Claudia Melgarejo | Page 3

Been a customer for years...leased vehicles...can't say enough Abt the Herb Chambers dealerships. I will always recommend them and their stellar service enough Abt the Herb Chambers dealerships. I will always recommend them and their stellar service More

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As always great customer service. Delivered as promised. I drive many miles out of my way to go there. Well worth it and recommend them. I drive many miles out of my way to go there. Well worth it and recommend them. More

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I brought my vehicle to this dealership for a water leak into my car. Claudia was the first person I spoke to and told me my insurance would cover the damage so I reluctantly left my car there so the insur into my car. Claudia was the first person I spoke to and told me my insurance would cover the damage so I reluctantly left my car there so the insurance adjuster could come and see it. The aforesaid person never got back to me to find out where I stood After multiple calls and phone chase I was told that Claudia no longer worked there and was given over to another agent I had to get a rental car and left my car there to be repaired not one person including the insurance adjuster did not call or notify me about what was going on. I was without any information. Finally after numerous calls I got an answer I was without my automobile for a week and a half. James finally spoke to me about the situation and finally got my automobile back More

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I love the service you get at Herb Chambers Lexus. They are so service orientated. Prompt getting the car ready for service then very good at just doing what is needed. I decided to walk to Derby St shop are so service orientated. Prompt getting the car ready for service then very good at just doing what is needed. I decided to walk to Derby St shoppes while it was being done then they came to pick me up when it was ready. More

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Exceptional service. My car was detailed and I got an inspection sticker. The best part was driving the loaner car a Lexus Ux. It was fun. I think it might be the future just not my future. Thanks to ev inspection sticker. The best part was driving the loaner car a Lexus Ux. It was fun. I think it might be the future just not my future. Thanks to everyone. More

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Claudia was extremely helpful in making the service experience pleasant explaining everything that happened in the service. Waiting area was acceptable. Service area for coffee etc needs to be improved experience pleasant explaining everything that happened in the service. Waiting area was acceptable. Service area for coffee etc needs to be improved. More

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I visited Herb Chambers in Hingham for an oil change and saw Claudia. She was very pleasant, professional and accommodating. When I got my car they apologized for the wait but it wasn’t a big deal because I saw Claudia. She was very pleasant, professional and accommodating. When I got my car they apologized for the wait but it wasn’t a big deal because I went shopping at Derby Street Shops while waiting. More

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Clean and friendly staff. No one in your face to try and sell you things or pressure to it. Service Rep was helpful and courteous at all times. sell you things or pressure to it. Service Rep was helpful and courteous at all times. More

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I’ve been going to this dealership for many years and I don’t see a lot of the familiar faces. There’s unusually long periods of hold times to get through to a representative don’t see a lot of the familiar faces. There’s unusually long periods of hold times to get through to a representative More

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Very efficient and timely! Phone calls to keep me updated on progress. Never an issue to have a loaner car for customers like me who don’t let ke hanging around the dealership for hours on progress. Never an issue to have a loaner car for customers like me who don’t let ke hanging around the dealership for hours More

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