Dealership Experience
24 yrs
Industry Experience
24 yrs
Languages Spoken
English
26 Reviews
Write a Review26 Reviews of Clyde Alleyne
April 04, 2024
Very good services! Staff are great! We had a wonderful experience with the Toyota team Staff are great! We had a wonderful experience with the Toyota team More
Other Employees Tagged: Customer Service
February 09, 2024
I've been a customer of Atlantic Toyota for more than ten years including the service department for one camry and two Lexus sedans. prior to Leasing a 2020 Camry SE and non a 2023 Crown. years including the service department for one camry and two Lexus sedans. prior to Leasing a 2020 Camry SE and non a 2023 Crown. More
Other Employees Tagged: Willam Biggio, Tony Perez
October 26, 2023
The best Toyota dealership on the planet. The employees are highly trained, can answer all my questions and their service and pricing are all terrific. I’ve been doing business with Atlanti The employees are highly trained, can answer all my questions and their service and pricing are all terrific. I’ve been doing business with Atlantic Toyota for over 34 years. Never would switch. More
Other Employees Tagged: Mike Abdi, Carlos Figueroa, Peter Carey, Jack Sharkey, Alejandro Corella, Claudette Hilton, Jeannette Ramirez, Customer Service, Richard Neckers
November 06, 2021
This dealer and Michael Prach was both efficient and friendly. The car was delivered in a timely fashion and was great friendly. The car was delivered in a timely fashion and was great More
Other Employees Tagged: Jack Sharkey, Michael Prach
October 07, 2020
If hard work and long hours really take a toll on your looks then what is up with Andy Rocco guy, why does he look exactly the same as 16 years ago? looks then what is up with Andy Rocco guy, why does he look exactly the same as 16 years ago? More
Other Employees Tagged: Mike Abdi, Willam Biggio, Andrew Rocco, Peter Carey, Jack Sharkey
August 06, 2020
I would give this dealer no star at all if I could. I was there to buy a Highlander. I was standing there with my wife and two kids, They didn't offer any sit. 23 minutes later someone showed up. The way he there to buy a Highlander. I was standing there with my wife and two kids, They didn't offer any sit. 23 minutes later someone showed up. The way he was talking we feel like we are not welcome there. We felt very insulted the he was talking and treated us. I will never go back there. The good thing is, I went to Mercede of Burlington and got my wife a 2020 Mercedes GLC 300 4matic More
November 05, 2019
My best car purchasing experience, ever! It is my habit to buy a new car and keep it until it is no longer economical to run. This philosophy is partly born of my loathe of the car buying ri It is my habit to buy a new car and keep it until it is no longer economical to run. This philosophy is partly born of my loathe of the car buying rigamarole which I have experienced in my 42 years of driving both the Honda and Toyota brand. The ultimate outcome of these stressful experiences has been that both Honda and Toyota brand vehicles were a delight to own, providing me with reliable and safe transportation which is uncomplicated and fun! In October I set about to purchase a much needed new car... dreading the process. On the day that I met Clyde Alleyne at Atlantic Toyota my attitude regarding purchasing a new car was transformed. He was engaging and warm, applied no pressure, and answered all of my questions in a straightforward, informative manner. We took a test drive in the exact RAV4 XLE I would eventually purchase. Clyde was calm, encouraging, and generous with his time. I had the need for some adaptations to my new car, which required considerable research and effort on Clyde's part. He took extra care to see to it that my needs were met. Clyde is the best kind of salesperson; direct, informed, considerate, approachable and patient. He is a consummate professional asset to Atlantic Toyota, and a great resource for the motoring customer. Thank you, Clyde for a wonderful car buying experience! More
November 04, 2019
My review Clyde did everything I asked him to and answered all of my questions...He also spent a lot of time with me although he really didn't make much money Clyde did everything I asked him to and answered all of my questions...He also spent a lot of time with me although he really didn't make much money on the sale since I traded in my 2017 Corolla for a 2012. I actually went to Atlantic Toyota for an oil change on my 2017 Corolla and bought the 2012 while waiting for my car to be serviced. More
September 09, 2019
