Caroline Combs
Service Advisor
BMW of West Chester (formerly Otto's BMW)
1275 Wilmington Pike
West Chester, PA 19382
5 Reviews
Write a Review5 Reviews of Caroline Combs
May 19, 2024
I've been buying cars and having them serviced at BMW of West Chester for 25 years and it's always been top notch. Caroline Combs explains everything very well and kept me right up to date on progress. Well West Chester for 25 years and it's always been top notch. Caroline Combs explains everything very well and kept me right up to date on progress. Well done. More
May 17, 2024
Great service all around! The Team is friendly and professional, I highly recommend this dealership to anyone. The Team is friendly and professional, I highly recommend this dealership to anyone. More
Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez, Melissa Gibson, Bill Cosenza, Frank Adinolfi, Joseph Fritz, Harold Harris, Joe Izzi, Heather Deritis
May 14, 2024
When I arrived, I told her my tire had lost air twice in a week (husband added air). She did a visual inspection of my tire, said she did t see anyone, added air and told me if it happens again to call and a week (husband added air). She did a visual inspection of my tire, said she did t see anyone, added air and told me if it happens again to call and make an appointment. That was an unacceptable answer for 1) the issue as presented and 2) a BMW dealership. I told her that I was not taking my x5 home to see if the air went out a 3rd time and insisted that the work be done on that day. I get that things get busy but driving on a tire that is losing air, especially on a highway, is dangerous. I expected more from her. More
Other Employees Tagged: Bill Cosenza, Frank Adinolfi