Charles Wicks
Charles Wicks at Heritage Volkswagen Parkville
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Charles Wicks | Page 2

Sales Manager

Heritage Volkswagen Parkville

9215 Harford Rd
Baltimore, MD 21234

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4.8
47 Reviews
4.8

47 Reviews

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47 Reviews of Charles Wicks

July 22, 2023

Dealership Rating
Employee Rating

My transaction was easy. The salesperson was accommodating and personable. The general sales manager was helpful and understanding. More

by Diver Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cole

Jul 24, 2023

Heritage Volkswagen Parkville responded

Hi Diver, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

May 12, 2023

Dealership Rating
Employee Rating

Second Atlas we have bought from Heritage, Everyone from Service to sales to the finance department was very professional More

by bobrussell756
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khaliq Thomas, Tom Robinson , Jordan McKenzie

April 26, 2023

Dealership Rating
Employee Rating

I had a great buying experience purchasing my new car at Heritage Volkswagen Parkville. Charles Wicks and Danny Marriott were knowledgeable and made the process easy. I would recommend anyone to purchase wi More

by Nachelle Ford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Marriott

Jun 02, 2023

Heritage Volkswagen Parkville responded

Hi Nachelle, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 06, 2023

Dealership Rating
Employee Rating

Herbert was professional, efficient, and knowledgeable. We got our first car with him alongside some great personal advices about financing, budgeting and insurance. Appreciate the help! More

by Wyf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Herbert Hardin

Jan 09, 2023

Heritage Volkswagen Parkville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 27, 2022

Dealership Rating
Employee Rating

The whole entire team is awesome. They are dedicated to their customers and will utilize all known knowledge and incentives in assisting customers to assure customer satisfaction. It' More

by rwoode
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hogan

Dec 29, 2022

Heritage Volkswagen Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 15, 2022

Dealership Rating
Employee Rating

One of the best car buying experiences! Everyone made sure that I drove away with the vehicle I wanted ! More

by Britallen30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khaliq Thomas , Herbert Hardin, Justin Richardson

Dec 17, 2022

Heritage Volkswagen Parkville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 11, 2022

Dealership Rating
Employee Rating

Very good experience working with the the team. Very cooperative staff, guided me very well in making decisions More

by szmehdi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2022

Heritage Volkswagen Parkville responded

Hi Szmehdi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 21, 2022

Dealership Rating
Employee Rating

Great experience as Always! Very happy with level of service I received from Melissa, Kevin, and Khaliq. More

by semccoy12489
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cole, Khaliq Thomas

Mar 24, 2022

Heritage Volkswagen Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

March 18, 2022

Dealership Rating
Employee Rating

From start to finish it was the best experience Ive ever had purchasing a car. Will 100% return to purchase another vehicle when the time comes. Melissa Cole was my sales lady and was very friendly and know More

by DM3HeatingandAir
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cole

Mar 20, 2022

Heritage Volkswagen Parkville responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2022

Dealership Rating
Employee Rating

Courteous and experienced staff that worked with us and we purchased two cars, one new Volkswagen and a used Honda. The Sales Rep., Courtney Coleman, made buying two cars a pleasure. My wife and I have pur More

by Bill Foos
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khaliq Thomas , Courtney Coleman

Jan 22, 2022

Heritage Volkswagen Parkville responded

Hi Bill, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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