

These guys are the best towed truck loaner same day service manage A tru blessing thanks dana More

by da1nonly311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Dana Ford Lincoln responded

It was our privilege to serve you! Thanks for the kind review and please don't hesitate to reach out if we can be of assistance again in the future! - The Dana Ford Team

November 15, 2022

Dealership Rating
Employee Rating

Hopefully the two Kenneth BERTOSEN are separated and we can get calls for cars that we own More

by keebert
Recommend Dealer
Yes
Nov 16, 2022

Dana Ford Lincoln responded

Thank you for reaching out. I'd like the opportunity to discuss this situation with you in greater detail so we can make sure our records are accurately updated. Would you please contact me directly at your earliest convenience? Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

November 14, 2022

Dealership Rating
Employee Rating

too big no time for customer even the phone was 15 min. to speak to someone ! More

by dodgerblue3942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Barbaria

Nov 15, 2022

Dana Ford Lincoln responded

Hello - we apologize that we did not provide you with better service and would like the opportunity to discuss this situation with you further. Please contact our team, we'd love to turn your experience around.

Nov 15, 2022

dodgerblue3942 responded

i will be there Thursday .

November 13, 2022

Dealership Rating
Employee Rating

Very pleased with the service dept pick up and delivery service. All service was completed in. Timely fashion. Thank you More

by EMB227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Camille Baker

Nov 15, 2022

Dana Ford Lincoln responded

Thank you for letting us know you had a great experience! We appreciate your business and hope to see you again next time here at Dana Ford!

November 11, 2022

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Employee Rating

I’ve been a customer for 12 years and I feel customer service has been on the decline. They never called me when my part arrived for my vehicle repair. I’ve left numerous messages to follow up on my vehi More

by Nauti22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Camille Baker , Camille Baker was very helpful

Nov 14, 2022

Dana Ford Lincoln responded

Thank you for taking the time to share this review with us. We're disappointed to hear that your recent experiences haven't been up to our usual standards and will make sure this feedback gets discussed with our team so that we can take steps to improve. If you'd like to speak with us further, please feel free to contact me directly. Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

November 05, 2022

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Employee Rating

Excellent service as always! !! Everyone is beyond friendly and helpful no matter what I bring my vehicle in for. More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Dana Ford Lincoln responded

Helping you have a five-star experience is what we love to do, Annie! Thank you for trusting Dana Ford with your vehicle!

November 04, 2022

Dealership Rating
Employee Rating

Collin got my vehicle taken care of. Always fast and easy. Never have any issues with Dana. More

by hazman78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Keith Curran , Collin Romer , Neil Barrow

Nov 07, 2022

Dana Ford Lincoln responded

Thank you for trusting Collin & the Dana Ford team with your vehicle! We're grateful for your support and look forward to seeing you next time!

October 29, 2022

Dealership Rating
Employee Rating

Organized, seamless service. Car was fixed in a timely fashion. Would definitely recommend others to come here for service. More

by bryrree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Keith Curran , Collin Romer

Oct 31, 2022

Dana Ford Lincoln responded

Thank you for sharing your kind review! We appreciate your honest feedback and look forward to seeing you next time at Dana Ford!

October 07, 2022

Dealership Rating
Employee Rating

Bought car 8/3 because it was shaking and rattling. Brought car back two days later for service guy to hear the problem. Brought car back to get fixed a week later yo be told they dont have the part an More

by MARYELLENCANNON12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Collin Romer , Henry

Oct 11, 2022

Dana Ford Lincoln responded

Thank you for reaching out. On behalf of our team, I sincerely apologize for any frustration or inconvenience caused by this experience and encourage you to contact me directly so that we can discuss these concerns in greater detail. Thanks again, Doug Hansen - GSM - 718-983-8700 ext 262

August 31, 2022

Dealership Rating
Employee Rating

Best service! ! Neil was awesome!! He explained everything so I can understand the problem I was having with my car! Thank You More

by Annie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Neil

Aug 31, 2022

Dana Ford Lincoln responded

Thank you for the feedback, Annie! We're happy to hear Neil provided you with excellent service during your visit and we hope to see you again next time here at Dana Ford!

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