Daniel Rhee
Daniel Rhee at Helms Bros., Inc.
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Daniel Rhee | Page 2

Service Consultant

Helms Bros., Inc.

171-10 Station Road
Flushing, NY 11358

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41 Reviews
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41 Reviews

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41 Reviews of Daniel Rhee

April 20, 2021

Dealership Rating
Employee Rating

Helms Bros. is one of the finest Mercedes dealers around and besides that the Salespeople are the best, they cared about how I felt about all they were doing More

by WYWHYE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Chen, Dennis Kwong

Apr 21, 2021

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review our dealership. We appreciate the recommendation and look forward to working with you again in the future.

February 20, 2021

Dealership Rating
Employee Rating

Mike Altamura is great. He listen and understood what our needs were and always delivered!!!. Excellent service. We used this dealership only because of Mike More

by DOROTHYZAK11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Altamura

January 20, 2021

Dealership Rating
Employee Rating

Good dealer to stay away from. I called them to tow my car in because of a low battery warning. They sent an unlicensed ( as I later found out) tow truck company which took my car to their own place over More

by lbw5000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 22, 2021

Helms Bros., Inc. responded

I apologize for your experience, but as I explained in my email, Mercedes-Benz USA is in charge of which tow companies are used in their roadside assistance program. We have reported them and have been informed that they have been removed from the program. Also, we have reached out to the MTA to discuss your situation as well and it is my understand that there is no scofflaw implication regarding this incident. If you would like me to have someone from MBUSA call you to confirm this information I am happy to do so. You are a valued client and although we did not create the situation we are sorry it occurred and we’re doing all we can to remedy it. Thank you, Suzanne Cochrane, General Manager. 718-631-8181 Ext. 2240

October 30, 2020

Dealership Rating
Employee Rating

I have been a valued customer for over 10 years. I have leased 1 car and purchased 2. Each time I would use the services of the dealership and the service department, I always was treated with dignity and More

by cushforlife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 30, 2020

Helms Bros., Inc. responded

Thank you for the kind words, and we look forward to seeing you again!

October 14, 2020

Dealership Rating
Employee Rating

Best dealership so far for MB. I am a customer since 1993. I have been dealing with Andrea since then. They also the best service and parts department. More

by abeboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Lang, Andrea Kass

Oct 15, 2020

Helms Bros., Inc. responded

Thank you for the wonderful review! We appreciate the years of loyalty and look forward to working with you again in the future.

June 25, 2020

Dealership Rating
Employee Rating

Excellent Sales and Customer Services Services provided by our Sales Rep Debbie is exceptional! The process from ordering the car we want to getting our car was seamless. Debbie always pl More

by LAWJOA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Debbie Chung

Jun 29, 2020

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate it and hope to see you again soon.

June 04, 2020

Dealership Rating
Employee Rating

As a 4-peat customer with Helms Bros, I can tell you that they take extreme pride in taking care of their customers to provide the best experience. All levels of staff and management are professional and kno More

by GUNN659
Recommend Dealer
Yes
Jun 04, 2020

Helms Bros., Inc. responded

Thank you so much for the 5-star rating. We appreciate it and look forward to working with you again in the future!

February 27, 2020

Dealership Rating
Employee Rating

Andrea is a pleasure to work with, I have been a client for more than a decade and I would not consider going anywhere else. More

by DAVESBECKER
Recommend Dealer
Yes
Feb 27, 2020

Helms Bros., Inc. responded

Dave - thank you for the kind words. We appreciate it and look forward to working with you again in the future!

October 09, 2019

Dealership Rating
Employee Rating

It’s not what you say, it’s how you make them feel ! I’ve dealt with Helms Bros for several years now, and I feel the same way as I did on day one; they have top notch service, answer all of my many q More

by HEPARSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andrea Kass

Oct 09, 2019

Helms Bros., Inc. responded

Thank you for the kind words. We appreciate the 5-star rating and look forward to continuing to serve you for years to come.

September 06, 2019

Dealership Rating
Employee Rating

The sales experience was great thanks to Andrew Hann, quick and painless but the service on the other hand was terrible, the body shop that helms uses is complete garbage and needs More

by TAMESH.PERSAUD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andrea Mairena , Andrew Hann

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