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James Burbine
James Burbine at Herb Chambers Lexus of Hingham

James Burbine

Service Manager

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

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24 Reviews
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24 Reviews

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24 Reviews of James Burbine

April 05, 2024

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James was an excellent service representative, knowledgeable, intelligent , communicative, good listener to details and actually acted as promised More

by HELENBOJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2024

Herb Chambers Lexus of Hingham responded

We're so glad to know that James provided excellent service during your visit at Herb Chambers Lexus of Hingham. We appreciate the kind words and look forward to assisting you again in the future!

December 19, 2022

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Mike went above and beyond to help me find the car I needed. Thank you! Recommended! More

by yenhuynh114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vitor Duarte, Michael Sarkis

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Dec 19, 2022

Herb Chambers Lexus of Hingham responded

Congrats on your new car! Thank you for choosing Herb Chambers Lexus of Hingham and giving a shoutout to Mike. We are grateful for your business and five stars!

October 09, 2022

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Employee Rating

Pleasant, professional, on time. Well done. No issues. Xxx. Xxx. Csc. Xxx xxxx xxx xxx More

by rick.kielmeyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Oct 09, 2022

Herb Chambers Lexus of Hingham responded

Rick, your feedback makes us smile! Thank you for the 5-stars from all of us at Herb Chambers Lexus of Hingham!

September 03, 2022

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Always friendly, helpful , efficient and timely! Excellent car care and customer service. Good follow-up More

by Pv264
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas McCafferty

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Sep 03, 2022

Pv264 responded

done!

Sep 06, 2022

Herb Chambers Lexus of Hingham responded

Thanks for supporting Herb Chambers Lexus of Hingham with a wonderful review! We're thrilled our team has demonstrated our commitment to fantastic service. Until next time!

January 21, 2022

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Employee Rating

My service was perfect and no complaints The dealership is doing everything thing possible to deal with Covid but it still had an effect on the visit. More

by Gnystrom50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Daniel Chen, Joe Cagdas

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Jan 24, 2022

Herb Chambers Lexus of Hingham responded

We appreciate you taking the time to share this feedback! Thank you for giving Herb Chambers Lexus of Hingham your business, and for being understanding during these difficult times. We look forward to welcoming you back for your next service visit!

December 23, 2021

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Employee Rating

The service at Lexus of Hingham was excellent. Prompt thorough service. They picked up my car and returned it same day More

by gregory.grillone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Dec 27, 2021

Herb Chambers Lexus of Hingham responded

Thanks for trusting Herb Chambers Lexus of Hingham with your maintenance! We're glad we did a great job and sincerely appreciate the five-star review. Come back next time!

December 21, 2021

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Excellent customer service!. Everyone is extremely friendly & kind. I would recommend this dealership to my friends & family. More

by lisa.carr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Dec 21, 2021

Herb Chambers Lexus of Hingham responded

Lisa, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

November 13, 2021

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Employee Rating

Always love working with the folks at Lexus of Hingham. Especially Ryan Tierney our salesperson. More

by john
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Tierney, Johnny Saghbini, Vitor Duarte, Kevin Chan

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Nov 13, 2021

Herb Chambers Lexus of Hingham responded

John- we love working with you as well! Thank you for the kind words about Ryan. --The Herb Chambers Lexus of Hingham team

October 30, 2021

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Very professional and accommodating. Always feel very confident in the work they perform on m More

by Lindy543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Oct 30, 2021

Herb Chambers Lexus of Hingham responded

We are always happy to help! Thanks for supporting Herb Chambers Lexus of Hingham!

September 21, 2021

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Very good valet service on schedule. Got an appt easily and quickly for recall issue. More

by Gfgreene1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Tierney, John Yee, Jon Seekins

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Sep 22, 2021

Herb Chambers Lexus of Hingham responded

It's our pleasure to assist you with your recall and get you back on the road safely. We're glad we could make your service visit an easy one at Herb Chambers Lexus of Hingham and whenever you need automotive care next, we'll be here!

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