Chris Tucker | Page 3

Oil change Chris Tucker did a great job in helping me get my truck serviced. He was friendly and knowledgeable about everything I needed to get done on my truck. Chris Tucker did a great job in helping me get my truck serviced. He was friendly and knowledgeable about everything I needed to get done on my truck. More

by mattE Verified Customer Verified Customer

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Awesome dealership Every time I went to Huffines, I was retreated with respect, and given awesome service. I found them to be honest in the service department and the Every time I went to Huffines, I was retreated with respect, and given awesome service. I found them to be honest in the service department and the sales sept. Zack was amazing and went beyond my expectations in sales. Chris always made sure my Jeep was thoroughly taken care of. Bill at the closing of the sale of my next Jeep was awesome as well. Steve even came by to make sure Everything was perfect. Thank you Huffines. More

by steedbusiness Verified Customer Verified Customer

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Oil change Great employee’s, great service wonderful waiting and rest room.The on line coupons are helpful . A Merry Christmas and a Happy New Year. Luck to us Great employee’s, great service wonderful waiting and rest room.The on line coupons are helpful . A Merry Christmas and a Happy New Year. Luck to us all. More

by MANDE14384 Verified Customer Verified Customer

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Excellent Auto was diagnosed and repaired under warranty, with 78,000 miles, in a timely, efficient and professional manner. Very happy and satisfied. I recom Auto was diagnosed and repaired under warranty, with 78,000 miles, in a timely, efficient and professional manner. Very happy and satisfied. I recommend Huffines to all my friends More

by nhupfauer Verified Customer Verified Customer

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Fantastic Experience!! FANTASTIC EXPERIENCE!!! My name is Douglas Burack and I want to express what a great Service Department and Truck Sales Department Huffines of Lewi FANTASTIC EXPERIENCE!!! My name is Douglas Burack and I want to express what a great Service Department and Truck Sales Department Huffines of Lewisville has! My experience started at Frisco Dodge and it was not good!  The service department was awful and there was no organization or lack of experience or leadership. They just rush you through and do not want to be bothered.  Not Good!    After several times of bringing my Ram there for service and constantly being told to wait, "no loaner vehicle available" and "we are unable to fix the problem at this time"  plus they just have no respect for my time, I decided to go to Huffines Ram/Dodge of Lewisville as recommend by Chrysler headquarters.  (Now please understand that I live in Frisco, TX and the dealership is only 7 miles from my home, however, I would rather drive 22 miles to get to Huffines Ram/Dodge of Lewisville because I truly believe the service is 100% better)  This was a great suggestion, because there I met the best and most through service representative: Chris Tucker and his supervisor Philip McLean who also helped in my RAM service which was fantastic.  I was also very impressed that General Manger of Service: Scott (Unknown last name) was also involved with my services on my truck.  These men all together plus the other service adviser's work together as a true team and help each other out as well as take the time to help and work with customers coming in for service.  These people are amazing, caring and personal. They really listened to my issues, took notes, always put me in a loaner vehicle and constantly kept in touch with me. I also want to give credit to the crew on the driveway and thank some of the mechanics who came out and took the time to speak with me. Just a great experience! I later decided I wanted a new Ram and spoke with salesman John Sheppard. This guy is great. Not pushy, listened to my needs and kept in touch all the time by text!  Gee, I thought I texted a lot!  After weeks of looking for the right truck, reality set in once I saw the price of the new Ram numbers and decided the price was out of my budget.  John did not stop there, he recommended I speak with Rafael Garcia in pre-owned sales. So I went to the other lot to look at pre-owned trucks.  Another great experience!  Allow me to explain! In the pre-owned department my first contact was with Darrell Smithey, Pre-Owned Sales Manager. This guy is awesome, friendly, personable and knowledgeable. He then set me up with Rafael Garcia, as my sales representative. Rafael is amazing, knowledgeable and extremely through. He helped me with a beautiful pre-owned Ram Truck and both he and Darrell worked with me to stay within my budget, while selling me a 2014 RAam 2500 for a great price and in great condition!  These two men were true to their word, making sure the truck I bought was perfect to my expectations. This truck was clean, detailed, inspected, filled with gas and came with a free 3 month or 3,000 mile warranty (on the drive-train) without my asking!  I have to say, the overall experience was simply great and comfortable with no pressure and was fun. I have told so many of my friends about this experience and I highly recommend Huffines of Lewisville, TX.  I also want to thank Bill in the finance department.  He stayed late working to find me a great rate.  He even called to check on me the next day and sent all my paperwork to me saving me a trip back to Huffines.  You may ask....why am I writing this?  Because I understand customer's and people. Normally, you only hear the bad news or problems.  I wanted to let everyone know that there were no problems at this dealership.  All the people at Huffines's of Lewisville are fantastic.  Seriously, if you need a new car or truck, even pre-owned, they have a great selection.  My experience was truly great and I wanted to put it out there for all to see and read!   Thank you Huffines. Doug Burack More

