Caroline Prowling
Caroline Prowling at Heritage Subaru Catonsville
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Caroline Prowling

Internet Sales Manager

Heritage Subaru Catonsville

6624 Baltimore National Pike
Baltimore, MD 21228

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Caroline Prowling

February 23, 2024

Dealership Rating
Employee Rating

I had the best experience at this dealership, everyone was very nice, and there was a real genuine vibe overall. My salesman, Mike was not pushy and explained everything clearly along the way. I will defi More

by nickicks32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mian Farooq, Steve Knolle , Nicholas Lemieux-Renaud, Sebastian Mena and Mike Graham

Feb 26, 2024

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 16, 2023

Dealership Rating
Employee Rating

I reached out to Heritage Catonsville after a bad attempted buying experience at an independent dealer. Frederick, Nick, Caroline and team all did everything to be transparent and clear and made my More

by Flower lady
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Randy Silver, Frederick James, Steve Knolle , Nicholas Lemieux-Renaud

Sep 18, 2023

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

June 29, 2023

Dealership Rating
Employee Rating

Zero hassle, not overly aggressive with the phone calls while in the browsing process, friendly sales personnel. More

by ndemetrick1
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Cary Hoffman, Frederick James , Antonio Satchell

Jul 03, 2023

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2023

Dealership Rating
Employee Rating

It’s awesome and I love my experience with mousa. He really gave me the best service rver More

by Prince
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2023

Heritage Subaru Catonsville responded

Hi Prince, we appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!

October 07, 2022

Dealership Rating
Employee Rating

Bought my 2019 Series Grey WRX from Moussa and he was amazing! He answered all of my questions and got me a deal i couldn’t walk away from! Will definitely be back for my next car! More

by Alexis Antonini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2022

Heritage Subaru Catonsville responded

Hi Alexis, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. Our team is available should you require any extra help.

August 12, 2022

Dealership Rating
Employee Rating

May is so amazing! This sweet woman stayed after her time off just so I could test drive a car. Then my mother in law who was with me decided to get a car as well and M More

by Samantha
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: May Farris, Ashley Richards, Bryan Engle , Zoey Branford

Aug 14, 2022

Heritage Subaru Catonsville responded

Hi Samantha, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

May 03, 2022

Dealership Rating
Employee Rating

Musa the one you wanna get a car from,very helpful and willing todo what it takes 🤗 More

by racheal_stein
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Rich, Randy Silver, Minseok Oh, Moussa Sirleaf , Sven Laszczak, Yong Lee, Mark McLendon, Stephen Peller, Stephen Weaver

May 05, 2022

Heritage Subaru Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 12, 2022

Dealership Rating
Employee Rating

Melvin and Kevin went far out of their way to get me what I needed ! More

by misterpaul1914
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melvin Bagby, Sam Hicks, Inam Islam

Feb 14, 2022

Heritage Subaru Catonsville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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