Chad Higgins
Chad Higgins at Victory Toyota of Brook Park
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Chad Higgins | Page 2

New Car Sales Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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4.9
556 Reviews

I'm the proud father of 2 wonderful girls. Happily married for 20 years. I've been part of the Metro Toyota family for over 24 years, I'm very lucky to have an employer that is as wonderful as they are!

Dealership Experience

24 yrs, 10 mos

Industry Experience

24 yrs, 10 mos

Specialties & Trainings

Toyota Platinum certified

4.9

556 Reviews

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556 Reviews of Chad Higgins

January 24, 2024

Dealership Rating
Employee Rating

Just all upset about my experience from start to finish. Honestly way too much to type More

by mnorton216
Recommend Dealer
No

Other Employees Tagged: Chad Higgins

January 23, 2024

Dealership Rating
Employee Rating

Not happy with the truck. But the Toyota team is very good to work with More

by Waterfowl0927
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka

Jan 29, 2024

Victory Toyota of Brook Park responded

We're happy to hear that you felt comfortable doing business here, Ken is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

January 21, 2024

Dealership Rating
Employee Rating

Everything was fine and everyone was good to work with. Only negative was having to wait so long for all the paperwork to get completed. Of course, I don't do well with waiting, I'm a guy! More

by DARQUILLO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

Victory Toyota of Brook Park responded

Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Ramona to give you a hand!

January 02, 2024

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Employee Rating

Ken and Barry were excellent! They made the buying experience easy. Love the 2024 Camry. More

by Fwaite5555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2024

Victory Toyota of Brook Park responded

Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Ken to give you a hand!

December 28, 2023

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amazing service for a car that wasn't going to be there too much longer. More

by lushest.06.gimmes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anastasia Kaluszyk

Jan 09, 2024

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are glad that Anastasia and Chad's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 24, 2023

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Employee Rating

Ramona was so awesome and understanding to my situation, I am so grateful to the whole team More

by lopezz1120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramona Plumlee

Nov 25, 2023

Victory Toyota of Brook Park responded

Thank you so much for the positive review! The fact that our Team went above and beyond to make sure your experience was memorable is so rewarding to us. I look forward to hearing from you again, and please do not hesitate to get in touch with us for any vehicle-related needs!

November 23, 2023

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Employee Rating

Awesome dealer experience. We traveled 2.5 hours to metro and it was worth it for sure. Chad the sales manager was great to deal with over the phone and after the deal was mad More

by MARCIEAL40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka, Ryan Schneider

Nov 25, 2023

Victory Toyota of Brook Park responded

What an outstanding review Chad and the Metro Toyota team are proud to go the extra mile for our guests, and it's wonderful to hear . Thank you tremendously for your positive feedback, and we look forward to your next visit!

November 22, 2023

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Employee Rating

Efficient service, knowledgeable staff, transparent transactions, and a welcoming atmosphere make this dealership a top choice. More

by MACK1216
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Anastasia Kaluszyk

Nov 25, 2023

Victory Toyota of Brook Park responded

Mack, That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

November 19, 2023

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Employee Rating

Best dealership in Ohio I’ll never buy and car anywhere else! Love it there More

by FERRETT151564
Finance Experience
Recommend Dealer
Yes
Nov 25, 2023

Victory Toyota of Brook Park responded

Hi Ferrett, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

November 19, 2023

Dealership Rating
Employee Rating

The people were friendly. Starting with the person who answered my very first phone call. My salesman Ken was amazing and overall I would highly recommend this company. More

by ROSA031
Recommend Dealer
Yes

Other Employees Tagged: Chad Higgins

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