41 Reviews
Write a Review41 Reviews of Daniel Rhee
April 20, 2021
Helms Bros. is one of the finest Mercedes dealers around and besides that the Salespeople are the best, they cared about how I felt about all they were doing and besides that the Salespeople are the best, they cared about how I felt about all they were doing More
Other Employees Tagged: Jason Chen, Dennis Kwong
February 20, 2021
Mike Altamura is great. He listen and understood what our needs were and always delivered!!!. Excellent service. We used this dealership only because of Mike needs were and always delivered!!!. Excellent service. We used this dealership only because of Mike More
Other Employees Tagged: Michael Altamura
January 20, 2021
Good dealer to stay away from. I called them to tow my car in because of a low battery warning. They sent an unlicensed ( as I later found out) tow truck company which took my car to their own place over car in because of a low battery warning. They sent an unlicensed ( as I later found out) tow truck company which took my car to their own place overnight, went through a toll with an EZ pass which had no money on it, and since my license plate was picked up by the camera, I got a violation for going through a toll without paying. Neither Helms nor their corporate division will do anything about getting me a letter from the MTA that it was an error and that I was not responsible. They "supposedly" paid the fine but my name is still listed as a scofflaw. Helms passes the buck to corporate and corporate will do nothing. Helms is the one who ordered the tow truck, and they should be willing to fix this. Since other Mercedes places in my area will pick up and deliver your car when service is required and Helms does not, this gives me one more reason to never use Helms again. More
Other Employees Tagged: Kathleen Baade, Audlyne Marcelin
October 30, 2020
I have been a valued customer for over 10 years. I have leased 1 car and purchased 2. Each time I would use the services of the dealership and the service department, I always was treated with dignity and leased 1 car and purchased 2. Each time I would use the services of the dealership and the service department, I always was treated with dignity and respect. I would like to give a special mention to Giacomo Liparoto special mention because he helped me tremendously with the purchase of my newest purchase. His expertise, his patience and his overall kindness, made everything complete for me. That meant so much to me and I can’t thank him enough. In times like these, it is great to know that there are still decent people left in this world. More
Other Employees Tagged: Michael Altamura, Andrea Mairena, Giacomo Liparoto, Dennis Kwong
October 14, 2020
Best dealership so far for MB. I am a customer since 1993. I have been dealing with Andrea since then. They also the best service and parts department. 1993. I have been dealing with Andrea since then. They also the best service and parts department. More
Other Employees Tagged: Jennifer Lang, Andrea Kass
June 25, 2020
Excellent Sales and Customer Services Services provided by our Sales Rep Debbie is exceptional! The process from ordering the car we want to getting our car was seamless. Debbie always pl Services provided by our Sales Rep Debbie is exceptional! The process from ordering the car we want to getting our car was seamless. Debbie always places customers' satisfaction as her first priority. She is extremely responsive and efficient. More
Other Employees Tagged: Debbie Chung
June 04, 2020
As a 4-peat customer with Helms Bros, I can tell you that they take extreme pride in taking care of their customers to provide the best experience. All levels of staff and management are professional and kno they take extreme pride in taking care of their customers to provide the best experience. All levels of staff and management are professional and knowledgeable. While I’ve only worked with one Sales Representative, who is exceptional, I can tell that all of their personnel in sales and service are committed to excellence. It’s the main reason I keep going back. More
Other Employees Tagged: Michael Nekava, Giacomo Liparoto, Alice Sena, Jazzimine Rivere , Sean Savage
February 27, 2020
Andrea is a pleasure to work with, I have been a client for more than a decade and I would not consider going anywhere else. for more than a decade and I would not consider going anywhere else. More
Other Employees Tagged: Jennifer Lang, Andrea Kass, Giacomo Liparoto
October 09, 2019
It’s not what you say, it’s how you make them feel ! I’ve dealt with Helms Bros for several years now, and I feel the same way as I did on day one; they have top notch service, answer all of my many q I’ve dealt with Helms Bros for several years now, and I feel the same way as I did on day one; they have top notch service, answer all of my many questions, and I’ll be a customer for life.There is an exceptional sales person who was the reason we chose Helms Bros. In the first place, and she will always be our sales person of choice; that is Andrea Kass. H. Parson More
Other Employees Tagged: Andrea Kass
September 06, 2019
The sales experience was great thanks to Andrew Hann, quick and painless but the service on the other hand was terrible, the body shop that helms uses is complete garbage and needs thanks to Andrew Hann, quick and painless but the service on the other hand was terrible, the body shop that helms uses is complete garbage and needs to be changed. More
Other Employees Tagged: Andrea Mairena , Andrew Hann