Claudia Melgarejo

Excellent service - very professional, dependable, Reliable, and courteous. I dealt mostly with Thom and he handled everything. My car was picked up and returned in the time promised dependable, Reliable, and courteous. I dealt mostly with Thom and he handled everything. My car was picked up and returned in the time promised. He sent his contact number in case I needed it. Perfect! Thanks, Thom, and all involved in the service department. More

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I had a nice experience at the dealership service department today. I was treated with promptly and professionally attention by staff upon my arrival. I had a personal problem which was not service r department today. I was treated with promptly and professionally attention by staff upon my arrival. I had a personal problem which was not service related but ownership related. I had mentioned it with Talisa my service advisor and she had staff member Jimmy walk me through the problem I was having till it was resolved. Great job and Thanks BIG time for the help and support I received. My vehicle was serviced in a timely manner and cleaned. Nice job. More

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Great experience overall, easy to schedule, friendly, efficient and professional personnel got me in and out in no time for a 5,000 mile service efficient and professional personnel got me in and out in no time for a 5,000 mile service More

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I’ve been a customer for years and I appreciate their candor and professionalism. The associates are courteous, friendly and explain everything in detail, in regards to your vehicle condition. I only wis candor and professionalism. The associates are courteous, friendly and explain everything in detail, in regards to your vehicle condition. I only wish the Barista would return! More

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I like how efficient and always informative each service appointment is at Lexus of Hingham. Whether I choose to wait during the service at the dealer, or arrange for another errand or activity, while my ca appointment is at Lexus of Hingham. Whether I choose to wait during the service at the dealer, or arrange for another errand or activity, while my car is serviced, it’s always a pleasant experience. Whenever they can, they’ll apply a timely discount to the total cost, as well as give a heads’ up, as to future services, and related costs, so my budget can be ready :):) I would highly recommend this Herb Lexus dealership. More

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Tom McCafferty in the service dept is a great guy! ! He’s helped me with a few issues that I’ve had!!! Always quick(even with Covid) and gets the issue resolved!! ! He’s helped me with a few issues that I’ve had!!! Always quick(even with Covid) and gets the issue resolved!! More

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Service department is first rate. They respond quickly and provide excellent service and explanations. My car always comes back looking like brand new. Best service department I ha They respond quickly and provide excellent service and explanations. My car always comes back looking like brand new. Best service department I have ever experienced. Highly recommend. More

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Excellent service! Efficient! Great communication with updates! Excellent, friendly and efficient employees! Top notch service Efficient! Great communication with updates! Excellent, friendly and efficient employees! Top notch service More

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The dealership is very professional. They listened to me. They found the issue and will hopefully fix it. They were expedient They listened to me. They found the issue and will hopefully fix it. They were expedient More

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Excellent service every time I have no complaints at all service advisors are very good service advisors are very good More

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