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Barry Chase

Overview Reviews (211) Inventory (388)

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Barry Chase

Service Valet

Ira Lexus of Manchester

18 Kilton Rd
Bedford, NH 03110

5.0

211 Reviews

5.0

211 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (211) Inventory (388)

211 Reviews of Barry Chase

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April 26, 2024

Dealership Rating

Employee Rating

Service advisor Sean along with Barry in service garage are a 5 star combination. Sean is clear in setting expectations so there are no surprises at pickup. Barry is always so welcoming and on point when I are a 5 star combination. Sean is clear in setting expectations so there are no surprises at pickup. Barry is always so welcoming and on point when I arrive, double checking my experience goes smoothly. Keep up the great work. More

by Sharon L Mitsopoulos

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Messenger 5 star

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Apr 30, 2024 -

Ira Lexus of Manchester responded

That's fantastic to hear! We're thrilled that Sean and Barry provided you with a 5-star experience. It's great that Sean sets clear expectations to avoid surprises, and Barry ensures a smooth and welcoming experience every time you arrive. We'll make sure to pass along your appreciation for their excellent service. We're here to ensure your satisfaction and make your experience with us outstanding!

April 20, 2024

Dealership Rating

Employee Rating

My first visit to the Lexus Service Center was exceptional, thanks to Eddie. He listened attentively to my questions and provided thorough, helpful answers. Eddie's professionalism, respect, and a exceptional, thanks to Eddie. He listened attentively to my questions and provided thorough, helpful answers. Eddie's professionalism, respect, and assistance made the experience seamless. I highly recommend this center for outstanding service, especially with Eddie as your advisor. More

by Ehab Elwafaei

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eddie

Helpful 0

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Apr 24, 2024 -

Ira Lexus of Manchester responded

It's wonderful to hear about your exceptional first visit to the Lexus Service Center with Eddie as your advisor! We're delighted that Eddie's attentiveness, thorough answers, professionalism, respect, and assistance made your experience seamless and positive. Thank you for recommending our center for outstanding service, especially with Eddie as the advisor. We're here to assist you and ensure your continued satisfaction with our services!

April 18, 2024

Dealership Rating

Employee Rating

Ira Lexus of Manchester is always a great experience. Had a routine tire rotation today, and from start to finish, these guys were just amazing. They make the experience easy, make you feel like you ar Had a routine tire rotation today, and from start to finish, these guys were just amazing. They make the experience easy, make you feel like you are their only client, and you always know your car is getting too notch service. More

by Cneiverth726

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Nicholson

Helpful 0

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Apr 19, 2024 -

Ira Lexus of Manchester responded

We're delighted to hear about your positive experience! Your satisfaction is our top priority, and we appreciate your business. We look forward to helping you again in the future.

April 04, 2024

Dealership Rating

Employee Rating

Everyone I spoke with was excellent! A pleasure to deal with. Thank you very much A pleasure to deal with. Thank you very much More

by Chrism4343

Recommend Dealer

Yes

Other Employees Tagged: Eddie. 5 stars

Helpful 0

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Apr 05, 2024 -

Ira Lexus of Manchester responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 03, 2024

Dealership Rating

Employee Rating

As always, today was another superior service visit with Laurie as my service advisor. She always provides good advice with my best interest in mind. Laurie as my service advisor. She always provides good advice with my best interest in mind. More

by dlmselifr

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Laurie Beauchemin

Helpful 0

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Apr 09, 2024 -

Ira Lexus of Manchester responded

It's fantastic to hear that you had a great experience and that Laurie provided good assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 23, 2024

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Employee Rating

Laurie is the best Service Advisor! She is fast, efficient, and very precise. She gets the work done right the first time and every time! She is fast, efficient, and very precise. She gets the work done right the first time and every time! More

by Mon

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Laurie Beauchemin, Chris Rhoades

Helpful 0

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Mar 27, 2024 -

Ira Lexus of Manchester responded

That's wonderful to hear! We're thrilled that Laurie has provided you with such excellent service as a Service Advisor. Being fast, efficient, and precise is important to us, and we're glad that Laurie consistently gets the work done right the first time. Thank you for your kind words, and we look forward to passing along your appreciation to Laurie.

March 13, 2024

Dealership Rating

Employee Rating

Excellent. They have serviced my 2013 ES350 since I bought it there new. Extremely pleased They have serviced my 2013 ES350 since I bought it there new. Extremely pleased More

by Hbc84

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joshua Marquis, Sean Nicholson

Helpful 0

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Mar 15, 2024 -

Ira Lexus of Manchester responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 13, 2024

Dealership Rating

Employee Rating

Josh is the best service manager that you’ll find at IRA Lexus of Manchester Lexus of Manchester More

by BJM

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joshua Marquis, Fraser Clark

Helpful 0

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Mar 15, 2024 -

Ira Lexus of Manchester responded

It's fantastic to hear that you had a great experience and that Josh provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 01, 2024

Dealership Rating

Employee Rating

I known in good hands at this dealership and Barry’s smile makes all the difference! smile makes all the difference! More

by jess9284

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Laurie Beauchemin

Helpful 0

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Mar 03, 2024 -

Ira Lexus of Manchester responded

We're delighted to hear that you feel in good hands at our dealership, and it's wonderful to know that Barry's smile makes a positive difference in your experience. We appreciate your trust and look forward to serving you again in the future.

February 22, 2024

Dealership Rating

Employee Rating

Barry and, Sean,,especially, were amazing! ! I hold customer service to a high standard, and they both exceeded my expectations! A big thank you to both men! ! I hold customer service to a high standard, and they both exceeded my expectations! A big thank you to both men! More

by jujsmitty11

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Nicholson

Helpful 0

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Feb 25, 2024 -

Ira Lexus of Manchester responded

We're thrilled to hear that Barry and Sean, especially, were amazing and exceeded your expectations in terms of customer service. Thank you for recognizing their efforts! We appreciate your positive comments and thank you for choosing us! Safe travels!

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