Chris Fritz
Chris Fritz at Klaben Ford Lincoln
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Chris Fritz | Page 3

Assistant Body Shop Manager

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
41 Reviews
5.0

41 Reviews

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41 Reviews of Chris Fritz

July 11, 2023

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Employee Rating

The experience was awesome as always. The cat looks wonderful and just like new. Thank you all, Craig Hutchinson and company and Mona Crooks and company. More

by Badmoonrising44281
Service Price Transparency
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Recommend Dealer
Yes

June 28, 2023

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He did a great job repairing my Honda. Friendly and easy to work with. Total babe. More

by DragonSlayer3000
Service Price Transparency
Recommend Dealer
Yes

May 15, 2023

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I found this Dealership in 2018, and I will not buy or service any vehicles from anyplace else!!! They are the best at what they do! From the sales department to service department and their body shop. More

by PKF150
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Recommend Dealer
Yes

May 04, 2023

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Craig is an exceptional employee lucky rich Klaben to have an employee that is so dedicated, professional and interested in the customers. We are lifelong customers of Klaben Chrysler and we appreciate t More

by Taugustint
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Recommend Dealer
Yes

Other Employees Tagged: Artie Gissinger, Derek Tenney, Kristin Bruner , Craig Hutchinson

May 01, 2023

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They did excellent work at fixing my 2013 Kia Sportage after i hit a deer Thank You !!! More

by tc55
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Recommend Dealer
Yes

Other Employees Tagged: Kristin Bruner

March 23, 2023

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Staff here was awesome! Their communication was amazing! Kept me updated with where they were with things! They were fast as well! More

by a_breonna
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derek Tenney , Craig Hutchinson

February 24, 2023

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They did the job I needed done. They tried not to fix certain parts until I called them out. They scratched my car and called me to fix their accident a week later. More

by Yazen Amawi
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Recommend Dealer
Yes

Other Employees Tagged: Kristin Bruner

Feb 24, 2023

Klaben Ford Lincoln responded

Thank you for taking the time to provide a review of your experience at the Klaben Body Shop. Our goal is to always exceed the expectations of our customers, and it appears we failed to do that. I appreciate you taking the time to speak with me via a phone call and for providing further insight into your experience. We’re also looking forward to seeing you next week so we may address any outstanding concerns. From our conversation, I trust you realize that we are, and will be, here in the future for any concerns or issues that may arise. Some may take a 3 star review and be satisfied, and again we appreciate it, but we are always looking for our opportunities to improve upon what we do every day. This is what drives our continuous quest for honest customer feedback. Thank you again for you review, and just know that the entire team remains at your service. Artie Gissinger, Body Shop Manager, agissinger@klaben.com, 330-678-0555.

February 20, 2023

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They did a great job! ! Would use them again in the future if I needed collision repair! More

by nttreptow
Service Price Transparency
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Recommend Dealer
Yes

December 28, 2022

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Coming off 25 years of BMW service experience, I anticipated a "different" experience from Ford. Yes, the experience is "different," but Tyler understands how to get the most out of Ford (service) a More

by TOMMENDOSA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Schultz

August 02, 2022

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Service and sales staff are helpful and receptive to customer needs. We were welcomed immediately More

by JYENSEL
Recommend Dealer
Yes

Other Employees Tagged: Christopher Volk, Louis Polos , Douglas Lewin, Denise Miller

Aug 05, 2022

Klaben Ford Lincoln responded

Hi Jyensel, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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