35 Reviews
Write a Review35 Reviews of Customer Service
September 16, 2020
The staff at Atlantic Toyota, from Darcy in Internet Sales and Desmond; my Leasing Consultant, to the Finance Department were all friendly, very professional and accommodating (as I had another appointm Sales and Desmond; my Leasing Consultant, to the Finance Department were all friendly, very professional and accommodating (as I had another appointment I had to get to), they let me schedule to come back later in the day to finish things up. Five Star service and they all followed great social distancing throughout so I felt safe as well. Thank you Atlantic Toyota!!! More
Other Employees Tagged: Desmond Edebiiri, Darcy,
August 05, 2020
Excellent service great price friendly and helpful people. I don’t have 25 words to put down I think you should change the minimum amount of words you can use people. I don’t have 25 words to put down I think you should change the minimum amount of words you can use More
Other Employees Tagged: Carlos Figueroa, Andrew Rocco, Jack Sharkey , Darcy
July 29, 2020
Best car buying experience I’ve had. Got a great price on a lightly used Corolla, no pressure sales, no hidden fees, no upselling. Starting prices are fair per KBB and Edmunds and team allows for some ne on a lightly used Corolla, no pressure sales, no hidden fees, no upselling. Starting prices are fair per KBB and Edmunds and team allows for some negotiation. As a customer, I was treated kindly and with tremendous respect, especially when I showed that I had done my research both on the vehicles I was interested in and their dealership. Absolutely worth taking a look if you are interested in a Toyota. More
Other Employees Tagged: Sreng Kouch, Alejandro Corella
February 22, 2020
Terrible experience. Texted about a vehicle. got a price and arranged a test drive (telling them that I was coming from an hour away for this). But when I showed up, first I was told that a manager had take and arranged a test drive (telling them that I was coming from an hour away for this). But when I showed up, first I was told that a manager had taken the car I was trying to buy for a drive, then that it was a dealer demo car so had some miles on it, and finally that it wouldn't actually be back for two days, so even if I did still want to buy it, I'd have to come back in a couple days. More
Other Employees Tagged: Desmond Edebiiri
December 28, 2019
We came in on Thursday to buy a 2017 RAV4. Michael Prach was very professional and even explained all the features of a car and the differences. We asked for a price and without any further negotiating the was very professional and even explained all the features of a car and the differences. We asked for a price and without any further negotiating the price was accepted. We were very happy and impressed. We will definitely come back and will recommend Atlantic Toyota to our friends. Thank you! More
Other Employees Tagged: Michael Prach , Matt
November 26, 2019
Toyota Atlantic is a terrific dealership!!! Quality, care and expertise. Michael Prach is the best, knowledgeable and personable. Jack S and Matt C form the team to make your experience The Best. I rate th and expertise. Michael Prach is the best, knowledgeable and personable. Jack S and Matt C form the team to make your experience The Best. I rate them a 11 out of 10, extra excellent. Thanks. More
Other Employees Tagged: Jack Sharkey, Michael Prach
November 02, 2019
Exceptional work Michael Prach was exceptional in the process of preparing and delivering our new Limited Sienna Van. He did everything he said he would in an excepti Michael Prach was exceptional in the process of preparing and delivering our new Limited Sienna Van. He did everything he said he would in an exceptional manner! I would highly recommend him to anyone. More
Other Employees Tagged: Michael Prach
October 26, 2019
Desmond is the best We worked with Desmond to purchase our car and he was excellent. He answered our questions, made a great deal for us, and most of all, he was efficie We worked with Desmond to purchase our car and he was excellent. He answered our questions, made a great deal for us, and most of all, he was efficient! Go see him! More
Other Employees Tagged: Sreng Kouch , Desmond Edebiiri
October 26, 2019
Jimmy Excellent customer service from before we even enter the dealer office. Michael Prach helped me and guided me throughout the entire process. Jack Excellent customer service from before we even enter the dealer office. Michael Prach helped me and guided me throughout the entire process. Jack Sharkie was very helpful as well and provided all the information concerning the extended warranties. Overall experience was excellent and I definitely recommend this dealership to everyone who’s looking to buy a car. More
Other Employees Tagged: Jack Sharkey, Michael Prach , Serena
July 13, 2019
...Incredible Experience I went to Atlantic Toyota looking to upgrade to a newer vehicle I was browsing on their website and came across the car I’ve always wanted i recently I went to Atlantic Toyota looking to upgrade to a newer vehicle I was browsing on their website and came across the car I’ve always wanted i recently had gotten into a reck and was in need of a new car quick!!! I showed interest online and Matt Corbett got back to me immediately and from there I was in full blown communication with Sales/ Leasing and that’s when I met George Stefo I got re approved with my bank and into a brand new car if you want things done quickly accurately and on time this place is for you!!!!! George Stefo is awesome!!! Thank you so much for everything i am EXSTREMELY SATISFIED!!!! I will be back in a couple of years to upgrade .. Atlantic Toyota in lynn is where it’s at!!!!!! More
Other Employees Tagged: Sreng Kouch , George Stefo, Matt Corbett