Chris Rhoades | Page 2

RX350 10,000 Mile Service As usual, Dawn Knapp, Chris Rhoades & Barry Chase gave us top notch customer & technical service!!! Please take great care of these terrific service As usual, Dawn Knapp, Chris Rhoades & Barry Chase gave us top notch customer & technical service!!! Please take great care of these terrific service people who make service informative, as well as enjoyable. More

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Best service They made it quick easy, I live 3 hours away and IRA Lexus of Manchester is nearest dealer, they still picked up my car with Valet service left me wit They made it quick easy, I live 3 hours away and IRA Lexus of Manchester is nearest dealer, they still picked up my car with Valet service left me with a loaner car, kept me informed daily of progress on vehicle, will be using them for all future repairs that require the dealership. It was a recall this time but I let them do some misc extras I had to pay for just because they were so willing to drive to my house from such a distance More

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Wheel Scratches Scratched front wheel on granite curbing. Wanted to make sure there were no balance or alignment problems. Both Chris & Dawn did their usual terrifi Scratched front wheel on granite curbing. Wanted to make sure there were no balance or alignment problems. Both Chris & Dawn did their usual terrific job. More

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Great Staff Laurie is very helpful and has always taken great care of us. She cares about her customers and it shows. You can purchase a vehicle from any number o Laurie is very helpful and has always taken great care of us. She cares about her customers and it shows. You can purchase a vehicle from any number of dealers, it's how you are treated over the years after the sale that counts. More

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Great experience working with Bill Linehan! Nice environment, Work done fast. Complimentary coffee and snacks / cookies / water. Easy to get - right off freeway. Th working with Bill Linehan! Nice environment, Work done fast. Complimentary coffee and snacks / cookies / water. Easy to get - right off freeway. Thank you! More

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Josh Marquis top notch helpful Brought in my recently purchased used Lexus from another dealer for a state inspection. A dealer would in my opinion go through EVERYTHING on the vehi Brought in my recently purchased used Lexus from another dealer for a state inspection. A dealer would in my opinion go through EVERYTHING on the vehicle which they did! It's covered under warranty so I appreciate them being so thorough. Josh marquis my service advisor was excellent and knowledgeable and even talked to the dealer I bought the car from. Waiting area comfortable with great cars to look at. I do hear of these Lexus vehicles having leaking steering racks constantly even though there's no obvious signs which I find strange though. My last Lexus they told me the same thing but I kept the car another year and steering remained fine. is this a real issue or does Lexus have a lot of extra steering racks out back they want to sell?? More

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Tire Saved Chris was able to repair & save a Michelin tire with less than 5K miles. Another reputable tire dealer stated we'd have to replace it. Dawn & Barry Chris was able to repair & save a Michelin tire with less than 5K miles. Another reputable tire dealer stated we'd have to replace it. Dawn & Barry were very helpful through the entire event. More

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RX300 Inspection Great technician and service advisers. Have been a customer for 18 years. Chris Rhoades is an excellent technician! And Laurie, Dawn, Barry and Kev Great technician and service advisers. Have been a customer for 18 years. Chris Rhoades is an excellent technician! And Laurie, Dawn, Barry and Kevin are also terrific. More

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