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Claudia Melgarejo
Claudia Melgarejo at Herb Chambers Lexus of Hingham

Claudia Melgarejo | Page 2

Service Advisor

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

5.0
67 Reviews
5.0

67 Reviews

Write a Review

67 Reviews of Claudia Melgarejo

May 27, 2022

Dealership Rating
Employee Rating

Excellent service every time I have no complaints at all service advisors are very good More

by teigon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Chan

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May 31, 2022

Herb Chambers Lexus of Hingham responded

Thanks for the review! We're glad that our team was wonderful to work with. See you again next time here at Herb Chambers Lexus of Hingham!

March 29, 2022

Dealership Rating
Employee Rating

Excellent experience. Pleased with the communication , quality of service and service consultants. Car was ready when promised. More

by Wcsretired
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Cagdas

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Mar 29, 2022

Herb Chambers Lexus of Hingham responded

Meeting and exceeding your expectations is always our goal, and we're happy to hear we're succeeding! Thank you for sharing how much our top-tier care means to you and the Herb Chambers Lexus of Hingham team, and we wish you safe travels until we see you next!

March 05, 2022

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Employee Rating

I felt that there were miscommunication I wanted a piece ordered I had to go back More

by Lolmartinebrazier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Mar 07, 2022

Herb Chambers Lexus of Hingham responded

I apologize for any lack of communication on behalf of my team. We strive to deliver a seamless and accommodating experience for our guests, and it is disappointing to see that we left the wrong impression. I would appreciate the chance to speak with you to see what more I can do to address this feedback. If you are willing to discuss this further, please feel free to reach out. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

February 09, 2022

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Employee Rating

I buy all my cars at Lexus of Hingham. The salesperson Ryan is extremely helpful, very friendly and spends quality time with you to find out what your needs are in a vehicle and always delivers 100% of wh More

by LStarosky
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Sullivan, Ryan Tierney

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Feb 09, 2022

Herb Chambers Lexus of Hingham responded

The Herb Chambers Lexus of Hingham team is glad to have you as a customer! Thank you for the excellent remarks about Ryan! It is always wonderful to hear positive feedback from our customers, and we will surely pass your compliments along to Ryan for his hard work. Stay in touch, and we'll see you next time!

Feb 09, 2022

LStarosky responded

Thank you again for everything. I will definitely be back and will highly recommend your Dealership to all my friends and family. Lynne Starosky

January 28, 2022

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Employee Rating

Great service!Took care of everything and even washed Great service! Took care of everything and even washed the car in and out . Thanks! More

by Raccaemail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas McCafferty, Ruben Oliveira, Andrew Conley, Daniel Chen, John Yee, Roberto Sanna, Felix Nepomuceno, Joe Cagdas, Kevin Chan

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Jan 31, 2022

Herb Chambers Lexus of Hingham responded

The pleasure was all ours! Thank you for the excellent feedback and for trusting Herb Chambers Lexus of Hingham with your service needs - we'll be here if you need us again!

January 21, 2022

Dealership Rating
Employee Rating

Very simple and easy to work with communication is on point absolutely lovelyWould highly recommend More

by Binyab93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas McCafferty, Ruben Oliveira, Andrew Conley, Daniel Chen, Roberto Sanna, Felix Nepomuceno, Joe Cagdas, Jon Seekins, Kevin Chan

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Jan 21, 2022

Herb Chambers Lexus of Hingham responded

We are so glad to see this positive feedback! Thank you from our entire Herb Chambers Lexus of Hingham team.

January 01, 2022

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Employee Rating

Fantastic professional place. I had felt high class in there. Good customer service. Can’t thank enough! More

by Ash.0621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas McCafferty, Ruben Oliveira, Andrew Conley, Daniel Chen, Roberto Sanna, Felix Nepomuceno, Sean Skorohod, Jon Seekins, Kevin Chan

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Jan 03, 2022

Herb Chambers Lexus of Hingham responded

Thank you so much for the glowing review! We're delighted that you were able to have a successful experience from start to finish with the Herb Chambers Lexus of Hingham team. Drive safely!

December 28, 2021

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Employee Rating

Very efficient , smooth process . Communication was excellent , service was done in a timely manner . Very happy More

by dennis_oberholzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas McCafferty, Ruben Oliveira, Andrew Conley, Daniel Chen, Roberto Sanna, Felix Nepomuceno, Joe Cagdas, Kevin Chan

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Dec 29, 2021

Herb Chambers Lexus of Hingham responded

We're happy that you're happy, Dennis! Thank you for the wonderful review and for trusting Herb Chambers Lexus of Hingham with the job! We hope to see you again.

October 17, 2021

Dealership Rating
Employee Rating

Jared was very very helpful!! He explained everything in detailed and was very pleasant ! Thank you 😊 More

by Baby girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas McCafferty

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Oct 17, 2021

Herb Chambers Lexus of Hingham responded

We're thrilled to see that Jared made your experience great! Thanks for supporting Herb Chambers Lexus of Hingham and we hope to see you again soon!

October 11, 2021

Dealership Rating
Employee Rating

I always bring my car to this Lexus! Amazing, friendly and accommodating services. Always willing to help when in a crunch More

by Priya.hippolyte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ruben Oliveira, Andrew Conley, John Yee, Roberto Sanna, Felix Nepomuceno, Joe Cagdas, Sean Skorohod, Jon Seekins , Jared

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Oct 11, 2021

Herb Chambers Lexus of Hingham responded

Priya, we're so glad that you rely on the Herb Chambers Lexus of Hingham team for friendly and accommodating service. It's truly our pleasure to help you with your automotive needs, and we hope we'll see you again down the road!

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