Cass Harb
Cass Harb at Chevy Exchange
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Cass Harb

Finance Manager

Chevy Exchange

1 Sherwood Terrace
Lake Bluff, IL 60044

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4.8
91 Reviews

Hello my name is Cass Harb , I live in Indiana and i commute every day to work Because the Chevy Exchange is one of the best dealership to work for.

Dealership Experience

6 yrs, 7 mos

Industry Experience

8 yrs, 2 mos

4.8

91 Reviews

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91 Reviews of Cass Harb

April 02, 2024

Dealership Rating
Employee Rating

It was a good experience. Direct and to the point. Danny was great to deal with. More

by rcracerde
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Trujillo, Viviana Quinto

Apr 04, 2024

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 30, 2023

Dealership Rating
Employee Rating

We had a great experience purchasing our Tahoe from Exchange Chevy. Dan, our sales rep was helpful and worked with us to get the car we wanted in our budget. More

by jloredo85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 24, 2023

Dealership Rating
Employee Rating

It was an awesome experience! Rob Johns did his magic!!! I asked for what I wanted and Rob and Jeff made it happen!! Jeff is great too work with! More

by sdwelch1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2023

Chevy Exchange responded

Congratulations on your new vehicle! I appreciate the feedback and am pleased that your experience with Rob and Jeff was so positive. We do our best to make sure all of our customers leave with the right vehicle and I'm glad that you're enjoying yours. I look forward to seeing you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 18, 2023

Dealership Rating
Employee Rating

I received great service from The Chevy Exchange in Lake Bluff. I was impressed with the team of GM Rafat, Rob Johns and Cass Harb, but mostly with my salesperson Viviana. She kept me informed throughout th More

by rickpiek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2023

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 14, 2023

Dealership Rating
Employee Rating

Danny was very helpful and assisted with the sales and order of my 2024 Corvette. There was a problem with the pricing just before delivery but we worked it out and I'm happy with this nice new car. Da More

by tk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Johns, Danny Trujillo

Nov 15, 2023

Chevy Exchange responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Danny was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 09, 2023

Dealership Rating
Employee Rating

Very poor and sketchy practices. Not trustworthy. They lied on the car facts, never performed the Pre-Certified Inspection. Change finance companies without my permission. Have not More

by dfitch817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lance Legler

Nov 09, 2023

Chevy Exchange responded

Hello, I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 21, 2023

Dealership Rating
Employee Rating

Danny and the entire Chevy Exchange crew were incredibly helpful during our latest car purchase. I couldn’t be happier with our experience! Highly recommend! More

by dtloucks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Johns, Lance Legler, Danny Trujillo , Moody Shehadeh

Aug 23, 2023

Chevy Exchange responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 17, 2023

Dealership Rating
Employee Rating

Jeff was very helpful throughout the whole process, he’s the best! He and Rob Johns are the reason why we have been loyal customers for so long. More

by ajkegg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Johns, Jeff Albert

Aug 18, 2023

Chevy Exchange responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 11, 2023

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Employee Rating

Outstanding service. Made the return and new purchase of our leased vehicle very easy. We’ll be back again. More

by evanelise77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Johns, Danny Trujillo

Aug 11, 2023

Chevy Exchange responded

Thank you for the wonderful review, Evan! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 09, 2023

Dealership Rating
Employee Rating

We had a wonderful experience working with all of the people at the Chevy Exchange. They were very helpful, knowledgeable and friendly. More

by mollyz22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 11, 2023

Chevy Exchange responded

Thank you for your great review! I'm glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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