by DOUGLASBURACK Verified Customer Verified Customer

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Very unhappy due to numerous trips and issues still exist. My issues with my car vibration and the scratching of vehicle rims have left a very pad taste in my mouth.. Also, my experience with Chrysler Custom C My issues with my car vibration and the scratching of vehicle rims have left a very pad taste in my mouth.. Also, my experience with Chrysler Custom Care was poor. This is my 3rd Chrysler 300 and will be my last. I do not want another Chrysler product. I spoke to Goodyear about the new tires that I purchased through the dealership and is still waiting on Nick Romerhausen to call me back. Per the Goodyear Corporate Service center he was suppose to give me a call switching out my new tires. I have a total of 4 wheel balances at the dealership and one at a Goodyear location and still have vibrations at higher speeds with my vehicle.. The explanations that I have provided are satisfactory.. Even the prior front work they did it was back and forth trying to get a straight answer. My vehicle has never drove worst. So at this point I am very unhappy. My experience has been shared with my co-workers who knows that I take very good care of my vehicle and also church members. I just want my issuers resolve so that I can move on. Please keep in mind I do blame Chris Tucker he is only communicating work the people in the work bay is communicating him. Nick and Scott has tried to assist, but my issue still exist. More

by rporter2976 Verified Customer Verified Customer

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Oil/tire rotation Chris was my service person and he was very helpful. The only issue I had was when I left the service shop I called back and was concerned about the Chris was my service person and he was very helpful. The only issue I had was when I left the service shop I called back and was concerned about the excess road noise I heard coming from my tires. Chris said because of the thread wear I had on two of my tires it could cause the excess noise. I just wanted to make note of this issue and hope the noise will subside a bit after some road miles. David More

by 24davidlopez Verified Customer Verified Customer

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Chris Tucker was my advisor and he was excellent with advice Excellent experience with Huffines Dodge and Chris Tucker!! Great tires for my car and good price. Will definitely recommend and will be back.Thank Excellent experience with Huffines Dodge and Chris Tucker!! Great tires for my car and good price. Will definitely recommend and will be back.Thank you very much!! More

by MAENZAB Verified Customer Verified Customer

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Jeep SUV; 20k Service Chris Tucker was terrific in writing up and making sure all the required vehicle maintenance was fully addressed and completed. He answered all my qu Chris Tucker was terrific in writing up and making sure all the required vehicle maintenance was fully addressed and completed. He answered all my questions and was accurate on the time estimate. Good job! More

by jjp6 Verified Customer Verified Customer

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Chrysler Town and Country I was so pleased to work with the great service technicians at Huffines Lewisville. Mike B went out of his way to make this a quick and successful rep I was so pleased to work with the great service technicians at Huffines Lewisville. Mike B went out of his way to make this a quick and successful repair. He and Chris couldn’t have been nicer! My Town and Country van was repaired and returned to me in excellent condition. I am so thankful to Huffines Lewisville and their exceptional staff. More

by ZALENSKI3 Verified Customer Verified Customer

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