Salesman Clyde Alleyne is gentleman Clyde Alleyne is the reason I chose Atlantic Toyota to purchase my Rav4 XSE. I worked with 2 other dealers, but because of Clyde's honesty, profession Clyde Alleyne is the reason I chose Atlantic Toyota to purchase my Rav4 XSE. I worked with 2 other dealers, but because of Clyde's honesty, professionalism and knowledge of the business, I chose Atlantic Toyota. Clyde is very patient and gets everything done with ease. His many years in this business are a true asset to this dealership. We have use this service center for our previous Prius V and hope to continue receiving excellent service. Do yourself a favor, ask for Clyde Alleyne if your are interested in buying a Toyota. You will be as impressed and pleased as we are. More
February 13, 2019
So offen Found a car listed on their site. Checked out the Carfax and Kelly Blue Book. (ALWAYS DO THIS)! The car was listed as having past Frame and structural Found a car listed on their site. Checked out the Carfax and Kelly Blue Book. (ALWAYS DO THIS)! The car was listed as having past Frame and structural damage. Took the car for a test drive. It ran out of gas and this triggered safety alerts. “Cruise control disabled”, “Parking brake malfunction”, “Pre-collision system malfunction”, “ICS malfunction”, “Check Engine light”, “Reduced engine power”, “Pre-Collision System malfunction”. Clyde had service address issue and they told me the reason it went haywire is “because the gas ran out”. Not ideal, but understandable considering the tech. I put a deposit to hold the car. I asked via email that Clyde s/w his manager about 4 REASONABLE questions: 1, If the issue was CAUSED by gas running out, what was the FIX? (God forbid I run out of gas and have to have all safety systems disabled…can I restart them or do they have to repair). 2. The car publicly listed, (Carfax), as having a potentially serious safety risk. I asked them to verify the severity of the damage and the repair or see their records of repair, (for the safety of my FAMILY). 3. I asked what the warranty was on the car 4. I mentioned the value of the car was listed online significantly less than their asking and requested we discuss details. (I did not lowball or refuse to pay the asking price, I simply wanted to discuss the discrepancy). Instead of answering my reasonable questions, Clyde said his manager responded “I don’t want to drag this out”, and”…we told you the car was fixed on Monday”. Note: I never asked was it fixed, I asked what was the solution. I came in explaining what I found online about the car's safety and value. A good, caring, reasonable dealership would/should say at that point “We respectfully disagree with Carfax’s appraisal and the Kelly Blue Book value”. “We stand by the car and its safety and will gladly give you service records to support that”. No….this dealership instead tried to spend 20 minutes convincing me “Carfax is crazy” (that is a direct quote). And “we’ve been here for several years longer than KBB”. The irony is that each car has a Carfax printed and Clyde desk was littered with them. I was asked, “What does the Carfax value the car”. I replied 21-23,000. (This was NOT my offer, but an answer to his question). He proceeded to give me my deposit back and said “They won’t do that” Clyde verbally agreed with every point I made, yet still refused to even open the negotiating table and suggest with a fair price. It’s apparent that they’d rather wait for some unsuspecting person to walk through the door and not have the knowledge of knowing the WORLD will value that car almost 6k less than what they’re asking. SHOULD someone pay for a car priced as if it never had “severe repaired structural damage” without requesting assurance from the seller? Absolutely not. Should a dealer pretend that the Carfax and KBB industry standard does not apply when it’s not in their favor? Absolutely not. Should a Manager dismiss and ignore legitimate safety and warranty questions as “dragging this out”? You decide. Andrew in sales called me back today. My hope was to get his reassurance and put in a mutually agreeable initial offer, but his repeated message was, “If you have any concerns about the car then we’d rather have you go somewhere else”. Is this the new Toyota way? If a potential customer has any concerns over a vehicle it is the job of the dealership to ADDRESS the concerns and show the customer why they stand by the car and the quality of their service. He told me “We are a family owned dealership and would NEVER put out a car that we didn’t stand by”. That’s a perfect attitude, but how is someone supposed to know without ASKING? Bottom line: Atlantic Toyota was so annoyed that I walked in as an EDUCATED consumer that Andrew told me “go somewhere else” rather than answer REASONABLE questions about safety, warranty, and repair. When I wrote my Google review I was called on my cell and asked to “Take it down”. No Sirs… people need to know the truth! Or as the kids say, “But where is the lie, though”? More
Other Employees Tagged: Andrew Rocco