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Cassie Cross
Cassie Cross at Transwest Ford
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Cassie Cross | Page 7

Service Advisor

Transwest Ford

1515 E 20th St
Scottsbluff, NE 69361

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4.8
66 Reviews
4.8

66 Reviews

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66 Reviews of Cassie Cross

October 24, 2023

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Employee Rating

Great service! Cassie was very friendly, knowledgeable and helpful. Glad she was the service rep yesterday’ More

by lindy_ellis
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Yes
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Oct 30, 2023

Transwest Ford responded

Hi Lindy. Transwest Ford appreciates the great review. We are happy Cassie was able to take good care of you while on your recent visit. We are fortunate to have such a great service team. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

October 22, 2023

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Cassie was great to work with. Some of the others need to step up and help More

by Lonniedewitt57
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Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald , Josh Smith

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Dec 18, 2023

Transwest Ford responded

Hi Lonnie. Transwest Ford appreciates your feedback. We are happy Cassie took great care of you. We will review your visit and meet with our team to see how they can do better. Thank you again for your input and we hope we can be of help in the future. The Transwest Ford Team

October 20, 2023

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Services were done great. sales and service ladies were very helpful and polite. ?? ?? More

by Jtg-cgv-jjg
Recommend Dealer
Yes

Other Employees Tagged: Cassie Cross

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Oct 20, 2023

Transwest Ford responded

Transwest Ford is happy to hear our service team took great care of you while on your recent visit. We work hard to get you in, fixed up and back on your way. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

October 20, 2023

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Employee Rating

Courteous, helpful, not afraid to get away from the desk. Prompt and thorough. God bless. More

by Tomato Lady
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald , Josh Smith

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Dec 18, 2023

Transwest Ford responded

Transwest Ford appreciates the 5-star review and kind words. We work hard to deliver a great experience to all of our guests and its nice to get great feedback. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

October 15, 2023

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The whole process was easy and convenient. Cassie was professional, friendly and helpful. The price was fair, in fact a bargain. All in all, impressive service. Thanks More

by johndeganhart
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald , Josh Smith

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Oct 16, 2023

Transwest Ford responded

X

Oct 17, 2023

Transwest Ford responded

Transwest Ford appreciates the 5-star review. We are happy Cassie and the service team were able to take great care of you while on your recent visit. We work very hard at getting you in, fixed up and back on the road. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

October 14, 2023

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Employee Rating

The dealership is trustworthy and performed numerous necessary repairs and recalls on my vehicle. I wish it had not changed location. It is not convenient to travel to the new location. More

by chibben
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald , Josh Smith, Michelle

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Oct 17, 2023

Transwest Ford responded

Transwest Ford appreciates the great review. We are happy the service team was able to take good care of you. We understand some of the frustration with the new location. Ford orchestrated the move, they have plans to continue to downsize the number of dealers throughout the country. We hope the new, larger facility will benefit everyone. Please don't hesitate to ask us about our pick up/drop off service that may make life a bit easier for you. Thank you very much for your continued support. The Transwest Ford Team

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