Christian Calle

Initial interactions with the sales staff were OK, but things went downhill from there. The vehicle was advertised with the "lifetime warranty" (there was a banner on the windshield on the lot), but we w things went downhill from there. The vehicle was advertised with the "lifetime warranty" (there was a banner on the windshield on the lot), but we were told it didn't apply because the mileage was over 100,000. We were asked to close the deal that night instead of coming back the next day (even though the dealership was about to close), so we didn't get done until after 10:00 pm. The negotiation was "old school" car dealership with the actual decision maker hiding behind a counter. We were talked into financing we didn't need or want with the "carrot" of an additional discount which never materialized. When the time finally came to sign documents, we were rushed through the process by Christian, who clearly didn't want to be there so late. He was rude, impatient and condescending. If the vehicle we purchased had not been "unique" we would have walked out. More

by Matt Verified Customer Verified Customer

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Just purchased a used truck and the purchasing process was smooth and efficient. Every staff member I interacted with was professional, courteous, and helped me get the truck I wanted! Highly recommended! was smooth and efficient. Every staff member I interacted with was professional, courteous, and helped me get the truck I wanted! Highly recommended!! More

by regculp Verified Customer Verified Customer

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This is a first class operation from top to bottom. Jeff Swift was great to work with. Jeff Swift was great to work with. More

by kcartglass Verified Customer Verified Customer

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Nathaniel Gonzalez is the most fantastic service advisor. He always takes great care of me and my vehicles. He always takes great care of me and my vehicles. More

by stephensuddath Verified Customer Verified Customer

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Have had nothing but a great experience with ford of port richey. Would definitely recommend to family and friends. Will definitely purchase our next vehicle from them. richey. Would definitely recommend to family and friends. Will definitely purchase our next vehicle from them. More

by cory.scully Verified Customer Verified Customer

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Best dealership that I’ve ever done business with Mike and Anthony were fabulous very helpful and knowledgeable I highly recommend this dealership and Anthony were fabulous very helpful and knowledgeable I highly recommend this dealership More

by Jackieb1950 Verified Customer Verified Customer

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Nice friendly guys ez to get along with some come up to help u out or find out how your day going help u out or find out how your day going More

by williecgreen61 Verified Customer Verified Customer

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Again, the used car manager cashed a post dated check that over drew our account. The money would have been in the account if they waited the time we set up. that over drew our account. The money would have been in the account if they waited the time we set up. More

by richardandrews Verified Customer Verified Customer

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Was not impressed with the used car manager who put through a post dated check before the agreed date. This gave us a lot of grief at our bank. I was impressed with Jeff Tupper, he was able to get a through a post dated check before the agreed date. This gave us a lot of grief at our bank. I was impressed with Jeff Tupper, he was able to get a few things done for us by the service department. More

by richardandrews Verified Customer Verified Customer

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We had an unpleasant situation when purchasing a used truck. Cashed a post dated check and caused a large overdraw of our account. Many pointing of fingers and no real answer yet. truck. Cashed a post dated check and caused a large overdraw of our account. Many pointing of fingers and no real answer yet. More

by richardandrews Verified Customer Verified Customer

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