Bryan Serpa
Bryan Serpa at Audi Fresno
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Bryan Serpa

Service Advisor

Audi Fresno

7121 N Palm Avenue
Fresno, CA 93650

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5.0
319 Reviews
5.0

319 Reviews

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319 Reviews of Bryan Serpa

April 08, 2024

Dealership Rating
Employee Rating

Everyone was really helpful. Very welcoming. Answered all my questions. Made the whole experience easy and smooth More

by sanchezadam71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JJ Hagglund, Chris Faught

Apr 08, 2024

Audi Fresno responded

Adam. Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kind Regards, Your Audi Fresno Team 559-500-4635

July 08, 2023

Dealership Rating
Employee Rating

The dealership is very impressive in all areas of use. Super clean and free refreshments. Sean was the first salesman that my wife and I encountered that genuinely wanted to find the right vehicle for u More

by ETOWSLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2023

Audi Fresno responded

Thanks for sharing your experience with Audi Fresno. Sean and our team appreciate your business and hope to see you again soon! Kind Regards, Your Audi Fresno Team 559-500-4635

June 29, 2023

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Employee Rating

They make the transaction painless. Don’t go in looking to negotiate price and you’ll walk away happy. More

by Marni
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Sean Cawthon, Dorsey Smith, Shane Atkins , Haoie Luc

Jun 30, 2023

Audi Fresno responded

Marni, Thanks for sharing your thoughts about your experience with Audi Fresno. We appreciate your business and hope to see you again soon! Kind Regards, Your Audi Fresno Team 559-500-4635

April 07, 2023

Dealership Rating
Employee Rating

Sean is amazing. He was informative and gave us the best experience! We bought two cars and took up so much of his time. We appreciate Sean and will only buy cars fro More

by jwages1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Cawthon, Hugo Gutierrez , Gavin

Apr 07, 2023

Audi Fresno responded

Thanks for your feedback on your recent visit to Audi Fresno. I'm glad to hear that Sean was able to assist you and that you had such a positive experience! Kind Regards, Your Audi Fresno Team 559-500-4635

April 06, 2023

Dealership Rating
Employee Rating

Doresy made our experience very easy and enjoyable. We stayed with Audi bc of the great service department. And Doresy confirmed this was a great decision! More

by emcilhatton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dorsey Smith

Apr 07, 2023

Audi Fresno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dorsey and the team met your expectations. Thank you again for choosing Audi Fresno, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Your Audi Fresno Team 559-500-4635

November 03, 2022

Dealership Rating
Employee Rating

Dealership has great customer service! Very satisfied with buying from my local dealer and not having to travel further. Sam, really made us want to build a relationship and buy from Fresn More

by ogarcia2k3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Ybarra, Samuel Wahyudi

Nov 06, 2022

Audi Fresno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Samuel met your expectations. Thank you again for choosing Audi Fresno, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Your Audi Fresno Team 559-500-4635

September 26, 2022

Dealership Rating
Employee Rating

Thanks to Chris and the Audi dealership, we have always had very good experience dealing with Audi. Thank you More

by GAILAGUIRRE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Williams, Luis Ybarra

Sep 26, 2022

Audi Fresno responded

Gail, Thanks for your feedback on your recent visit to Audi Fresno. I'm glad to hear that Chris was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Kind Regards, Your Audi Fresno Team 559-500-4635

February 08, 2022

Dealership Rating
Employee Rating

The staff has been friendly and helpful with my needs. The products that I have needed have been in stock when desired. The serviceDepartment is backed up with almost two months waiting time ! More

by JOENISHIMOTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Ybarra , Gary Singh

Feb 09, 2022

Audi Fresno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kind Regards, Your Audi Fresno Team 888-686-4289

October 25, 2021

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Employee Rating

Great service man and loaner car. Cons were I had to wait a month to get a loaner and by the time my car was ready the service dept we’re gone. More

by DENAFRESN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 26, 2021

Audi Fresno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kind Regards, Your Audi Fresno Team 888-686-4289

October 22, 2021

Dealership Rating
Employee Rating

Audi Fresno is a amazing. The service department makes maintenance seem not so bad. Bryan always makes sure that all your concerns are addressed and delivers great customer service. More

by SDECKER72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nathan Ocegueda

Oct 24, 2021

Audi Fresno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Bryan delivered such a great experience! Kind Regards, Your Audi Fresno Team 888-686-4289

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