Andrew Bisig

They say they will keep my car in service for 1 month or more, but they do not give a loaner. more, but they do not give a loaner. More

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Been calling service dept. for 3 days no answer. Finally left message and no call back. They had no problem selling me a truck but then horrible customer service. Never go back for 3 days no answer. Finally left message and no call back. They had no problem selling me a truck but then horrible customer service. Never go back again. More

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AVOID AVOID AVOID!!!Please add “0” rating! This dealership is so overgrown that the right hand has no clue what the left hand is doing. They jerked me around until my warranty was up! At which ti dealership is so overgrown that the right hand has no clue what the left hand is doing. They jerked me around until my warranty was up! At which time they gleefully told me to go “F” myself. I bought a brand new 2018 Silverado ($47,000) from these clowns. Between the faulty installs of their expensive GM parts, to the bizarre “service” department run arounds, I wouldn’t recommend them to my worse enemy! More

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I dropped my car off to be diagnosed and I dealt with Andrew bisig my car was there for about 5 days and I was told that he did a diagnostic on the car and that it needed several things done when my fian Andrew bisig my car was there for about 5 days and I was told that he did a diagnostic on the car and that it needed several things done when my fiance went to pick the car up he was told that they could not give him a printed diagnostic on the car and that they couldn't tell us what was wrong with it when Andrew verbally told me what was wrong with the car they then tried to charge us $350 for a diagnostic that they couldn't prove they did once my fiance got agitated and you know a little loud the manager then came out and told him they can't give us a diagnostic because they have to attach a part number to it and the part for my car doesn't exist anymore cuz it's nowhere in the country they can't find it. Several days later my cousin and I took her car to the same Chevy dealership we're the same things that were wrong with my car was wrong with her car she got with someone other than Andrew I believe his name was Chris when she got her car back she got a printed diagnostic of what was wrong with the car so I asked her the person that she dealt with chevy gives printed Diagnostics? He said absolutely and then handed her her printed diagnostic. So what was Andrew's problem with giving me my printed diagnostic because the same parts that I needed on my car my cousin needed on hers and she has a printed diagnostic. Needless to say this Chevy is not a great Chevy their sales team may have great rating but their service is lacking I would not recommend this place at all to anyone. More

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New car purchase I Brought my Cruze in for service and decided to trade in the Cruze and buy a Chevy Tahoe. Overall the experience went pretty well. I Brought my Cruze in for service and decided to trade in the Cruze and buy a Chevy Tahoe. Overall the experience went pretty well. More

by Bech Verified Customer Verified Customer

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The service is top notch at BJC Greece They always take good care of their customers in the service department. From Andy my service advisor to Nick my mechanic and even the service Manage They always take good care of their customers in the service department. From Andy my service advisor to Nick my mechanic and even the service Manager Chris, I am always treated like their most important customer when I walk in the door. They even gave me the closest size loaner they had to my Suburban. More

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No Hassles / Great Experience Easy scheduling for maintenance, good communication on loaner vehicle and easy pick up. The service staff kept me posted on parts delivery timing and Easy scheduling for maintenance, good communication on loaner vehicle and easy pick up. The service staff kept me posted on parts delivery timing and the completion of my repair. Great experience! More

by KEVIN.GRADY Verified Customer Verified Customer

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Great Service, done on time Great service, friendly people. Work was done on time. They answered all my questions and explained everything g that was done. Would definitely recom Great service, friendly people. Work was done on time. They answered all my questions and explained everything g that was done. Would definitely recommend. Thanks. More

by DAS1DAS Verified Customer Verified Customer

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Satisfaction guaranteed! Some problems are hard to diagnose Some problems are hard to fix. Sometimes parts are hard to get. Bob Johnson's service team always wins! Some problems are hard to diagnose Some problems are hard to fix. Sometimes parts are hard to get. Bob Johnson's service team always wins! More

by Scott Verified Customer Verified Customer

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Not Amazing but Not Bad Either Leasing so service is free, younger adults working and a lot of them rely on computers for info. “Technicians” rather than Mechanics but again most of Leasing so service is free, younger adults working and a lot of them rely on computers for info. “Technicians” rather than Mechanics but again most of service is free so can’t complain. More

by TraxGuy18 Verified Customer Verified Customer

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