Chris Howard | Page 2

We have always been super happy with the service dept. Chris Howard has treated us with kindness and is so helpful. We have Referred a lot of people to this dealership because of the service we have recei Chris Howard has treated us with kindness and is so helpful. We have Referred a lot of people to this dealership because of the service we have received More

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Jon made the buying experience easy and we really enjoyed his honesty and willingness to work with us. He was attentive to our needs and helped us with selecting the perfect CX-5 for us. I highly recommend his honesty and willingness to work with us. He was attentive to our needs and helped us with selecting the perfect CX-5 for us. I highly recommend Jon if you need to purchase a new vehicle. More

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Schedule d my appointment a few days in advance and check in was a breeze. Chris explained everything very thoroughly, and service was completed ahead of estimated waiting time. Will always use Elk Grove Maz in was a breeze. Chris explained everything very thoroughly, and service was completed ahead of estimated waiting time. Will always use Elk Grove Mazda for my service needs. More

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Fantastic and amazing service. Staff is awesome and helpful. Always willing to help customers out Staff is awesome and helpful. Always willing to help customers out More

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The whole dealership, including Garrett and others, were great at helping me purchase my car and dealt with any issues I had. He even delivered the car for free because we were a single car family purchasin great at helping me purchase my car and dealt with any issues I had. He even delivered the car for free because we were a single car family purchasing our second car and had no way to drive it home! More

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Once again, Elk Grove Mazda you amaze me! ! Another seamless purchasing experience! How many Mazdas now? That would be 6-Holy Cats! ! Another seamless purchasing experience! How many Mazdas now? That would be 6-Holy Cats! More

Helpful 3

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Always appreciate our Mazda Elk Grove Service Center team! I had an appointment scheduled to bring my car in and was supported by Chris. Chris is awesome, very supportive, patient, informative, isn't pu team! I had an appointment scheduled to bring my car in and was supported by Chris. Chris is awesome, very supportive, patient, informative, isn't pushy about service needing to be done all at once. He outlined what was due to be serviced, reviewed my history of services with me. When we realized my service was going to be several hours he asked me if I wanted a complimentary rental car so my daughter and I could go home for the day (I was not in the know about this customer service - that was an awesome surprise!). When the inspection was completed we connected and he went over what should be done now and what could wait for a future service. He also offered for me to save a trip back that evening and come get my car the following morning; this was very helpful since I don't live down the street. While maintenance isn't always the most fun (cha-ching), I do appreciate when the service techs are patient and helpful. The only reason this isn't a 5-star is because I do miss when Mazda used to do the complimentary wash and vacuum after a service. I hope they bring that back!! More

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I often bring my 2018 Mazda Cx5 in to the Mazda of Elk Grove dealership for repairs and maintenance services. The videos of the status of my vehicle are so vital. These videos help my understanding of the Grove dealership for repairs and maintenance services. The videos of the status of my vehicle are so vital. These videos help my understanding of the repairs and educate me on what has been done and where on my vehicle. I appreciate the Mazda team’s transparency. The Mazda team maintains a great deal of honesty and integrity. I have worked with a few different service members (Maritza, Chris and Clayton) they are so kind, when ever I have a problem all the service leaders are ready to help get me back in the road. They are excellent at what they do and are fair when helping out with cost of services. I am happy that I am a part of Mazda and would recommend anyone to get acquainted with Mazda of Ell Grove! More

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Elk Grove Mazda worked with me to get the car I wanted at the price I wanted. Everyone was friendly and they strive to provide the best service. the price I wanted. Everyone was friendly and they strive to provide the best service. More

Helpful 10

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Great service and got the car we wanted for my daughter. We appreciate the update We appreciate the update More

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