Carol Harrington

Our initial experience wasn’t great but wasn’t terrible. We didn’t have an appointment, so having to wait was unpleasant but manageable. We had one very weird experience when a random employee stopped us be We didn’t have an appointment, so having to wait was unpleasant but manageable. We had one very weird experience when a random employee stopped us before we went to see the financial person. He told us to say some kind of inside joke to her that seemed to be disability-mocking (something not very funny about her hearing). I ignored him, but it was definitely strange. The real problem was after we left. We were going to lease, but we had an emergency come up and could no longer afford the car. I called, but I wasn’t able to leave a voicemail directly for our salesperson. So I contacted the main number, gave the salesperson’s name, and left a detailed message saying we would need to wait several months to recover our loss. After that, she kept pestering us by phone. I eventually had to block her number. And then she showed up at our house! Yes, really. While we had company over. She invaded our privacy using information I had to provide for the lease. This is so incredibly inappropriate that I don’t know where to start. That was a violation of our personal space and extremely rude, especially as she should’ve seen the driveway full of cars and realized we were busy. I contacted them to let them know she did this, but I’m wary. What if they speak to her but she chooses to come here again to complain that I contacted her employer? I have had that happen before with another business. I doubt I will ever go there again. We will look elsewhere in the future, and I certainly won’t recommend them. More

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Great car buying experience. Straight forward and friendly! I'm so glad I ended up at Bob Johnson's!! They worked as a team, straight forward process and friendly staff. My favorite part was that they were so p I'm so glad I ended up at Bob Johnson's!! They worked as a team, straight forward process and friendly staff. My favorite part was that they were so patient and accommodating to my kids. - thank you for everything!! We love our new Chevy Equinox!! More

by IP Verified Customer Verified Customer

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Amazing experience! Buying a Chevy from Bob Johnson Chevrolet was painless and so simple. Carol is awesome and the tech support team for the car was great as well! Defini Buying a Chevy from Bob Johnson Chevrolet was painless and so simple. Carol is awesome and the tech support team for the car was great as well! Definitely would recommend this dealership to anyone! Best prices too! More

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Tahoe 2019 midnight edition KUDOS to the gentlemen in the body shop detailing department. Attention to detail was demonstrated by the team when my vehicle was serviced. They kep KUDOS to the gentlemen in the body shop detailing department. Attention to detail was demonstrated by the team when my vehicle was serviced. They kept my vehicle inside all day after the work was completed. Stunning and beautiful job well done! More

by Lorrie Verified Customer Verified Customer

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Tahoe Midnight Edition Spectacular experience with top notch customer service. Carol went above and beyond my expectations. Bob Johnson is by far the BEST place to purchase Spectacular experience with top notch customer service. Carol went above and beyond my expectations. Bob Johnson is by far the BEST place to purchase a vehicle. I will return and recommend them to my friends and family. More

by Lorrie Verified Customer Verified Customer

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Excellent My experience was very good everything was done on time and went smoothly. Everyone was very helpful and answered all of my questions. Thank you My experience was very good everything was done on time and went smoothly. Everyone was very helpful and answered all of my questions. Thank you More

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Happy customer!! It was a total positive experience!I always recommend Bob Johnson and tried other dealerships. I have bought all of my cars for the last 30 years! It was a total positive experience!I always recommend Bob Johnson and tried other dealerships. I have bought all of my cars for the last 30 years! More

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Excellent service and great cars The service at Bob Johnson chevy is top notch if your getting service or buying or leasing. Nice showroom with plenty amenities and free wifi The service at Bob Johnson chevy is top notch if your getting service or buying or leasing. Nice showroom with plenty amenities and free wifi More

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Professional Everyone’ at this great dealership are friendly and professional. They ask you what they can help you with. No waiting line. Andrew is an awesome gent Everyone’ at this great dealership are friendly and professional. They ask you what they can help you with. No waiting line. Andrew is an awesome gentleman and asked me if I wanted to use his vehicle to go back to work. Dan Helmbold, jeff Hodges, Chris Codd are very nice to deal with More

by ANucci Verified Customer Verified Customer

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BJC is the best Carol and Tim are the best!! I had a great experience with them both. I will always come back to Carol and Bob Johnson Chevrolet. Carol and Tim are the best!! I had a great experience with them both. I will always come back to Carol and Bob Johnson Chevrolet. More

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