Chris Tucker | Page 4

Chris Tucker took care of everything after the fact when I took my 2018 dodge ram promaster for electric work and oil change, the electric work was done, but not the oil change had to take back for them when I took my 2018 dodge ram promaster for electric work and oil change, the electric work was done, but not the oil change had to take back for them to review their with the tech in charge. oil change was completed. over all I have been given great service with all members of Huffines service department. Chris Tucker, did an outstanding job, once I brought back the promaster. More

by Keith_carter42 Verified Customer Verified Customer

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In accurate diagnosis Brought in a sprinter van with some issues. Never able to talk to the mechanic directly even though I knew more of what was going on then I was able Brought in a sprinter van with some issues. Never able to talk to the mechanic directly even though I knew more of what was going on then I was able to tell. Had to work through the service representative. Made two trips before I could pick up the vehicle. And even then it was not diagnosed correctly. Will be taking it someplace else for further work to solve the problem. More

by fandler Verified Customer Verified Customer

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Just a great place to do business with. They are great They really do treat you like family and help you with what ever issues you might have. I went in for a oil change and did not know that I had 4 free They really do treat you like family and help you with what ever issues you might have. I went in for a oil change and did not know that I had 4 free changes with my new vehicle, they could have kept quiet and charged me, but they let me know I had them to use. Hard to swallow, but some dealerships actually believe in customer service and not try to get one over on you. More

by ddog85 Verified Customer Verified Customer

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Excellent service and always Friendly I love coming here. Chris Tucker has always helped me and is so friendly and knowledgeable. I get excellent service every time. Thank you Chris!!! I love coming here. Chris Tucker has always helped me and is so friendly and knowledgeable. I get excellent service every time. Thank you Chris!!! More

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Fantastic service! Great atmosphere! Chris was great. Explained everything, very satisfied with service, was done in time frame promised. All my concerns where addressed. Very nice staff Chris was great. Explained everything, very satisfied with service, was done in time frame promised. All my concerns where addressed. Very nice staff and very helpful More

by Tophertucker Verified Customer Verified Customer

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Poor communication. I brought my vehicle in for service on Wednesday about noon. requested oil change, tire rotation and transmission check. I was told the vehicle wou I brought my vehicle in for service on Wednesday about noon. requested oil change, tire rotation and transmission check. I was told the vehicle would be ready Friday. I heard nothing so I called Friday pm and was told it was awaiting the transmission service and it would probably be Monday. I heard nothing so I called Monday evening. I told the service advisor that I needed my vehicle back as I had already incurred $250.00 in rental car expense. He said that it would probably be ready Tuesday and he would call in the morning. Received a call from service advisor Tuesday am saying he was going home sick and someone else would call. No one called until Wed. afternoon and I was told my vehicle was ready. Awful communication!! Total rental car cost of $287.00. Transmission still made noise. I was told the mechanic could not replicate the noise so no service was performed. All that waiting and rental car expense for nothing. More

by djhundt Verified Customer Verified Customer

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Excellent experience Chris Tucker did an excellent job of helping me with my issue. I was very pleased with how well he explained my issue to me and how it was repaired. Chris Tucker did an excellent job of helping me with my issue. I was very pleased with how well he explained my issue to me and how it was repaired. More

by mattE Verified Customer Verified Customer

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