Bryan Serpa | Page 32

Had to go in for a recall service. Hugo is the “man”, great service, great loaner car for one day, that’s all I needed it for, and they performed an all points inspection too~ Hugo is the “man”, great service, great loaner car for one day, that’s all I needed it for, and they performed an all points inspection too~ More

by nemedley Verified Customer Verified Customer

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Brian is the best. An amazing service department. My only complaint is almost $3,000 for a brake job? Seems excessive! Brian and Dan are professional efficient and frien An amazing service department. My only complaint is almost $3,000 for a brake job? Seems excessive! Brian and Dan are professional efficient and friendly. They are why I keep coming back.! More

by SILVEIRABROS Verified Customer Verified Customer

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My first service visit to Audi Fresno I made an appointment and took my 2016 Audi A3 for the 35K mile service to this dealer. Hugo and Brian was very helpful with great customer service. I I made an appointment and took my 2016 Audi A3 for the 35K mile service to this dealer. Hugo and Brian was very helpful with great customer service. I was provided with a loaner car a 2018 Audi A4 for the entire day and I also got to taste coffee from the fancy coffee bar they have in their dealership. Waiting in this dealership is also fun specially when you can ogle all those exotic cars (Porsche GT2, GT3, Ferrari etc.) around you. Honestly I love going to this place. Brings my inner child out. Thank you guys. More

by JABED_R_KHAN Verified Customer Verified Customer

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Service went well Everything went as planned and I was happy with the service and with the communication. Car was clean and ready when I arrived at the dealership Everything went as planned and I was happy with the service and with the communication. Car was clean and ready when I arrived at the dealership More

by curt4 Verified Customer Verified Customer

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Warranty repairs I was provided with exellent and expeditious service! I was pleased to ffindsuch great service in Fresno. Bryan, it was a pleasure working with you. I was provided with exellent and expeditious service! I was pleased to ffindsuch great service in Fresno. Bryan, it was a pleasure working with you. More

by MAMACAN Verified Customer Verified Customer

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Porsche Service is a notch better than you would expect from Porsche service is great everything that you expect and then some. They really work as a team under Dan’s toolage. I love that you call back and the Porsche service is great everything that you expect and then some. They really work as a team under Dan’s toolage. I love that you call back and they all seem to know the status of your car. More

by wcarveth Verified Customer Verified Customer

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Peace of mind For years the service department has been truly exceptional! The best service period. Everyone is always courteous, knowledgable, and goes above and b For years the service department has been truly exceptional! The best service period. Everyone is always courteous, knowledgable, and goes above and beyond. I always know I’m going to be taken care of with ease. I woukd buy another Audi simply because of this service department. More

by MISS_WRIGHT88 Verified Customer Verified Customer

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excellant customer service The sales and service department provide excellent service and communication with the customer. They are always willing to answer any questions and a The sales and service department provide excellent service and communication with the customer. They are always willing to answer any questions and assistance when needed. More

by NICOLEPARENT Verified Customer Verified Customer

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Maintenance Service It's always a pleasure dealing with Bryan. He always greets you with a smile and goes over and above to make your experience enjoyable. It's always a pleasure dealing with Bryan. He always greets you with a smile and goes over and above to make your experience enjoyable. More

by gvhernand7 Verified Customer Verified Customer

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