Christopher Lima | Page 2

Jamie is a conscientious professional that made the leasing my new car a pleasure .I would highly recommend him to friends and family. leasing my new car a pleasure .I would highly recommend him to friends and family. More

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Inability to follow Buyer Instructions regarding the cashing of a check that all parties agreed to.(Jordan Kripas in Finance). The check bounced & credit now jeopardized. Constant harassment from UTA d cashing of a check that all parties agreed to.(Jordan Kripas in Finance). The check bounced & credit now jeopardized. Constant harassment from UTA due to the incompetence of Damien Ireton. (Finance Director) More

by nickieandjim Verified Customer Verified Customer

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Noah does a great job as always. He has sold us 20 cars so far. Lexus of Sarasota is a top notch operation. He has sold us 20 cars so far. Lexus of Sarasota is a top notch operation. More

by DBS Verified Customer Verified Customer

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Great experience every one was very helpful. Would recommend Sarasota Lexus to any one interested in buying a car. Would recommend Sarasota Lexus to any one interested in buying a car. More

by SWARMING21 Verified Customer Verified Customer

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My wife and I worked with Ana for almost a year to purchase our first Lexus. The service received from Ana Lima was outstanding. Ana stayed in constant communication with us through the whole process, purchase our first Lexus. The service received from Ana Lima was outstanding. Ana stayed in constant communication with us through the whole process, and when the vehicle finally arrived, Ana made the delivery process extremely smooth and enjoyable. Everyone we worked with at Lexus of Sarasota was courteous and professional. More

by jjsinclair0 Verified Customer Verified Customer

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Excellent service! The entire process of getting our first new Lexus was excellent! Ana worked with us for almost 1 year to find our (needle in a haystack) ideal Lexus! The entire process of getting our first new Lexus was excellent! Ana worked with us for almost 1 year to find our (needle in a haystack) ideal Lexus! It was such a smooth process and they gave me such an honest and great deal! More

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Went in for the installation of our cross roof bars and this was our first time dealing with the service department. As you approach the service department, you are immediately directed to the proper lane this was our first time dealing with the service department. As you approach the service department, you are immediately directed to the proper lane for service. You are then met by a service valet who opens the door for you and immediately checks you in. You are given your service provider’s name and directed inside to relax and have some refreshments, your service associate will come to you. Our service representative was Roberto Castrodad, his mission was complete customer satisfaction, extremely knowledgeable and professional. He was our only contact needed through the whole visit and multiple ways to contact him during your visit, but not to worry, he kept in contact with you during the time we were there. This is the best non stressful dealership on a whole that we ever dealt with. Roberto Castrodad is the best service representative we ever dealt with and NEVER tried to up sell you something that your vehicle does not need. They have our total vehicles sales and service. More

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Excellent! Excellent! Excellent! Excellent! Ana Lima has been working with me for a while and she has been excellent to work with. She has been so patient throu Excellent! Excellent! Excellent! Ana Lima has been working with me for a while and she has been excellent to work with. She has been so patient throughout the process and made sure I was getting the best deal. Chris Lima, the GM, has gone above and beyond with customer service and he has worked with me on getting out of a car I did not like into the perfect car for me without losing money! More

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Excellent! Excellent! Excellent! Excellent! Ana is so attentive, patient, and helpful. I always feel like I’m their priority and I can tell they care. Chris Lim Excellent! Excellent! Excellent! Ana is so attentive, patient, and helpful. I always feel like I’m their priority and I can tell they care. Chris Lima, the GM, went above and beyond to help me switch out of a car I did not like and made me feel comfortable with the great deal they gave me. Make sure to ask for Ana. More

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One of the best if not the best dealership we ever walked into. Just walked in and taking in your surroundings was nothing but pure professionalism and customer service. Everyone was professionally dressed i into. Just walked in and taking in your surroundings was nothing but pure professionalism and customer service. Everyone was professionally dressed in matching attire and making sure everyone that walked in the door was being attended to. Our sales person was found by doing a Google search looking for the best sales person with the highest rating. Jonathan Devine was the sales associate that met my search criteria, and let me tell you, Google did not disappoint in my search results. Straight forward to the point, no punches pulled, just the facts and stayed on target. Non of this back and forth or, how much do you want to spend, what’s the next 20 questions of wasted time. I told him what I wanted and he obtained exactly that. As for the trade in, the offer was right on target for our liking. This is my new dealership and looks very much like I will be crossing the street, back to Lexus of Sarasota FL from the dealer of our second car. Oh and yes, Jonathan Devine will be the Captain of our ship. Five stars is no way enough for this Jonathan and this dealership. More

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